Jim Wilson Email & Phone Number

Claremont, Ca

We are committed to helping organizations achieve their full potential by orchestrating the design and implementation of fact-based strategies that deliver unique values to customers and business partners.We work with organizations that desire to grow but that lack clear strategies and plans for doing so.Specific Services Include:► Strategy assessment and alignment to the organization► Business strategy design and implementation► Market and channel research, analysis and planning► Business plan development and documentation► Strategy execution leadership and support.Industry experience includes financial services, information technology-based products and services, diversified manufacturing, chemicals, office products and services. Selected engagements:Specialty Automotive Parts: Following a contentious financial restructuring, the newly-appointed external directors of this mid-sized, privately-owned company wanted to know how the CEO and senior managers planned to grow revenues and profits going forward. The question of where to invest for growth was complicated by the company’s ownership of multiple brands, vertical integration, and presence in multiple levels of distribution. During a multi-year engagement I worked with the CEO and top team to implement a disciplined process for business planning and execution.The execution process tracked status of capability development and growth initiatives. The company's growth has exceeded the industry average.Additional Companies / Industries Served:► Truck / Transport aftermarket OEM► High-tech fuel additives► Fuel Wholesaler► Oil Shale Developer► Underground enclosures for utilities distribution► International remittance provider► Health insurer for low-income people► Receivables management service provider

United States

The Highland Group is a global business consulting firm with focus on operational and organizational excellence. I join project teams when clients desire help with strategic market planning and execution. Key projects:For a leading property and casualty insurance company I joined with a client team leader to increase life insurance sales. We formed a cross-functional team to re-segment the market, develop innovative consumer offerings, and develop new tools for agent team success. A key success factor was to involve the client team in primary customer and channel research. This resulted in breakthrough insights which were co-created by team members representing sales, agency management, product management, finance and marketing. Subsequent work included concept development, business case, alignment of senior executive team, pilot/proof of concept, targeted lead generation process, life business system and value proposition for independent agent force. The initial solution was proven to effect a 200-percent increase in agent productivity for targeted products.For the banking unit of a diversified financial services company, improved marketing and sales effectiveness for consumer loans as part of a large-scale operations improvement initiative. I led a cross-functional client team to improve lead generation processes and practices. Key deliverables included lead generation process and system maps, prioritization of barriers, growth opportunities, metrics dashboard, and system for managing continuous improvement. Presented action plans to improve lead volume and quality, and rates of loan approval to the bank's executive team.In addition with the Highland Group I have supported highly-focused initial engagements with clients in a broad range of industries. Scope for a typical front-end project includes assessment of situation, barriers and opportunities, and development of the approach and financial case for pursuing the client's desired goals for improvement.

United States

United States

Claremont, Ca

Chicago, Il

Greater Chicago Area

Washington D.C. Metro Area