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Keith M. Email & Phone Number

Experienced Healthcare Customer Care, Operations and Supply Chain Professional at CEDARLANE
Location: Oakville, Ontario, Canada 8 work roles 4 schools
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Current company
Role
Experienced Healthcare Customer Care, Operations and Supply Chain Professional
Location
Oakville, Ontario, Canada
Company size

Who is Keith M.? Overview

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Quick answer

Keith M. is listed as Experienced Healthcare Customer Care, Operations and Supply Chain Professional at CEDARLANE, a company with 43 employees, based in Oakville, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Keith M..

Keith M. previously worked as Customer Service Representative at Cedarlane and Customer Service Representative at Medline Canada, Corporation. Keith M. holds Healthcare Supply Chain from Supply Chain Canada.

Company email context

Email format at CEDARLANE

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CEDARLANE

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Profile bio

About Keith M.

I am passionate about helping people and supporting team members. Building and maintaining positive relationships with customers, suppliers and providers to help deliver the best possible outcomes. Productive, responsible, reliable, flexible, effective problem solver and willing to learn new tasks. I have 10+ years of experience in the hospital & healthcare work environment, specifically in the Cardiac Catheterization Lab, Perioperative / Operating Room, Cardiology as well as other surgical areas.Specialties: customer service, healthcare supply chain, outbound operations, order prioritization & management, logistics, warehouse shipping & receiving, purchasing, consignment, inventory, cardiac cath lab, operating room, clinical support, sales support and procurementProficient computer skills: SAP, Peoplesoft / Oracle, Five9, Order Express, LogiData, GHX, EPIC, Sharepoint, Lawson, MS Office, MS Excel

Current workplace

Keith M.'s current company

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CEDARLANE
Cedarlane
Experienced Healthcare Customer Care, Operations and Supply Chain Professional
burlington, ontario, canada
Employees
43
AeroLeads page
8 roles · 26 years

Keith M. work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current

Burlington, Ontario, Canada

Customer Service team at Cedarlane

Jul 2023 - Present

Customer Service Representative

Mississauga, Ontario, Canada

expedited outbound orders based on customer needs and prioritiescoordination with Operations/Warehousing, Transportation and Logistics groupsmanaged customer care incoming emails and provided timely responses to order creation, order status and backorder eta requestsAnswered customer telephone inquiries, provided knowledgeable responses to a wide range of.

Jun 2022 - Jun 2023

Materials Coordinator

Toronto, Ontario, Canada

coordinated the supply chain activities of the Cardiac Cath Lab department at St. Michael's Hospitalcreated and managed medical product orders, including vendor consignment stockscompleted incoming product put away and internal stock replenishment to multiple procedure rooms and supply rooms

Mar 2022 - Apr 2022

Distribution Service Representative

Guelph, Ontario, Canada

coordination with the Customer Service and Logistics/Operations groupsexpedited outbound customer orders as necessaryassisting the investigation of customer complaints (shortages, overages, incorrect products)worked with various members of the Operations team to improve processes & proceduresprovided backup coverage for various Outbound Operations team.

Nov 2020 - Mar 2022

Inventory Coordinator

Toronto, Ontario, Canada

  • Inventory Coordinator for Cardiac Diagnostic Interventional Unit (CDIU) in the Labatt Family Heart Centre and later joining the Operating Room, part of the Perioperative Supply Chain team{CDIU also known as Cardiac.
  • Managed medical product replenishment orders for Cardiac Catheterization (Cath) Lab and Operating Rooms, including vendor consignment stocks
  • Expedited purchase orders based on clinical demands and case scheduling
  • Performed product put away to correct clinical locations in Cath Labs, Recovery Room, Cardiac MRI and Perioperative/Operating Rooms
  • Managed changes to product carts and bin locations for multiple clinical areas
  • Provided backup coverage for Operating Room Buyer
2006 - Jan 2020

Inventory Coordinator

Kem Krest Canada, Ulc (Formerly Mays Canada)

Oakville, Ontario, Canada

  • Creation of weekly product replenishment shipments to satellite warehouse in western Canada based on sales history, seasonal trends and backorders
  • Provided customer service to support customer orders transmitted via EDI
  • Update daily & weekly order fulfilment reports and investigated inconsistencies
  • Followed all company’s policies and procedures to meet company standards
  • Prioritised orders to customer requirements and schedule
2004 - 2005 ~1 yr

Parts Inventory Controller/Customer Support Representative

Mississauga, Ontario, Canada

  • Verified received priority and stock replenishment shipments
  • Provided customer service to support customer engineers in the field
  • Audited outgoing same day and overnight shipments against order paperwork
  • Followed all company’s policies and procedures to meet company standards
  • Prioritised and filled orders to customer engineers requirements and schedule
2003 - 2004 ~1 yr

Logistics Administrator/Customer Support Representative

Hp

Mississauga, Ontario, Canada

  • (formerly Compaq Canada)
  • Provided customer service to technical field support engineers and customers
  • Verified received shipments and stock replenishment
  • Updated daily and monthly inventory reports and problem solved discrepancies
  • Prioritised and filled orders to customers requirements and schedule
  • Followed all company’s policies and procedures to meet company standards
2000 - 2003 ~3 yrs
Team & coworkers

Colleagues at CEDARLANE

Other employees you can reach at cedarlanelabs.com. View company contacts for 43 employees →

4 education records

Keith M. education

Healthcare Supply Chain

Supply Chain Canada

Pursuing Healthcare Supply Chain Certification, having completed Module 1 through Healthcare Supply Chain Network & Supply Chain Canada.

Diploma, Technical Theatre/Theatre Design And Technology

Theatre Humber

FAQ

Frequently asked questions about Keith M.

Quick answers generated from the profile data available on this page.

What company does Keith M. work for?

Keith M. works for CEDARLANE.

What is Keith M.'s role at CEDARLANE?

Keith M. is listed as Experienced Healthcare Customer Care, Operations and Supply Chain Professional at CEDARLANE.

Where is Keith M. based?

Keith M. is based in Oakville, Ontario, Canada while working with CEDARLANE.

What companies has Keith M. worked for?

Keith M. has worked for Cedarlane, Medline Canada, Corporation, St. Michael'S Hospital, Medline Canada, and The Hospital For Sick Children.

Who are Keith M.'s colleagues at CEDARLANE?

Keith M.'s colleagues at CEDARLANE include Michel Gallo, David Stobie, Theo Elardo, Maria Lourenco, and Sergio Bracamontes Trabajo.

How can I contact Keith M.?

You can use AeroLeads to view verified contact signals for Keith M. at CEDARLANE, including work email, phone, and LinkedIn data when available.

What schools did Keith M. attend?

Keith M. holds Healthcare Supply Chain from Supply Chain Canada.

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