Nicole Mills

Nicole Mills Email and Phone Number

QA Engineer @ Seesaw | Former Teacher @ Seesaw Learning
san francisco, california, united states
Nicole Mills's Location
Mission, Kansas, United States, United States
Nicole Mills's Contact Details

Nicole Mills personal email

n/a
About Nicole Mills

Nicole Mills is a QA Engineer @ Seesaw | Former Teacher at Seesaw Learning. She possess expertise in diversity and inclusion, public speaking, customer service representatives, agile project management, data entry and 39 more skills. She is proficient in Spanish. Colleagues describe her as "I managed and worked closely with Nicole for three years, and I enthusiastically recommend her. High on her list of strengths is her proactive nature and readiness to take the initiative in identifying and resolving problems. On many occasions I was impressed with her determination and perseverance in the face of a persistent challenge, as well as her creativity in overcoming it. She's also a highly effective communicator and was able to foster collaborative relationships with people… Show more" and "Nicole is a highly intelligent, driven and intuitive individual. She moves forward work with grace and efficiency. Creative and pragmatic, I learned so much from working together. She provides valuable insights and will drive forward projects. She is a great asset to any organization and a great member of the larger KC community."

Nicole Mills's Current Company Details
Seesaw Learning

Seesaw Learning

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QA Engineer @ Seesaw | Former Teacher
san francisco, california, united states
Website:
seesaw.me
Employees:
134
Nicole Mills Work Experience Details
  • Seesaw Learning
    Qa Engineer
    Seesaw Learning Mar 2024 - Present
    San Francisco Bay Area
    As a Quality Assurance Engineer at Seesaw Learning, I work collaboratively across teams to ensure a highly tested product for our weekly releases for over 25 million users. As a member of the Client Platform team, I have contributed to the localization of our application in order to expand our reach globally. In order to support this, I have worked closely with contracted developers and full-time developers to ensure i18n standards are met for our growing application. I participate in and coordinate weekly smoke testing and team testing sessions to ensure coverage of the entire application prior to release.
  • Pepper
    Quality Assurance Analyst
    Pepper Jun 2022 - Mar 2024
    Overland Park, Kansas, United States
    As a lead Quality Assurance Analyst on a Scrum team at Pepper, I contributed to a team responsible for new feature releases. I specialized in mobile app testing and collaborated closely with developers to validate JIRA tickets and manage test cases. With a focus on delivering a bug-free app, I ensured the seamless integration of our mobile application with various smart home devices, such as plugs, doorbells, cameras, light strips, and light bulbs. Utilizing Zephyr for test management and leveraging BrowserStack for cross-platform and cross-browser compatibility testing, I played a critical role in our agile development process. Together, we delivered innovative software solutions to our 100,000+ monthly users.
  • Payit
    Quality Assurance Analyst
    Payit Jun 2021 - Jun 2022
    Kansas City Metropolitan Area
    As a Quality Assurance Analyst at a rapidly growing company, I was responsible for creating and documenting both manual and automated test cases and scripts based on project requirements and supporting documentation. To ensure scalability and robustness, I have utilized frameworks such as Selenium and nightwatch.js for test automation, conducting comprehensive end-to-end testing and high-volume testing. I have also played a vital role in tracking and reporting software anomalies, defects, and customer experience issues, employing agile-based software testing practices to maintain the highest level of software quality. Collaborating closely with Engineering and Product teams, I have made significant contributions to automated test design and implementation, evaluating system testability and optimization. Additionally, I have gained valuable experience working with government clients while adhering to their specific requirements and compliance regulations. In this role I utilized tools like TestRail for efficient test management and communication.
  • Payit
    Bilingual Customer Care Analyst
    Payit Oct 2020 - Jun 2021
    Kansas City, Missouri, United States
    I had the opportunity to serve as a customer advocate, supporting our end users through various channels. This role required a positive and accommodating attitude as I engaged with individuals who may have had limited digital experience, providing assistance and guiding them in effectively utilizing our software. Working closely with my team, we implemented scalable processes and practices to accommodate our growing presence across North America. This involved creating informative content and collaborating with the engineering department to enhance our workflows. Additionally, as part of an agile team, I contributed valuable insights to the QA team, ensuring that our diverse constituents' needs were taken into consideration.
  • North Kansas City Schools
    High School Spanish Teacher
    North Kansas City Schools Apr 2017 - May 2020
    Kansas City, Missouri
    2019 Winner - The "Big T" Teacher of the Year AwardAs an innovative and results-driven Spanish 1 and Spanish 2 teacher, I had the privilege of leading a diverse group of students through immersive and engaging learning experiences, with the goal of revolutionizing language education. I leveraged cutting-edge EdTech tools and personalized teaching methodologies to ensure optimal student engagement and mastery of the Spanish language. Additionally, I have experience with restorative practices and facilitating training about DEI, which allowed me to create an inclusive and supportive classroom environment. I actively contributed to the development of a data-driven approach to education as a core member of the Student Achievement Committee, utilizing analytics to identify trends, drive improvements, and enhance student outcomes. Furthermore, as a key member of the AVID Site Team, I had the opportunity to share my expertise and collaborate with renowned educators, fostering a culture of continuous growth and innovation.
  • Creche Day School
    Lead Spanish Teacher
    Creche Day School Oct 2015 - Dec 2016
    Manhattan, Ks
    While studying education at Kansas State University, I did drop-in lessons at a local daycare for all ages that included songs, memorization techniques, and other age-appropriate teaching strategies. The lessons and curriculum were constructed by me and taught by me.
  • Staley School Of Leadership Studies
    Lead212 Class Leader
    Staley School Of Leadership Studies Jan 2015 - Dec 2016
    Manhattan, Ks
    I taught a freshman level course about leadership to a small group of 12 students. This included monitoring their progress, mentorship, and facilitating engaging lessons. Through the guidance of some very wise professors, we worked to create a more relational lecture-hall class for the incoming freshmen to improve University retention.
  • Kansas State University Center For Child Development
    Student Teacher Aide
    Kansas State University Center For Child Development May 2016 - Aug 2016
    Manhattan, Ks
    I worked as a teacher aide in a large on-campus daycare facility, housing around 18 classrooms for infants up to 5 year olds. My job required me to be very flexible and accommodating to both the normal classroom teachers and the students in their classrooms.
  • Chick-Fil-A Restaurants
    Front Counter Associate
    Chick-Fil-A Restaurants Jul 2014 - Nov 2015
    Manhattan, Ks
    During college, I supplemented my income with my role at Chick-fil-A. This was a fast-paced environment with high expectations of the staff. Customer service was the priority in this role and we were encouraged to provide "second-mile service" at all times for customers.
  • Globalsl.Org
    Resource Curator/Student Coordinator
    Globalsl.Org Jan 2015 - Jul 2015
    Manhattan, Ks
    I had the opportunity to work concurrently with a professor on campus on his global service-learning website. This included revising citations, updating blog posts, updating Wordpress, and contacting individuals and making surveys using Qualtrics. I also attended a conference with this organization called the International Service-Learning Summit at Duke University in February 2015. I also got a brief opportunity to help with research projects based around service-learning operated by the Staley School of Leadership Studies.
  • Gap Inc./Old Navy
    Sales Associate
    Gap Inc./Old Navy Jun 2009 - Jul 2015
    Overland Park, Ks
    In this role, I learned customer service and sales tactics through years of training and experience. Towards the end, I was promoted to a key holder and cash handler and had increased responsibility. I trained incoming employees and worked on special tasks assigned by upper management.
  • University Research Compliance Office
    Front Desk Assistant
    University Research Compliance Office Aug 2013 - May 2014
    Manhattan, Ks
    I made folders and files for IRB, IACUC, and IBC research protocols at Kansas State University. I worked with Microsoft Excel and Access on a daily basis, updating databases for the organization as a whole under direct supervision.

