Kathleen Bauer Email & Phone Number

Kirkland, Wa, Us

Headspace offers the world's most comprehensive and accessible mental healthcare platform. Through our flagship Headspace brand, we’ve touched the lives of over 100 million people in 190 countries through mindfulness tools for managing stress, sleep, and focus. Our enterprise brands are distributed through over 2,700 enterprises, including Starbucks, Adobe, Delta Air Lines, and ViacomCBS; and through health plans such as Cigna and Kaiser Permanente. Our members and enterprise partners’ employees have access to mindfulness and meditation tools, CBT, coaching, therapy, and psychiatry, ultimately helping them to be healthier and more productive.As a Coach Manager, I supervise coaches, monitoring performance and providing feedback on an ongoing basis. I also encourage a culture of continuous improvement, and focus on improving member and coach satisfaction and care. I work cross-functionally with other departments and managers to assess training needs and desires, solve operational challenges, and continue to improve team-based care model within coaching and across the organization.Main Responsibilities: • 1:1 supervision of coaching staff• Assist w/ quality assurance reviews and provide leadership in external audits• Provide frontline/ on-call 24-hour support of coaching staff and member support staff managing urgent and crisis situations• Manage Group Supervision• Support Coach Manager training and coach team training• Provide hiring support, 3rd of 4th interview for coaches• Support development and training of the Senior Coach Team• Work closely w/ Coaching Operations to track capacity needs, ensure compliance w/ People Ops and protocols• Ensure coach team resiliency• Support professional development and employee satisfaction- Support Clinical Rounds and NPS, reviewing cases for coaching and clinical teams orcross-functionally, that ensure best practice in terms of servicedelivery & care efficacy

https://organizations.headspace.com/headspace-training-institute

London, England, United Kingdom

Support the ICF-accredited coach learning experience by hosting the Wellness Pod, holding space for students that are activated, and participating in breakout group sessions.

Ginger’s mission is to create a world where mental health is never an obstacle. We provide on-demand access to behavioral health coaching, video therapy, video psychiatry and self-guided content that’s proven to improve symptoms of depression and anxiety.As a Coach Manager, I supervised a sub-team of coaches, monitoring performance and providing feedback on an ongoing basis. I also encouraged a culture of continuous improvement, and focus on improving member and coach satisfaction and care. I worked cross-functionally with other departments and managers to assess training needs and desires, solve operational challenges, and continue to improve team-based care model within coaching and across the organization.Main Responsibilities: • Act as a ‘coach’s coach’• 1:1 supervision of coaching staff• Assist w/ quality assurance reviews• Provide frontline/ on-call 24-hour support of coaching staff and member support staff managing urgent and crisis situations• Manage Group Supervision• Team training support• Hiring support, provide 3rd of 4th interview for coaches• Support oversight of coach working-groups• Work closely w/ Coaching Operations to track capacity needs, ensure compliance w/ People Ops and protocols• Ensure coach team resiliency• Support professional development and employee satisfaction

Main Responsibilities• Support the development of new coach employees joining Ginger• Coach members through a variety of challenges including stress, anxiety, depression, workplace issues, caregivers stress, grief, relationship issues, and physical health recovery• Supporting and guiding members to adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors• Maintaining regular touchpoints with members to assist them in constructing attainable goals, offering support and encouragement, tracking successes and setbacks, and providing resources, tips and strategies to facilitate on-going progress• Being an integral part of each member’s multidisciplinary care team, recognizing when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources• Collaborating with psychiatrists and therapists to help develop and reinforce progress of members, as appropriate• Collaborator and contributor to the Ginger Research Team

Longmont, Colorado, United States

LWL was a 10-year grant-funded community health organization that promoted healthy eating and active living through community programming and school and worksite wellness in Longmont through a public health lens. My involvement:Conducted comprehensive Needs Assessments to facilitate data-driven decision-making, strategic planning, and grantmaking for development initiatives. Conducted a Healthy Eating, Active Living Needs Assessment within school districts and employers to inform health initiatives.Strategic Program Evaluation Leadership: Spearheaded the design and management of comprehensive research, monitoring, and continuous evaluation of programs and initiatives, aligning them with LWL’s strategic goals and objectives to foster ongoing improvement. Recommended program modifications and improvements by analyzing metrics, targets, and gaps. Supported the LWL Communication Taskforce in developing a Quarterly Work Plan to enhance communication and strategy.Capacity Building and Training: Empowered internal teams and external partners by providing invaluable capacity-building, coaching on evaluation, and fostering a culture of data-driven decision-making. Provided training to major organizations on improving employee wellness programming through data-driven approaches.Contract Oversight: Oversaw external evaluation and research contracts, ensuring methodological rigor and quality outcomes, and authored evaluation reports for health grants.A couple of the tools and research findings are linked as attachments. Please reach out if you are interested in accessing additional reports - I'm happy to share!

