Kelli Connors (She/Her) Email & Phone Number

Helping some of the world’s most successful companies get to the heart of human performance and manifest their culture through leadership.

Needham, Ma

Success stories:A mid-sized technology platform & service provider recognized their way of translating strategic priorities into operational action was ripe for improvement. I facilitated workshops for a small team of high potential leaders to achieve common alignment around the greatest problems, define desired outcomes, and prompt organizational redesign bringing process consistency and progress transparency to the company’s planning and execution capabilities.Fast growth promoted people into managerial roles who had yet to hone the necessary skills. I developed and facilitated a development program giving participants a common set of learning experiences that strengthens their manager tool kit. I pushed participants beyond their comfort zones through facilitator-led forums, 1:1 coaching, and practical application exercises. Participants site strengthened cross-functional collaboration, improved upward influence and reduced anxiety over difficult conversations as some of the biggest benefits from the experience.A high-performing team member was asked to form and lead an organization to reduce the new product launch process from 1.5 years to weeks. I coached the team leader in competency modeling, providing mentorship, and using motivational drivers to optimize productivity. Additionally, I moderated 1:1 360-degree feedback sessions for his team - developing the giving and receiving feedback skills that will serve them as they progress into emerging leaders themselves.A $1.5b company found organizational complexity and ineffectiveness had made it too cumbersome and time consuming to make high-value decisions. I led the change effort impacting 10,000+ employees through the adoption of a 2-step decision making approach. The outcome was a sharp increase from 33% to 71% internal satisfaction rate in the company’s approach to decision making with team members siting the greatest improvements in process, role clarity and decision stickiness.

Boston, Ma

Greater Boston Area

Lexington

Led efforts to embed effective decision-making in the Cimpress culture.Created and maintained initiative momentum by nurturing the efforts required to build viral enthusiasm for decision effectiveness throughout the organization.Embedded effective decision-making behaviors by helping people at all levels learn new decision capabilities, by sharing best practices, and by keeping close track of progress.

Lexington, Ma

Led initiative to retire complex and slow-paced annual strategic planning process and create a nimble, autonomous approach with a focus on identifying and delivering customer-centric results in direct correlation to company-wide strategic themes.

Lexington, Ma

Provided a buffer between the Chief Marketing Officer and his direct-reporting team working behind the scenes to ease decision-making, and solve problems before bubbling up.Mediated among various personalities and cultures to ensure the successful delivery of cross-functional initiatives contributing to $1B in annual revenue. Accurately mirrored CMO’s views during internal meetings to ensure team wide understanding of his positions, focus areas and expected outcomes.

Lexington, Massachusetts

Avoided chaos by providing clear direction and creating circumstances to allow project teams to be successful.Held accountable for making decisions both tactical and strategical in nature. Able to consider multidimensional impacts looking past near-term autonomous project delivery dates to the longer-term corporate-wide best interests.Created a culture and established a framework promoting team collaboration, agility and effective delivery to complete incremental builds and react to leading indicators to optimize end results.

Lexington, Ma

(Re-) evaluated and organized the tasks for several business processes in the customer service, creative and marketing functions with the goal of improving performance while considering a plethora of inputs such as organizational strategies, goals, constraints, and IT capabilities.

Greater Boston Area

Greater Boston Area

Provided process re-engineering consultation to clients in the financial and medical devices industries as well as the public sector.

Bachelor Of Science (Bs), Finance, Investments + Economics

Mba

Bachelor Of Science - Bs, Finance, Investments & Economics