Keith Hickox Email and Phone Number
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I combine two sets of skills: B2B technical sales and manufacturing. My role is a customer-facing liaison with custom manufacturing, supporting both the needs and goals of the customer in conjunction with the needs and goals of manufacturing – responsibly and with integrity. On the B2B sales side, I am a customer relationship builder with the technical ability to understand customer needs and create solutions and satisfaction. Prospecting new accounts or upselling existing accounts happens from both inside sales and outside sales. Customer service is a top priority.On the manufacturing side, I draw from hands-on involvement in production, operations, manufacturing engineering, materials, and shipping and receiving. This deep experience provides the ability to not only understand the goals and technical issues of each function, it also allows me to work and communicate effectively with diverse groups to accomplish both company and customer goals. Interdepartmental interaction is both effective and fruitful.I enjoy becoming the technical resource person and am hard-working and detail-oriented. While teamwork and the buy-in of all parties are invaluable and productive, I also perform very well as an individual contributor. A customer-facing liaison to manufacturing in a custom manufacturing environment is my forte!
Noconet
View- Website:
- noconet.org
- Employees:
- 9
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Leadership Team; Chairman, Setup CommitteeNoconet Jan 2013 - PresentFort Collins, CoFor Northern Colorado’s premier networking group, I oversee setup and teardown of facilities, member resource availability, program support, and refreshments during weekly meetings, job fairs, and other special events. Provide leadership and interaction with other committees to ensure professional, quality, networking events. -
Production ManagerDesign Metal Manufacturing Apr 2012 - Oct 2012Ft. Collins, Co* General management responsibility for the manufacture of custom sheet metal, machined, and welded parts.* Maintained scheduling for a low volume, quick turnaround shop with constantly shifting priorities.* Interacted with sales and with customers regarding lead times and delivery issues. -
Sales Engineer, Sales And Marketing Manager, Materials Manager, SchedulingRon Grob Company Feb 1996 - Apr 2011Johnstown, CoSales* Performed all sales functions as the primary customer point of contact for a busy machine shop including inside sales, outside sales, and customer service.* Developed and maintained positive, long term customer partnerships resulting in repeat business and great working relationships. Built through integrity, honesty, and dependability.* As a liaison between customers and manufacturing, defined product requirements, quality specifications, material selection, and shipping procedures.* Proposed alternate materials, drawing changes, and new manufacturing processes when quoting RFQ’s from customer drawings or resolving ongoing issues, in order to optimize design for manufacturing, increase profitability, and still conform to customer requirements.* Designed and implemented an effective customer returns process which incorporated the needs of sales, quality, production, shipping/receiving, and A/R.* Organized and staffed industry trade shows.* Maintained sales and developed new customers through two major economic downturns.* Developed technical competence as a go-to resource person within the company and in the industry.Scheduling* Maintained master and daily production scheduling concurrent with the sales functions.* Creatively balanced the often competing priorities of leveling the shop workload and overcoming labor and material constraints vs. meeting the demands of customers. Overall results - satisfied customers.Materials* Purchased raw materials and subcontracted services while managing inventory control and shipping/receiving.* Developed and implemented a material lot control system to identify and track material heat lots from receiving through shipping and into inventory, which met the requirements of ISO9000 as well as medical and aerospace customers.
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Manufacturing ManagerInternational Electronic Machinery (Iem) Mar 1991 - Feb 1996Ft. Collins, Co* Managed manufacturing, purchasing, and shipping/receiving; manufacturing mass storage solutions for mid to upper range computer systems.* Designed and implemented a seamless changeover from “make to stock” to “make to order,” resulting in 50% less inventory and next day turnaround on sales orders.* Documented all manufacturing processes for every part number that included work instructions, testing and inspection checklists, product labeling, and part and BOM data.* Researched and evaluated new parts and suppliers for new product introductions.* Managed key supplier relationships to ensure pricing, continuity of supply, and technical performance. * Participated in all engineering meetings to provide manufacturing input and prepare for new product introductions and ECO's.
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Process EngineerAssociated Thermoforming, Inc. (Ati) Dec 1988 - Apr 1990Berthoud, Co* Wrote an integrated documentation package for each part number showing machine and workstation setups, material and tooling requirements, manufacturing instructions and QC specifications.* Defined and clarified part requirements and quality standards with both customers and subcontractors, while providing technical support to production.
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Operations ManagerUltimate Support Systems, Inc. (Uss) Jun 1979 - Jun 1988Ft. Collins, Coj* Managed production and materials for a manufacturer of support stands for the music industry.* Reconfigured production to reduce labor costs, tighten floor space, and double inventory turns while shortening order turnaround time by 60% and improving quality at the same time.* Organized and managed 4 plant expansions and 2 plant relocations.* Qualified major suppliers and worked with them through new product development and resolution of pre-production and production quality issues.
Keith Hickox Skills
Keith Hickox Education Details
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Fishery Biology -
Continuing Education
Frequently Asked Questions about Keith Hickox
What company does Keith Hickox work for?
Keith Hickox works for Noconet
What is Keith Hickox's role at the current company?
Keith Hickox's current role is Seeking Customer Liaison/Program Manager in a small custom manufacturer in Northern Colorado.
What is Keith Hickox's email address?
Keith Hickox's email address is hi****@****ail.com
What is Keith Hickox's direct phone number?
Keith Hickox's direct phone number is +197066*****
What schools did Keith Hickox attend?
Keith Hickox attended Colorado State University, Continuing Education.
What skills is Keith Hickox known for?
Keith Hickox has skills like Social Media Marketing, Manufacturing, Management, Sales, Project Management, B2b, New Business Development, Leadership, Team Building, Networking, Training, Purchasing.
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