Keith Martin Email & Phone Number

Roswell, Ga

Provide over site and leadership to the development and support teams for IT based applications. Responsible for building and maintaining the IT portfolio of applications including strategy, innovation and development of enhancements and bug fixes.• Serve as a technical advisor and problem solver to clients and partners to assist them in optimizing their use of the particular product suite.• Coordinate the translation of the client’s business requirements into system designs leading to a successful build and deploy of the technical application.• Create and maintain support documentation for applications and interfaces, and cross-train associates on issue resolutions to maximize application availability and performance.• Effectively collaborate with associates across the organization to prioritize work and resource allocations.

Greater Nashville Area, Tn

Plan, coordinate, and supervise activities related to the design, development, and implementation of the organization's real-time eligibility, hosted eligibility and medical claims tracking systems, helping to secure more than $54M for eligibility and $168M for claims in annual revenue• Directed onshore and offshore teams, based in the U.S, India and Taiwan, to deliver a 98% uptime average for the processing of over 1 billion annual real-time transactions and to provide development support for the tracking of over 1 billion annual claims. • Reduced licensing cost by $750,000 annually by directing the IT teams towards the decommission of a legacy eligibility platform running on VOS Stratus technology• Successfully achieved ACA (Affordable Care Act) mandated CAQH CORE compliance for Change Healthcare’s hosted eligibility solution.• Migrated 1M monthly eligibility transactions, from the enterprise platform scheduled for decommission, to the legacy eligibility system thus contributing to the saving of $1M annually in license, labor and hardware costs. • Managed Change Healthcare’s Vision Claim Management product to a successful migration from IBM WebSphere to Apache Tomcat thus contributing to a savings of over $1M annually in licensing and hardware cost.• Guided teams to convert from waterfall to agile thus achieving a major company direction and providing improved workload and SDLC management.

Managed the software development, distribution, support, enforcement, and integration of best practices and technology standards for the Change Healthcare real-time eligibility platforms. • Managed a team of full-time and offshore application/system programmer analysts for multiple real-time eligibility systems responsible for processing over 100 million transactions monthly.• Lead application enhancements to minimize the level of work required to interface with insurance carriers. This decreased the development timeline by 50%.• Successfully lead teams on a corporate wide project to migrate from 4010 X12 format to 5010 X12 format satisfy a healthcare industry mandate for EDI communications.

Greater Nashville Area, Tn

Supervised a team of application/system analysts for the real-time eligibility system responsible for processing over 20 million transactions monthly.• Delivered key system enhancements allowing volume load balancing across all available nodes, thereby increasing uptime efficiency.• Upgraded server technology from DEC Alpha hardware to Windows distributed PC environment thus providing a future basis for the eligibility platforms PC based design.• Effectively migrated the Medifax datacenter to a new location allowing the shutdown of the old facility.