Kade Jansson Email & Phone Number

KaiNexus is a continuous improvement software company on a mission to spread improvement. KaiNexus empowers leading organizations in every industry to engage more people in improvement for an accelerated rate of change and maximum impact. By leveraging KaiNexus, companies gain the essential reporting and visibility needed to make better continuous improvement decisions. The comprehensive platform simplifies improvement by centralizing everything from strategy to projects, ideas to recognition program, and incidents to huddles, all in one place. No matter where you’re at in your improvement journey, KaiNexus is the solution to help drive improvement at scale.

Austin, Tx

Austin, Tx

• Work closely with sales team and customers, both pre and post-sale, to plan, develop, and execute software environments to help business process flow and profitability.• Designed and maintain a new SaaS ERP system, moving our product from in-house hosting to a cloud based service.• Implement and train on analytic software to assist customers in finding opportunities for efficiency and expansion.• Created an implementation strategy for nearly a dozen add-on products that tie into our ERP, opening up new revenue streams and helping customers take full advantage of their investment.• Conduct large remote training sessions, on-site visits, quality assurance testing, and product implementation.• Extensively teach online training courses to customers and employees on topics including; inventory, accounting, dispatch, hardware/database/server configuration, XML data transmission, data analysis, and product implementation.

Provo, Ut

• Used technical knowledge and communication skills to quickly learn and troubleshoot an advanced ERP system used for the office equipment industry.• Learned advanced Microsoft SQL database structure, Internet Information Services, networking, and mobile technologies to properly troubleshoot the company’s most complex issues customers were having.• With the ability to learn quickly and work well with customers, was quickly promoted to the most advanced tier of customer care team. In this role I worked closely with customers and the development team to troubleshoot and correct our product’s most pressing issues.