Keith Carpenter
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Keith Carpenter Email & Phone Number

Managed Services Manager at Easytrip Ireland
Location: Ireland, Ireland, Ireland 10 work roles 4 schools
1 work email found @easytrip.ie LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email k****@easytrip.ie
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Current company
Easytrip Ireland
Role
Managed Services Manager
Location
Ireland, Ireland, Ireland
Company size
21 employees

Who is Keith Carpenter? Overview

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Quick answer

Keith Carpenter is listed as Managed Services Manager at Easytrip Ireland, a company with 21 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at easytrip.ie and a matched LinkedIn profile for Keith Carpenter.

Keith Carpenter previously worked as Global Service Desk Team Lead at Esp Global Services and Team Leader at Covalen. Keith Carpenter holds Two Year Completion Of Business Management from Technological University Dublin.

Company email context

Email format at Easytrip Ireland

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{first}.{last}@easytrip.ie
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AeroLeads found 1 current-domain work email signal for Keith Carpenter. Compare company email patterns before reaching out.

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Profile bio

About Keith Carpenter

Hello, and welcome to my LinkedIn profile!I am a dedicated and experienced customer services manager with a background in leading both technical and customer service teams. My passion for excellent customer service, combined with my technical skills, has allowed me to develop and implement successful strategies that have improved customer satisfaction rates and increased revenue for my previous employers.My expertise in creating full phone IVR systems with Amazon Connect has proven invaluable in streamlining customer interactions and reducing wait times. Additionally, my development experience in ServiceNow has allowed me to create custom workflows that automate processes and improve efficiency for both customers and employees.Throughout my career, I have worked with cross-functional teams to develop and implement successful customer service strategies that meet business goals and exceed customer expectations. I have a proven track record of effectively managing teams and ensuring that customer needs are met in a timely and professional manner.I am constantly seeking new challenges and opportunities to improve my skills and contribute to the success of my employer. If you are looking for a customer services manager with technical expertise and a passion for excellence, I would love to connect and discuss potential opportunities.

Listed skills include Technical Support, Team Leadership, Call Centers, Active Directory, and 35 others.

Current workplace

Keith Carpenter's current company

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Easytrip Ireland
Easytrip Ireland
Managed Services Manager
dublin, dublin, ireland
Website
easytrip.ie
Employees
21
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Company profile
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10 roles

Keith Carpenter work experience

A career timeline built from the work history available for this profile.

Global Service Desk Team Lead

Esp Global Services

Dublin, County Dublin, Ireland

Oct 2021 - Jun 2022

Team Leader

Covalen

Leixlip, County Kildare, Ireland

Jan 2021 - Oct 2021

Service Delivery Manager

Covalen

Leixlip

Jun 2019 - Jan 2021

Service Delivery Specialist

Covalen

Leixlip

My role of Service Delivery Specialist (SDS) it is primarily concerned with the day to day operational performance of the helpdesk from the Client Services side, and covers incident management control, problem management, change management and new deal/deal extension implementation The SDS supports the Service Delivery Manager (SDM) in ensuring that.

Jan 2018 - Jun 2019

Team Leader For St James'S Place Account

Covalen

Leixlip

Team Leader for CPL IS working on the SJP account. I managed a total of 38 people which include 33 TSA (Technical Support Agents), 4 level 1.5 coaches,and 1 Incident Life-cycle Coordinator.Duties in these roles included but are not limited to: Building a good relationship with agents through people management. Use the Ayava system to track Aux usage and.

Sep 2012 - Mar 2018

Technical Support Coach

Covalen

Leixlip

At HP business campus, Leixlip, KildareCoach on Total service deskDuties included but are not limited to:Career development for Team leader on the succession development path -Assisting agents with any technical difficulties-Organizing training/ refresher training-Providing one to one feedback to an agent -Assessing created cases using the Experior.

Sep 2011 - Sep 2012

Technical Support Analyst

Covalen

Tool and system familiarity from this role:-Active Directory-RAS admin remote server, -Microsoft Exchange, -MS Outlook, -Word & Excel, -As400 administration, -Oracle,-Adobe, -Citrix, -Blackberry,-Duties including but not limited to:-Answer contacts promptly and professionally-Log/Validate all contacts Call Handling Database-Resolve customer problems using.

