Project Delivery and Coordination: Spearheaded project management efforts, overseeing successful delivery of projects while coordinating cross-functional teams, managing project schedules, and adhering to budgets.•Data Governance Leadership: Led data governance initiatives to ensure data accuracy, security, and compliance, leveraging best practices and methodologies to uphold high standards.•HRIS Management: Prepared statistical summaries and special reports on skills, pay grades, performance, payroll, and other employee-related data.•Data Accuracy and System Testing: Ensured the precision of HR information in the system and conducted thorough testing of new system features to validate HR procedures and accuracy.•Regional Data Governance Quality Oversight: Oversaw regional data governance quality standards, ensuring adherence to data privacy regulations and compliance with established data policies and procedures.•Cross-functional Collaboration: Worked closely with Centers of Excellence (COEs) and various stakeholders to map and create new processes, securing necessary approvals.•Data Governance Projects: Managed multiple data governance projects, monitoring data processes, conducting defensive audits, resolving data-related issues, and providing training to promote proper data handling practices.

Chief of Staff to the Global Head & AGS India Center Head, collaborated closely with executive leadership by providing critical support to the head.Supporting AGS India’s (~1100 associate) Project Management Office in conducting site governance & completion of actions in constantly pushing the boundary to ensure smooth & successful operations of AGS India office.Global & Local Projects: Managed collaborated and executed complex global projects, with the skill set of People Management, Vendor Management, Associate Experience & Community Service Events, ensuring successful delivery, alignment with strategic objectives, and effective cross-functional collaboration.Communication: Embraced responsibility of managing the entire India site communications, overseeing global and local updates, standardizing processes, revamping communication structures, and introducing new policies and structures for effective communication, enhancing information flow and clarity.Stakeholder Management: Demonstrated exceptional stakeholder management skills by fostering strong relationships with diverse internal and external stakeholders.Change Management: Successfully led change management initiatives, effectively guiding teams through transitions and transformations, and ensuring that changes were implemented smoothly, with minimal disruption to operations and high employee adoption rates.

An opportunity to be on the global front and knowing more reliable and transparent about how we help built the knowledge transfer or any document via a tool for all our employee to make it more accessible and explore the way to seek more insights about the process.• Perform operational duties in support of the controlled documentation and training processes, to ensure timeliness, efficiency, and accuracy.• Run Veeva QDoc (SOP and Training) reports• Assist with making training assignments globally • Track and monitor system workflows and activities• Ensure all processes, policies and procedures are clearly defined, and documented• Ensure all processes comply with Alcon standards and policies

• Responsible for handling Midyear and Annual cycle• Provide strategic HR guidance to business units in India, Germany, Turkey, Israel, Norway, Denmark, UK, Sweden, and Greece.• Work Effectively with Human Resources, business colleagues and leadership team regarding, performance management (end to end) and training needs for the units.• Implement various employee engagement initiatives within BU/Department and opinions through regular HR Meetings, Skip meets.• Responsible focal lead for the GGS (Global grading system) for end-to-end management of the Grading• Handled Benefits for Asia pacific and China• Provided Tier 2 support to clients and their employees who contact HR Service Center• Handled Annual incentive plan program which includes Creation of AIP letters and Monitoring KPI Achievement• Provide support to various business units in Global grading and other compensation processes, generating human resource reports related to payroll.• Participated in Lean Six Sigma yellow belt project.

• Working with Stakeholders & Front-line managers for Global Customer program & process development.• Consistently meeting targets in terms of data quality and accuracy to ensure that requests/transactions are actioned within SLA/ TAT.• Consolidating data from various websites and from internal data/tool like SBL Platform, Citrix, staffware tool, SBos & Pega for projects and reports.• Worked closely with the data analytics team.• Communicating with Global Stakeholders to provide them all possible support.• Took initiative in handling the queue, in allocating the job and made sure the file is processed on time.• Providing training to the team regarding process updates.• Dealing with cancellation and declining loans & overdraft.• Acceptance of the indemnity guarantees when the customer agrees with all the terms and conditions provided by the bank.• Handling indemnity guarantees swaps and simple and complex requests.• Handling front line managers calls to build better relationship with the front-line managers.