Kayla Testi
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Kayla Testi Email & Phone Number

Senior Customer Service Representative Tier 2 at Optum
Location: Hamden, Connecticut, United States 7 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Customer Service Representative Tier 2
Location
Hamden, Connecticut, United States
Company size

Who is Kayla Testi? Overview

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Quick answer

Kayla Testi is listed as Senior Customer Service Representative Tier 2 at Optum, a with 97827 employees, based in Hamden, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Kayla Testi.

Kayla Testi previously worked as Recruitment Specialist at Gt Independence and Personal Care Assistant at Gt Independence. Kayla Testi holds Bachelor'S Degree, Sociology And Spanish, Cum Laude from Sacred Heart University.

Company email context

Email format at Optum

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Optum

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Profile bio

About Kayla Testi

Kayla Testi is a Senior Customer Service Representative Tier 2 at Optum. They is proficient in Spanish.

Current workplace

Kayla Testi's current company

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Optum
Optum
Senior Customer Service Representative Tier 2
Hamden, CT, US
Website
Employees
97827
AeroLeads page
7 roles

Kayla Testi work experience

A career timeline built from the work history available for this profile.

Senior Customer Service Representative Tier 2

Hamden, Ct, Us

Recruitment Specialist

Connecticut, United States

• Assist client with recruiting Personal Care Assistants•Help recruit Personal Care Assistants onto Allied Community Resources Payroll•Assist with conducting interviews in person and over the phone•Review resumes •Create job postings

Personal Care Assistant

• Assist client with activities of daily living such as dressing and undressing, wheelchair transfers, medication cueing, food preparation, and light housekeeping •Assist client with Payroll related tasks

Catering Specialist

Catamount Marketing Llc

Bridgeport, Connecticut, United States

In addition to working in the Kitchen at St. Joseph High School, I also work with Catamount helping cater and plan various events throughout Southern Connecticut.

School Cafeteria Worker

Catamount Marketing Llc

Trumbull, Connecticut, United States

•Kitchen Staff at St. Joseph High School under Catamount Marketing LLC management.• In charge of Payroll Services at SJHS location.

Level 1 Help Desk Support

Fairfield, Connecticut, United States

•Support customers with basic technical support in areas such as internet, software, network connection, email, and basic hardware malfunctions•Maintain updated knowledge of new softwares and technologies to provide the most up-to-date information to customers•Assist team members by proving technical support and solutions to basic technology malfunctions•Escalate tickets to the Level 2 tier when issue is outside the scope of the Level 1 tier•Engage with customers in-person and at the Help Desk and virtually by phone in the Call Center

Jan 2018 - May 2021

Community Outreach Specialist

Get Food Usa

-collected data that contributes to a public online database geared towards food assistance-assisted with food mapping efforts to combat food insecurity across America-reached out to local food banks, religious institutions, and organizations that offer free food assistance to gather information and collect data

Oct 2020 - Dec 2020
Team & coworkers

Colleagues at Optum

Other employees you can reach at optum.com. View company contacts for 97827 employees →

2 education records

Kayla Testi education

FAQ

Frequently asked questions about Kayla Testi

Quick answers generated from the profile data available on this page.

What company does Kayla Testi work for?

Kayla Testi works for Optum.

What is Kayla Testi's role at Optum?

Kayla Testi is listed as Senior Customer Service Representative Tier 2 at Optum.

Where is Kayla Testi based?

Kayla Testi is based in Hamden, Connecticut, United States while working with Optum.

What companies has Kayla Testi worked for?

Kayla Testi has worked for Optum, Gt Independence, Catamount Marketing Llc, Sacred Heart University, and Get Food Usa.

Who are Kayla Testi's colleagues at Optum?

Kayla Testi's colleagues at Optum include Jeremy Arant, Steve Yang, Terna Nande, Maddela Tejaswi (Cpc-A), and Sandy Knudson.

How can I contact Kayla Testi?

You can use AeroLeads to view verified contact signals for Kayla Testi at Optum, including work email, phone, and LinkedIn data when available.

What schools did Kayla Testi attend?

Kayla Testi holds Bachelor'S Degree, Sociology And Spanish, Cum Laude from Sacred Heart University.

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