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Katy M. Email & Phone Number
Project Manager
at
Matrix USA
1 work email found
@citigroup.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Katy M.? Overview
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Quick answer
Katy M. is listed as Project Manager at Matrix USA, based in Tampa, Florida, United States. AeroLeads shows a work email signal at citigroup.com and a matched LinkedIn profile for Katy M..
Katy M. previously worked as Program Director at Gracie Apollo Beach and VP Tax Operations at Citi. Katy M. holds Bachelor Of Science - Bs, Business Administration, Management And Operations from Devry University.
Company email context
Email format at Matrix USA
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*@citigroup.com
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AeroLeads found 1 current-domain work email signal for Katy M.. Compare company email patterns before reaching out.
Profile bio
About Katy M.
Executive Leader | Problem Solver | Project Management Expert | Relationship BuilderI’ve been a natural problem-solver and organizer since childhood—it’s in my DNA. I’m the friend, peer, and leader people turn to for guidance in challenging situations, and I’ve built a career rooted in this strength. Over the last 8+ years, I’ve thrived in project management within the banking industry, supporting tax operations and product development with a proven track record of success.My experience spans leading large-scale company migrations, spearheading technology buildouts, and designing processes that drive efficiency and growth. Along the way, I’ve tackled countless critical issues with a strategic and solutions-oriented approach. Whether working as an independent contributor or leading a team of 60+ managers and associates, I’m all about fostering connections, building trust, and creating an environment where people feel empowered to succeed.I believe work should be enjoyable—even when it’s not “fun”—and I lead by example, jumping into the trenches alongside my team. I’m the leader you can count on for collaboration, innovation, and unwavering support.On the personal side, I’m rediscovering life through the eyes of my four-year-old son. I’m a purple belt in Brazilian Jiu-Jitsu and active competitor, a lover of mountain views, and forever devoted to my mother’s cooking.Let’s connect—I’m always open to collaborating and exchanging ideas!
Listed skills include Loans, Mortgage Lending, Process Improvement, Mortgage Banking, and 39 others.
Current workplace
Katy M.'s current company
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6 roles
Katy M. work experience
A career timeline built from the work history available for this profile.
Program Director
Current- Led cross-functional teams to design, implement, and evaluate programs, ensuring alignment with organizational goals and measurable outcomes.
- Managed program budgets, resource allocation, and financial tracking, ensuring cost-efficiency and compliance with industry standards.
- Built strong partnerships with stakeholders, driving collaboration and program sustainability through strategic growth initiatives.
Jul 2023 - Present
Vp Tax Operations
- Lead cross-functional teams in executing complex tax operations projects, ensuring adherence to regulatory requirements and alignment with organizational goals.
- Spearhead process improvement initiatives to streamline workflows, enhance accuracy, and expand operational capabilities.
- Successfully led high-risk projects supporting private banking and wealth management, ensuring seamless execution while mitigating potential risks and aligning with organizational objectives.
- Oversee the implementation and integration of tax technologies to support strategic objectives.
- Collaborate with senior leadership to provide project updates, manage risks, and deliver actionable insights through data analysis.
- Manage budgets, resources, and change initiatives to ensure successful project delivery and stakeholder alignment.
Aug 2014 - Jun 2024
Avp Of Mortgage Operations
- In my initial three months as a Unit Manager, I improved the quality of associate calls by 16%, significantly enhancing our organization's overall performance.
- I consistently improved associates' adherence to their schedules.
- I led a team of 4 Unit Managers and over 65 associates in quality control and enhancement within the Servicing Line of Business.
- I excelled in a high-volume, deadline-driven, and production-focused environment.
- I handled escalated issues related to the quality review process of post-foreclosure sales.
- I provided daily coaching and feedback to both associates and managers.
Aug 2011 - Aug 2014
Mortgage Servicing Team Manager
- Managed a team of 20-30 associates in a call center for mortgage servicing.
- Scheduled and oversaw workflow to align with departmental requirements.
- Delivered counseling, coaching, and constructive feedback.
- Ensured adherence to state and federal regulations and company policies to reduce losses and legal issues.
- Performed performance evaluations.
- Administered on-the-job training within the Home Retention Division.
Apr 2010 - Jul 2011
Senior Mortgage Underwriter
- Evaluated loan risk through verification of loan application information.
- Verified application information against loan criteria guidelines and standards.
- Clarified risk by requesting additional information.
- Identified and recorded application deficiencies required for rejecting mortgage loans.
- Provided rejected application back to loan officer.
- Responded to questions, queries, and request with suitable information.
Apr 2008 - Apr 2009
1 education record
Katy M. education
-
Devry University
FAQ
Frequently asked questions about Katy M.
Quick answers generated from the profile data available on this page.
What company does Katy M. work for?
Katy M. works for Matrix USA.
What is Katy M.'s role at Matrix USA?
Katy M. is listed as Project Manager at Matrix USA.
What is Katy M.'s email address?
AeroLeads has found 1 work email signal at @citigroup.com for Katy M. at Matrix USA.
Where is Katy M. based?
Katy M. is based in Tampa, Florida, United States while working with Matrix USA.
What companies has Katy M. worked for?
Katy M. has worked for Matrix Usa, Gracie Apollo Beach, Citi, and Bank Of America.
How can I contact Katy M.?
You can use AeroLeads to view verified contact signals for Katy M. at Matrix USA, including work email, phone, and LinkedIn data when available.
What schools did Katy M. attend?
Katy M. holds Bachelor Of Science - Bs, Business Administration, Management And Operations from Devry University.
What skills is Katy M. known for?
Katy M. is listed with skills including Loans, Mortgage Lending, Process Improvement, Mortgage Banking, Vendor Management, Relationship Management, Management, and Call Centers.
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