• Managed the ISO20K Availability and IT Service Continuity Processes. • Assisted service providers with the development of their service specific ISO20K service documentation, concentrating in the areas of Availability and IT Service Continuity. • Developed scenarios and performed tabletop service continuity exercises.• Participated in ISO20K Audit Preparation and Actual ISO20K Audit.• Performed internal ISO20K peer process audits.

• Represent Scientific Needs and Requirements to the Office of Enterprise Architecture. • Performed Research on various leading edge technologies to evaluate their future applicability. • Worked with various levels of management to establish policies on the deployment of virtualization and cloud computing in support of scientific computing.• Reviewed client needs and requirements against published service level agreements. Identified gaps and worked with service owners and service level manager to reconcile discrepancies.

• Responsible for Fermilab Grid Infrastructure.• Responsible for Fermilab Cloud Infrastructure.• Department Administration; budgeting, personal management. • Coordinate with international standards organizations for Grid & Cloud Computing including the International Grid Trust Federation, European Grid EE, European Grid Infrastructure, • Represented Fermilab at numerous Security Meetings.• Served as the Fermilab Represented to the HEPiX board. • Participated in the HEPiX IPv6, security, networking, and virtualization working groups. • Designed and implemented the second generation of the FermiGrid highly available services infrastructure. Distributed across two independent buildings with transparent critical services failover. • Served as the Deputy Head of the Fermilab Computer (security) Incident Response Team (FCIRT).

• Responsible for the initial design, architecture, deployment, and operation of the set of FermiGrid Services (Authorization, Authentication, Security Infrastructure, Web Caching, etc.)• Responsible for budget planning and implementation. • Directly supervised, coached and mentored four personal.• Designed and implemented the Site Authorization Service (SAZ). • Designed and implemented the Service Monitoring and Metrics infrastructure for the set of FermiGrid Services. • Oversaw the first implementation of highly available FermiGrid Services that achieved 99.996% availability over the first 6 months of operation. (10 minutes of downtime)

Assignment 3: Fabric Technology Group Leader• Managing the Fabrics Technology Projects (FTP) Group.• Directed personnel assignments and performed personnel evaluations.Assignment 2: Assistant Data Communications Department Head• Served as the assistant to the Data Communications Department Head (Al Thomas). • Responsible for the design, architecture, and project leader for various networking installations including the Wilson Hall Fiber to the Desktop Project.• Participated in the re-architecture of the Fermilab Johnsons Control System (Metasys). Assignment 1:• DEC systems group leader - responsible for the day to day management and operation of the central VMS clusters.• Wrote VMS email extract and transform utility to assist users in migration to personal computing platforms (Windows, Macintosh, Unix).• Evaluated and upgraded the internal software of the Fermilab Tape Copy Facility to improve performance and reliability.

Designed and implemented a Class Based Batch Queueing Scheduler for the VMS Operating System.Designed and implemented an Automated Data Analysis Production FrameWork for Analysis of CDF Data.Responsible for the management and distribution of the Offline Analysis Code Libraries of the CDF experiment.Provided advice and expertise on the management and operation of the centrally administered VMS clusters.