Jun 2010 - Sep 2011

Sales Assistant/ Supervisor

The Banana Tree

Tallaght Industrial Estate

Duties included but are not limited to:-Assisting customers with queries-General house keeping of the shop floor-Insuring the targer is met for the month-Cashing up-Working the till-Taking in deliveries-Insure invoices where to the highest standard-Assembling shop floor displays-Training new starters

Apr 2008 - Jun 2010

Sales Assistant

Mcdonald'S

Liffey Valley Food Mall, Liffey Valley Shopping Centre

  • Following basic people essentials (eg. uniforms, grooming and punctuality).
  • Understanding the ‘how to’ and ‘why’ behind McDonald’s Policies and Procedures.
  • Understanding and supporting the Open Door policy.
  • Promoting teamwork to achieve restaurant goals so that assigned tasks are performed in a timely manner
  • Assisting others when needed while demonstrating consideration for proper procedures.
  • Following McDonald’s practices as set out in the Crew Essentials handbook.
Mar 2005 - Apr 2008
Team & coworkers

Colleagues at Easytrip Ireland

Other employees you can reach at easytrip.ie. View company contacts for 21 employees →

NS Natasha Salinger Natasha Salinger Colleague at Easytrip Ireland Ireland, Ireland View → RB Rob Buswell Rob Buswell Colleague at Easytrip Ireland Ireland, Ireland View → CF Carl Fox Carl Fox Colleague at Easytrip Ireland Greater Dublin, Ireland View → US Urszula Skowronek Urszula Skowronek Colleague at Easytrip Ireland Ireland, Ireland View → HS Halimat Salimon Halimat Salimon Colleague at Easytrip Ireland Dublin, County Dublin, Ireland, Ireland View → LF Lorna Fay Lorna Fay Colleague at Easytrip Ireland Ireland, Ireland View → LL Laura Lee Hendrick Laura Lee Hendrick Colleague at Easytrip Ireland Ireland, Ireland View → AO Aoife O'Toole Aoife O'Toole Colleague at Easytrip Ireland County Dublin, Ireland, Ireland View → AA Adekemi Aluko Adekemi Aluko Colleague at Easytrip Ireland County Dublin, Ireland, Ireland View → PK Princess Kingsley Princess Kingsley Colleague at Easytrip Ireland County Dublin, Ireland, Ireland View →
4 education records

Keith Carpenter education

Leaving Certificate, English, Irish, Maths, Biology, Art, Economics, Geography

Moyle Park College

Activities and Societies: Moyle Park football club

Web Development, Distinction Diploma In Foundation Level Web Development

Shaw Academy

8 Week Part time course in the study of Web development Tools used: HTML CSS PHP MySQL Notepad++ XAMP CMS

Education record

St Kevins
FAQ

Frequently asked questions about Keith Carpenter

Quick answers generated from the profile data available on this page.

What company does Keith Carpenter work for?

Keith Carpenter works for Easytrip Ireland.

What is Keith Carpenter's role at Easytrip Ireland?

Keith Carpenter is listed as Managed Services Manager at Easytrip Ireland.

What is Keith Carpenter's email address?

AeroLeads has found 1 work email signal at @easytrip.ie for Keith Carpenter at Easytrip Ireland.

Where is Keith Carpenter based?

Keith Carpenter is based in Ireland, Ireland, Ireland while working with Easytrip Ireland.

What companies has Keith Carpenter worked for?

Keith Carpenter has worked for Easytrip Ireland, Esp Global Services, Covalen, The Banana Tree, and Mcdonald'S.

Who are Keith Carpenter's colleagues at Easytrip Ireland?

Keith Carpenter's colleagues at Easytrip Ireland include Natasha Salinger, Rob Buswell, Carl Fox, Urszula Skowronek, and Halimat Salimon.

How can I contact Keith Carpenter?

You can use AeroLeads to view verified contact signals for Keith Carpenter at Easytrip Ireland, including work email, phone, and LinkedIn data when available.

What schools did Keith Carpenter attend?

Keith Carpenter holds Two Year Completion Of Business Management from Technological University Dublin.

What skills is Keith Carpenter known for?

Keith Carpenter is listed with skills including Technical Support, Team Leadership, Call Centers, Active Directory, Windows 7, Citrix, Troubleshooting, and Management.

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