Justin Perkins Email and Phone Number
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Justin Perkins personal email
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I continually strive to find ways of increasing performance and productivity. I learn from every experience and enjoy finding new ways to succeed each and every day.I've found that the key element to building a successful funnel is being able to put yourself in the customer's shoes. Regardless of what services you are selling, ultimately, treating others as you wish to be treated is essential. Customers want to have someone on the inside who will work for them, so that they can get back to running their business. If you do this, you will be remembered and repeat business will fall into place (as well as referrals).Treating others as I wish to be treated is my Creed. My customers are more than just a commission check.
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Head Of Market ResearchNorthstar Group Sep 2023 - PresentKansas City Metropolitan AreaAs the Head of Market Research at our lead generation company, I serve as the architect for data-driven decision-making. My role involves meticulously orchestrating a team of adept researchers to delve into market landscapes, analyze trends, and decode customer behaviors. Through this comprehensive understanding, we uncover valuable insights that pinpoint opportunities for strategic growth and guide our lead generation efforts. Collaborating seamlessly with various departments, I use research-derived intelligence to refine marketing strategies, optimize client targeting, and steer product development. My mission is to ensure our company remains ahead of the curve, providing unparalleled solutions in constantly evolving markets. -
Director Of Revenue OperationsNorthstar Group Jan 2022 - Sep 2023Overseeing a team of Revenue Specialists with weekly quality and quantity goalsQuality Control and Training to lead and enable the RevOps teamInterview and Train new hiresOversee systems and data administration and recommend tools to improve data quality, analysis, and reporting Weekly and monthly reporting both internal and external to clientsTrack metrics and key performance indicators (KPIs), analyze them, and turn them into actionable strategiesWork closely with all other departments to meet company goals Run client meetings presenting data to show successes and roadblocks, but also to strategize towards future goalsThis is a player/coach role: I am making calls right along with the team, learning and sharing as we grow; prospecting and managing multiple funnels of leads.
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Director Of Account ManagementNorthstar Group Jan 2021 - Dec 2021Work directly with clients to help them grow their businesses through nurturing leads provided and best practices for closing dealsBuild Client Sales Road Maps & PlaybooksWork directly with Inside Sales Consultants to ensure Quality and Client KnowledgeWork directly with our Research Department on Email Marketing content and strategiesStrive to show the VALUE in the NorthStar business model
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Inside Sales ManagerNorthstar Group Apr 2018 - Jan 2021Overland Park, KsManaging our Inside Sales Consultants to maximize skill sets both on and off the phonesTraining new and current employeesWeekly targeting and strategy meetings to continue the upward trend of meeting and exceeding goalsRecruiting new employeesSolely managing larger clients in regards to strategy and reportingCollaborative work with other department heads to better processes going forwardPlayer/Coach role: I also have the same goals as my Inside Sales Consultants, working with many clients to meet their needs.
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Inside Sales ConsultantNorthstar Group Mar 2017 - Apr 2018Overland Park, KsWorking with multiple clients to help grow their revenue by identifying the perfect customer, reviewing the sales process, having weekly interaction with the sales channels, and setting quality meetings with key decision makers such as Owners, Executive Directors, Marketing Directors, Plant Managers, Engineers, and others. Bringing on new clients in the Kansas City and surrounding areas.Each conversation I have, no matter the client I'm working for, is treated as if I am an owner speaking with their best customer. This approach has lead my clients to landing large, long lasting, lucrative customers.
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Retention Supervisor - Client ServicesBirch Communications Mar 2016 - Nov 2016Kansas City, Missouri AreaManage a team of experienced Customer Retention professionals responsible for Account Retention and Renewals as well as overall Customer Satisfaction. Address customer concerns regarding Birch contracts' terms and conditions, service, pricing, or product sets. Project management of resolution efforts including coordination of other internal departments in developing and implementing Customer Retention resolutions. Ensure timely and accurate reporting of Retention results. -
Senior Value AdvisorBirch Communications May 2004 - Mar 2016Perform account reviews with clients to manage account setup including adding/dropping voice and data services or network configuration, adjusting products to fit the customers needs. Renew contracts with savings when possible. Compare quotes from competitors to ensure customers are getting the best value available. Maintain industry knowledge to explain differences when comparing competitor quotes to give the customer the best levels of expectation and the ability to make an informed, educated decision.Both Inbound and Outbound calling required.
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Value Assurance SpecialistBirch Communications 2004 - 2011Work to maintain our customer base by renewing customer contracts while up-selling other products. Job also requires a quota for establishing new accounts/services. Both Inbound and Outbound calling.
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Inside SalesBirch Communications Oct 2004 - Aug 2006Working with both inbound and outbound calls to sign up new customers and work to upgrade current customers to new products.
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Collections SpecialistUniversal Underwriters Group Oct 2002 - Jul 2003Working on outbound calls to current and previous customers to review account status, bring accounts current, or set up payment arrangements. -
Automotive SpecialistEmery Worldwide 2000 - 2001Ensured the delivery of freight to automotive plants. Answer incoming customer requests and scheduled pick-ups.
Justin Perkins Skills
Justin Perkins Education Details
Frequently Asked Questions about Justin Perkins
What company does Justin Perkins work for?
Justin Perkins works for Northstar Group
What is Justin Perkins's role at the current company?
Justin Perkins's current role is Head of Market Research.
What is Justin Perkins's email address?
Justin Perkins's email address is jp****@****rch.com
What is Justin Perkins's direct phone number?
Justin Perkins's direct phone number is (855) 971*****
What schools did Justin Perkins attend?
Justin Perkins attended University Of Missouri-Kansas City, Emporia State University, Johnson County Community College, Mount Michael.
What are some of Justin Perkins's interests?
Justin Perkins has interest in Social Services, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Justin Perkins known for?
Justin Perkins has skills like Telecommunications, Call Centers, Account Management, Customer Retention, Sales Operations, Selling, Sales Process, Customer Service, Sales, Team Leadership, Solution Selling, Team Building.
Who are Justin Perkins's colleagues?
Justin Perkins's colleagues are Jennifer Ehlers, Dylan Davis, Mac Knudsen, Matt Hanson, Michael Crowe, Jp Prue.
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Justin Perkins
Dexter, Mi3gmail.com, gmail.com, pecomanufacturing.com -
Justin Perkins
Madison, Nj5allergan.com, psu.edu, allergan.com, actavis.com, abbvie.com -
Justin Perkins
Pricing Operations Leader @ Owens Corning | Strategic Planning, Leading High Performing TeamsToledo, Ohio Metropolitan Area2yahoo.com, owenscorning.com -
Justin Perkins
Executive Coach, Former Founder Guiding Early Stage Leaders, Entrepreneurs, Founders, Ceos, Executive Teams.Boulder, Co7olomomo.com, care2.com, care2.com, care2tem.com, care2team.com, gmail.com, earth.care2.com4 +130347XXXXX
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