Nicole Mills Skills

Diversity And Inclusion Public Speaking Customer Service Representatives Agile Project Management Data Entry Microsoft Powerpoint Data Analysis Troubleshooting Call Center Administration Communication Negotiation Adobe Photoshop Passion For Helping Others Agile Application Development International Development Nonprofit Organizations Microsoft Office Relationship Building Microsoft Word Microsoft Excel Classroom Management Critical Thinking Microsoft Outlook Service Learning High Achiever Customer Service Social Inclusion Tutoring Initiator Exceeding Customer Expectations Educational Leadership Interpersonal Skills Educational Technology Teamwork Group Leadership Research Problem Solving Client Rapport Child Development Classroom Instruction Cultural Awareness Organization Skills Access Spanish

Nicole Mills Education Details

Frequently Asked Questions about Nicole Mills

What company does Nicole Mills work for?

Nicole Mills works for Seesaw Learning

What is Nicole Mills's role at the current company?

Nicole Mills's current role is QA Engineer @ Seesaw | Former Teacher.

What is Nicole Mills's email address?

Nicole Mills's email address is nm****@****ols.org

What schools did Nicole Mills attend?

Nicole Mills attended Kansas State University, Launchcode, Universidad San Francisco De Quito.

What skills is Nicole Mills known for?

Nicole Mills has skills like Diversity And Inclusion, Public Speaking, Customer Service Representatives, Agile Project Management, Data Entry, Microsoft Powerpoint, Data Analysis, Troubleshooting, Call Center Administration, Communication, Negotiation, Adobe Photoshop.

Who are Nicole Mills's colleagues?

Nicole Mills's colleagues are Unicorn Unicorn, Erin Battershall, Ed.s., Jennifer Doan Le, Elizabeth Andreano, Kris Szajner, Zola Cunningham, Melodee Barnes, M.ed.

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