1740 Marion St., Denver Co 80218

As the Clinical Operations Director and founder of Nourished Health Center, I set out to create what didn’t exist in my field—a collaborative model where healthcare providers could come together, share resources, and support each other while building their practices and contributing to community health. I led a board of providers, organized networking events, managed weekly newsletters, and facilitated classes that helped practitioners grow their businesses.Team Leadership: Managed a multidisciplinary team of 10-50 clinicians, therapists, and coaches; demonstrating strong leadership in staff management, office scheduling, and fostering effective communication between providers, clients, and the board.Operational Management: Led continuous improvement initiatives in clinic operations, enhancing client care, efficiency, and team satisfaction.Talent Acquisition and Development: Conducted interviews and provided thorough onboarding for staff, ensuring seamless integration and high performance.Engaging Communication: Developed and distributed a weekly newsletter, managed website content, and maintained a social media presence.Financial Oversight: Responsible for financial management, guaranteed the accuracy of operational metrics, and the reporting of financial data to support sound decision-making and operational transparency.Product Management: Developed a scheduling product that linked client appointments with office availability, which allowed us to scale from just 5 providers to 50 which greatly enhanced operational efficiency and practitioner experience.

1740 Marion St., Denver Co 80218

Nourished Health Cooking School classes supported those managing auto-immune conditions or seeking to adopt a whole-foods, low-glycemic, anti-inflammatory, and immune supportive diet. I taught between 1-3 classes/week and organized and marketed for other classes provided by other instructors.

1740 Marion St., Denver Co 80218

Functional medicine nutritionist and health coach specializing in the gut-brain axis, auto-immune conditions, and digestive health. Provided one-on-one nutrition counseling/health coaching, group classes, and worksite wellness programming. Visit https://www.nourishedhealth.com/

Henderson, Colorado, United States

As the founder of Harvesting True Growth, I managed the entire lifecycle of our organization’s programs from concept to execution. I began by assessing the needs of halfway house residents and designed a comprehensive program that included a garden project, a cooking and nutrition curriculum, and eventually a catering business. This involved everything from writing the proposal to secure the program’s placement at the halfway house, applying for grants, and building a board to oversee our mission and strategy.I led the development and installation of the garden, coordinated with local farmers and specialists to provide expert training, and ensured the program’s financial sustainability through grant applications and strategic partnerships. Launching the catering business was particularly rewarding, as we secured a major client, the American Dietetic Association, and provided residents with hands-on entrepreneurial experience.Unfortunately, after transitioning leadership to program recipients, HTG encountered significant challenges and closed. This experience taught me valuable lessons about the importance of robust transition planning, leadership development, and the need for a gradual, supported leadership handover to ensure long-term sustainability.

Boulder, Colorado, United States

Recongized as one of the top 10 farmers' markets in the US. During this time, Saturday markets saw crowds of 20,000 attendees and Wednesday markets saw 8,000 attendees.Team Leadership: Supervised and trained a staff of seven operations and customer service staff and volunteers.Operational Management: Resolved challenges between farmers, vendors, and customers. Managed scheduling and communicated logistics with vendors, farmers, community organizations, and musicians. Recruited and onboarded new vendors and farmers.Led the development of our Zero Waste Market Initiative, which continues today. This involved setting a clear sustainability vision, conducting research to understand stakeholder needs, and designing a series of waste reduction programs that engaged both vendors and customers. I managed the entire project lifecycle, from resource allocation and timeline management to educating participants and tracking key metrics such as waste reduction rates. Through continuous data analysis and stakeholder feedback, I iterated on our initiatives, ensuring their effectiveness and scalability. I also reported progress to the board monthly, refining our strategies based on their input, and presented our success at the North American Farmers Direct Marketing Association Convention, sharing best practices with industry peers.

Boulder, Colorado, United States

Was named one of the top 10 vegan restaurants by Vegetarian Times. Supervised kitchen staff, and provided menu planning, pricing, purchasing, training, and vision/direction for staff. Developed the catering program.During my time as Manager at Café Prasad, I developed and launched a successful catering program. This involved conducting user research to understand customer needs, designing a menu and service experience that aligned with dietary trends, and iterating on the service based on customer feedback. I managed the entire project lifecycle, from resource allocation and timeline management to branding, marketing, and customer experience design. By tracking performance metrics and continuously refining the service, I ensured the program's growth and profitability, all while maintaining strong stakeholder relationships with both staff and suppliers.

Bachelor Of Science (Bs), Political Science And Women'S Studies

Certification In Nutrition Education, Functional Medicine Nutrition & Nbhwc Accredited Health Coach Training

The Nutrition Consultant Training Program provides students with in-depth knowledge of whole-foods nutrition as it contributes.

Certification In Body Oriented Coaching In Progress, Icf Professional Certified Coach (Pcc) Accredited Somatic Coach Program

Ifs Trained

Internal Family Systems Practitioner Trainings completed: IFS Level I 100-hr Training, 2020 IFS Informed Supervision, 2022 Treating.

Certification As Trauma Informed Yoga Teacher, 200-Hr Trauma Informed Yoga Teacher Training

Chinese Medical Qigong And Neidan Training

Medical Qigong is an ancient form of Chinese energetic medicine, and is one of the four main branches of Traditional Chinese Medicine.

Nbhwc Accredited Mental Health Coach Program, Certification In Behavioral Health Coaching

Executive Director Leadership Training

Natural Foods Culinary Training

Certificate In Clinical Herbalism, Clinical Herbalism Training

Coursework For Master Of Arts (Ma) Completed, Communication