Kassie Kitchen, Shrm-Cp Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Develop and implement HR strategies and initiatives aligned with the overall business strategy.Bridge management and employee relations by addressing demands, grievances or other concerns, as necessary.Support current and future business needs through the development, engagement, motivation and preservation of human capital.Develop and monitor overall HR strategies, systems, tactics and procedures across the Clearwater Ecosystem.Nurture a positive working environment through company culture and employee engagement.Oversee and manage a performance appraisal system that drives high performance.Maintain compensation plan and benefits program.Assess training needs to apply and monitor training programs and learning management system.Report to management and provide decision support through HR metrics.Ensure legal compliance throughout human resource management.

Austin, Texas, United States

Providing unbelievably better benefits to 1099 workers and the companies that employ them.

Austin, Texas, United States

• Manages full-cycle recruitment and selection processes, including initiating and conducting job analysis, producing job descriptions and vacancy announcements, promoting on social media and regional/national job boards as applicable, locating and engaging top talent, and evaluating applicant qualifications for employment.• Plans, orchestrates and attends recruiting activities and events focused on sourcing talent for operation-specific positions. Sources talent using multiple approaches, including networking, social media, career fairs, community and public sector agency events, workshops and training conferences, and other professional outreach opportunities. Utilizes competitive intelligence/research, leveraging programs such as employee referrals and alumni associations.• Partners with hiring managers and other stakeholders to build a comprehensive recruitment plan, clarify required job skills and competencies, and identify the best sourcing strategies and techniques for successful talent acquisition.• Establishes and builds relationships with prospective candidates to gain a deeper understanding of motivation and interests, to determine potential fit within the organization, and to create talent pipelines. Ensures effective communication with applicants to cultivate a unique, personal and positive recruiting and onboarding experience.• Oversees supervision and operation of talent acquisition support staff, responsible for all facets of employee engagement, including reviewing resumes against job requirements and preferences, conducting candidate assessments against qualifications, extending employee offers, facilitating background check processes, presenting top candidates, and ensuring positive experiences for employee onboarding and engagement.

Juvenile Probation Department

- Serves as primary talent recruiter for 550+ employee Department for 10 Divisions to include Probation and Court Services, Residential Treatment and Detention Services, Health Services (Treatment & Counseling, Assessments), Court Administration, Facilities, Food Services, Finance and Planning/Research.- Processes applications, pre-employment screening, testing, scheduling interviews, meetings, conducting employment verifications, responding to applicants regarding job openings, and responding to departmental and other inquires related to Human Resources issues. Prepares job postings and job descriptions, as required.- Counsels and coaches with employees on issues, concerns and grievances, professional development, and other work-related issues.- Develops and delivers training to departments and staff and makes presentations. Currently adjunct trainer for mandatory training over Workplace Harassment and Discrimination Prevention.- Provides assistance pertaining to the department's performance management systems and strategies.- Responds to unemployment claims and appeal hearings to contest benefits requested by former employees.- Responds to open records requests and subpoenas.- Serves as a liaison and works in cooperation with other County offices and departments.

Austin, Tx

- Construct agreements and book courtesy blocks for wedding and entertainment groups- Create and administer banquet event orders for Banquet and Food & Beverage staff- Assemble promotional sales kits and maintain the hotel’s social media sites- Compile end-of-the-month sales goal reports for each Sales Manager

Austin, Tx

- Maintain current information in all employee files- On-board new hires into HRIS- Administer benefits to eligible employees- Organize employee functions including new hire orientations & monthly appreciation luncheons

Austin, Tx

- Assist in the management of fifteen front office employees- Serve as Manager On Duty as needed- Ensure that all front desk operations run smoothly and efficiently- Provide service recovery for 100% guest satisfaction

Austin, Tx

- Checked guests in and out of rooms using Opera software- Provided friendly and professional customer service- Processed check, cash and credit card payments- Maintained a balanced cash bank- Answered and transferred high-volume phone calls on a multi-line PBX system- Demonstrated excellent multitasking in a fast-paced, high-energy environment

San Marcos, Tx

- Filmed and edited instructional videos- Assisted students with video production using consumer-level video and audio editing software- Provided friendly and professional customer service over the phone

San Marcos, Tx

Wrote a weekly music column showcasing local bands/artists and shows

San Marcos, Tx

- Posted daily blog entries- Edited and uploaded daily podcast on the 101X website- Multitasked between blogging and editing podcast clips- Monitored contests and giveaways- Recorded contest winner information- Answered calls from listeners during the show

Human Resource Management Certificate Program

Bachelor Of Arts - Ba, Mass Communication; Sociology

Activities and Societies: The University Star Newspaper, KTSW, Bobcat Update

Education record