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@clearwatersavings.com
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Liennys Young is listed as Service Agent II for Clearwater Benefits | Certified Interpreter, Onboarding, Team Leadership at Clearwater Benefits, a with 12 employees, based in United States. AeroLeads shows a work email signal at clearwatersavings.com and a matched LinkedIn profile for Liennys Young.
Liennys Young previously worked as Service Agent II at Clearwater Benefits and Member Services Specialist at Clearwater Benefits. Liennys Young holds Certification, Inspiring And Motivating Individuals from University Of Michigan.
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Patient, dedicated, and empathetic Senior Service Agent II with an extensive background in conflict resolution and Customer care.Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities, willing and ready to utilize my extensive customer service background along with my knowledge of, experience with, and understanding of and the ability to positively and effectively interact with diverse populations are required.
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Remote
Clearwater Benefits Administrators provides administrative services for plans such as billing, plan design, claims processing, record keeping, and regulatory compliance activities. At Clearwater, our goal is to provide you with the best customer service and care coordination possible to help you easily navigate any healthcare challenge that you may face. We will always be there to answer your questions.
United States
• Collaborated with upper management to develop a more efficient process to improve the customer privacy policy and for the social media team guidelines to be more precise and easier to follow.• Maintained clear communication with the supervisor to ensure expectations were being met and rise above them to go that extra mile for customers.
Texas
• Mentored the newest agents and shared helpful tools increasing comfortability within the role.• Submitted quality reports and helped improve the quality procedures by suggesting changes to the internal guidelines and sending more material to the interpreters to help them navigate difficult calls. • Provided Action Plans to improve the interpreter’s quality and performance.
• Conveyed messages consecutively into targeted language while maintaining accuracy and completeness.• Took more than 100 calls daily from: "Banks, 911 Emergency, Healthcare System, Government Agencies, Mortgage companies, and State Assistance Programs".• Collaborated with the Training Team by supporting them with the Mentoring Program for new hires.
Houston, Texas, United States
• Educated the Medicare Advantage recipients about their benefits.• Trained the beneficiaries about their benefits and educated them in how to best use them. • Maintained the beneficiary’s information database updated.
Houston, Texas, United States
~Interpret and translate documents or software's. ~Transcription~Data Entry ~Data rating
Houston, Texas, United States
Take over 100 calls and worked in settings like hospitals, courtrooms, banks and schools. The primary duties included:~Translating words, documents and speeches from one language into another~Providing context, tone and meaning to their translated messages~Keeping translated information confidential~Identifying and explaining words with conflicting or confusing messages
Other employees you can reach at clearwatersavings.com. View company contacts for 12 employees →
Adrianna A
Colleague at Clearwater BenefitsKyle, Texas, United States
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KR
Karen Rodriguez
Colleague at Clearwater BenefitsGeorgetown, Texas, United States
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BJ
Breean Jenko
Colleague at Clearwater BenefitsGreater Phoenix Area, United States
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JH
Jack Hawthorne
Colleague at Clearwater BenefitsSan Antonio, Texas, United States
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CT
Cherelle Tye, Licensed Health Insurance Agent
Colleague at Clearwater BenefitsSt Petersburg, Florida, United States
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TM
Tim Mitchell
Colleague at Clearwater BenefitsCorpus Christi, Texas, United States
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MS
Matt Sherman
Colleague at Clearwater BenefitsAustin, Texas, United States
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JH
Justin Hancock
Colleague at Clearwater BenefitsAustin, Texas, United States
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LL
Laura Lam
Colleague at Clearwater BenefitsLeander, Texas, United States
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JH
Jody Harris
Colleague at Clearwater BenefitsGlendale, Arizona, United States
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This course showed me how to motivate individuals and how to effectively communicate the team's vision, set goals, and align rewards.
This course taught me how to find the best fit for any role, as well as to how to recruit them, and guide them through the hiring process..
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Liennys Young works for Clearwater Benefits.
Liennys Young is listed as Service Agent II for Clearwater Benefits | Certified Interpreter, Onboarding, Team Leadership at Clearwater Benefits.
AeroLeads has found 1 work email signal at @clearwatersavings.com for Liennys Young at Clearwater Benefits.
Liennys Young is based in United States while working with Clearwater Benefits.
Liennys Young has worked for Clearwater Benefits, Wise, Transperfect, Robert Half, and Welocalize.
Liennys Young's colleagues at Clearwater Benefits include Adrianna A, Karen Rodriguez, Breean Jenko, Jack Hawthorne, and Cherelle Tye, Licensed Health Insurance Agent.
You can use AeroLeads to view verified contact signals for Liennys Young at Clearwater Benefits, including work email, phone, and LinkedIn data when available.
Liennys Young holds Certification, Inspiring And Motivating Individuals from University Of Michigan.
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