Keith Bowles

Keith Bowles Email and Phone Number

Keith Bowles's Location
New York City Metropolitan Area, United States
Keith Bowles's Contact Details

Keith Bowles personal email

n/a
About Keith Bowles

Keith Bowles is a proven leader in business startup, operations, and digital customer care, with more than thirty years of experience directing organizations in designing and implementing a solid customer support strategy for B2B and B2C ecommerce and web operations. He has brought his unique blend of operational expertise, brand management and customer satisfaction to Top 100 companies such as 1800Flowers.com and Scholastic Inc. He was responsible for the total customer care experience for Scholastic’s range of ecommerce sites, ramping up customer satisfaction levels by 30% for more than six million monthly visitors, generating over $300 million in sales annually. As a noted process improvement expert, Keith has guided contact centers to increase productivity and reduce operating costs while simultaneously improving the customer care experience. Most recently, he has been do-owner and operator of three service oriented and retail business operations. SKILL AREAS: * Client Relationship Management * Strategic & Tactical Planning * B2B & B2C Operations * Web Analytics * Marketing * Program Management * Business Development * Promotions Management * P&L Management * Vendor & Contract Management * Productivity Enhancing Strategies * Email Response Management / Chat / VOC * Quality & Process Improvements * Technology: e-Commerce Platform / Transition / Agile/Scrum/Waterfall / CRM Platforms / Payment Processing Platforms * Multitasking in Fast-paced Environments * Highly Organized & Strong Analytical Abilities * Articulate Oral & Written Communication * Quick Problem Resolution & Decision Making * Team Building, Training & Development

Keith Bowles's Current Company Details
Messina Market & Catering

Messina Market & Catering

View
Co-Owner
Employees:
7
Keith Bowles Work Experience Details
  • Raw By Design
    Co-Owner
    Raw By Design May 2024 - Present
    Cold Spring Harbor, New York, United States
  • Messina Market & Catering
    Co-Owner
    Messina Market & Catering Jan 2020 - Present
    East Norwich, New York, United States
  • Paws & Rec, Inc.
    Chief Financial Officer And Business Development
    Paws & Rec, Inc. Oct 2017 - Present
    Greater New York City Area
  • Stella Strategies, Llc
    Principal
    Stella Strategies, Llc Jan 2017 - Present
    Cold Spring Harbor, Ny
  • Scholastic Inc
    Director, Customer Care Operations
    Scholastic Inc Oct 2001 - Mar 2015
  • Zeborg
    Director, Technical Services
    Zeborg 2000 - 2001
    New York, Ny
  • 1800Flowers.Com
    Senior Manager
    1800Flowers.Com 1993 - 2000
    Westbury, Ny

Keith Bowles Skills

Crm E Commerce Management Leadership Product Management Project Management Email Marketing Customer Experience Marketing Web Analytics Vendor Management Strategy Training Team Building Customer Service Process Improvement Sales Start Ups Customer Satisfaction Business Analysis Sales Operations Customer Retention Analytics Program Management Content Management Strategic Partnerships Team Leadership Business Development Cross Functional Team Leadership B2b Operations Management Account Management Human Resources Call Centers Lead Generation Saas Competitive Analysis Team Management Salesforce.com Continuous Improvement Negotiation Quality Improvement Consensus Building Product Development Forecasting Risk Management Outlook Time Management Content Development Outsourcing

Keith Bowles Education Details

Frequently Asked Questions about Keith Bowles

What company does Keith Bowles work for?

Keith Bowles works for Messina Market & Catering

What is Keith Bowles's role at the current company?

Keith Bowles's current role is Co-Owner.

What is Keith Bowles's email address?

Keith Bowles's email address is kb****@****tic.com

What is Keith Bowles's direct phone number?

Keith Bowles's direct phone number is +163169*****

What schools did Keith Bowles attend?

Keith Bowles attended Hofstra University.

What are some of Keith Bowles's interests?

Keith Bowles has interest in Health.

What skills is Keith Bowles known for?

Keith Bowles has skills like Crm, E Commerce, Management, Leadership, Product Management, Project Management, Email Marketing, Customer Experience, Marketing, Web Analytics, Vendor Management, Strategy.

Who are Keith Bowles's colleagues?

Keith Bowles's colleagues are Isabella Barbagallo, Latoya Mayes, Catalina Cardenas, Olivia Giannola, Ana C. Arguedas, Caitlin K., Michaechonde Chonde.

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