Kayla Schmidt Email and Phone Number
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Peanut truck driver turned award-winning social media specialist. I help brands build awareness thoughtfully, engage with their communities intentionally, and anticipate trends carefully. Working in-house or directly with social media influencers and agencies, I strategize, create, execute, and analyze content designed to engage audiences and amplify brand messaging. I especially enjoy shooting organic video content, particularly for TikTok, Instagram Reels, and YouTube Shorts, to build social media connections in creative new ways.
Nextiva
View- Website:
- nextiva.com
- Employees:
- 881
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Social Media Management & ReportingNextiva Nov 2024 - Present
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Social Media ManagerZendesk Feb 2023 - Jul 2024Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. -
Senior Social Media SpecialistZendesk Mar 2022 - Feb 2023
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Senior Social Media AssociateZendesk Mar 2021 - Mar 2022Madison, Wisconsin, United States
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Social Media & Community AssociateZendesk Sep 2019 - Mar 2021
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Agent Initiatives AssociateZendesk Aug 2018 - Sep 2019• Created and implemented online and offline engagements to grow a global community of customer support agents• Managed Zendesk’s e-newsletter for the support agent community and wrote for the Zendesk blog highlighting customer service employees• Filmed support organizations and highlighted the role of their customer service agents on Zendesk social media• Ran an internal event campaign across global offices to promote support agent shadowing
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Snapchat Channel ManagerZendesk Jul 2017 - Aug 2018• Hosted and created content for Zendesk's Snapchat channel with the mission to engage and build relationships with customer support professionals• Filmed support organizations and highlighted the role of their customer service agents at brands such as Peloton, Slack, Birchbox, Squarespace and more• Assisted with content creation for additional Zendesk social media channels such as Instagram and Twitter and wrote for the Zendesk blog• Planned and executed support agent meet-up events to encourage networking, career building and community creation in the customer service space
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Customer AdvocateZendesk Nov 2016 - Jul 2017Madison, Wisconsin Area• Provided technical support to Zendesk customers through email, phone, chat, forums and social media • Troubleshot and adapted to ever-evolving software products and suggested improvements to empower customers
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Planters Peanutter - Brand Specialist And Nutmobile SpokespersonThe Kraft Heinz Company Jun 2015 - Jul 2016• Chosen from 1,500+ applicants as one of nine ambassadors to drive the Planters NUTmobile and assist in the coordination of hundreds of marketing events across the United States including festivals, parades, charity, retail and sporting activations, interacting with hundreds of customers on a daily basis• Collaborated with Planters brand management involving marketing and strategy, and ran the NUTmobile social media accounts• Pitched media in new markets weekly, working as a Planters spokesperson in interviews with print, television and radio outlets• Negotiated hotel rates on a weekly basis while managing team budget -
Account ManagerUniversity Of Wisconsin-Madison Jan 2015 - May 2015• Led the production of a marketing campaign tailored to the client Trek Bicycle Corporation for a strategic communications capstone• Centralized and coordinated all key functions in the class agency, drove the agency timeline and acted as a primary communication point person while actively contributing to strategy -
Editorial Board MemberThe Daily Cardinal Sep 2014 - May 2015• Discussed and debated relevant news topics with fellow board members in order to contribute to a weekly editorial piece published in The Daily Cardinal newspaper -
Brand Ambassador InternZipcar Aug 2014 - May 2015• Promoted Zipcar at UW-Madison through events, guerrilla marketing and networking with student and campus organizations -
Editor & Member Relations InternWisconsin Union Jan 2014 - May 2015• Managed the Wisconsin Union's blog, Terrace Views, by writing and editing human interest stories • Increased blog readership through market research and content strategy• Collaborated with marketing and social media departments to promote the Union through events, campaigns and promotions -
Copy ChiefThe Daily Cardinal Feb 2013 - May 2014• Copy edited stories, laid out pages using InDesign and updated The Daily Cardinal website within a daily deadline• Oversaw copy editors and various desk editors to ensure the newspaper was printed in a correctly stylized and timely manner
Kayla Schmidt Skills
Kayla Schmidt Education Details
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Strategic Communications & Journalism
Frequently Asked Questions about Kayla Schmidt
What company does Kayla Schmidt work for?
Kayla Schmidt works for Nextiva
What is Kayla Schmidt's role at the current company?
Kayla Schmidt's current role is Social Media Manager.
What is Kayla Schmidt's email address?
Kayla Schmidt's email address is ka****@****any.com
What is Kayla Schmidt's direct phone number?
Kayla Schmidt's direct phone number is +141440*****
What schools did Kayla Schmidt attend?
Kayla Schmidt attended University Of Wisconsin-Madison.
What skills is Kayla Schmidt known for?
Kayla Schmidt has skills like Indesign, Copy Editing, Strategic Communications, Microsoft Office, Writing, Blogging, Public Speaking, Time Management, Photoshop, Customer Service, Newspaper Design, Outlook.
Who are Kayla Schmidt's colleagues?
Kayla Schmidt's colleagues are Vladyslav Khudyk, Chandra A, Joshua Oliver, Carter Robinson, Jessica Amendola, Elizabeth Henderson, Felicia Ainslie.
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Kayla Schmidt
St Joseph, Mo2yahoo.com, cameron-insurance.com -
1ndhumanities.org2 +447582XXXXXX
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