Ken Baker
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Ken Baker Email & Phone Number

Technical Support Analyst at PGA TOUR at PGA TOUR
Location: Jacksonville, Florida, United States 6 work roles 2 schools
1 work email found @ymail.com 3 phones found area 404, 904, and 561 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email k****@ymail.com
Direct phone (404) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
PGA TOUR
Role
Technical Support Analyst at PGA TOUR
Location
Jacksonville, Florida, United States
Company size
2168 employees

Who is Ken Baker? Overview

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Quick answer

Ken Baker is listed as Technical Support Analyst at PGA TOUR at PGA TOUR, a company with 2168 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at ymail.com, phone signal with area code 404, 904, 561, and a matched LinkedIn profile for Ken Baker.

Ken Baker previously worked as Technical Support Analyst at Pga Tour and Helpdesk Support Analyst at Ing Direct. Ken Baker holds Computer And Information Sciences And Support Services from Georgia State University.

Company email context

Email format at PGA TOUR

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*@ymail.com
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AeroLeads found 1 current-domain work email signal for Ken Baker. Compare company email patterns before reaching out.

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Profile bio

About Ken Baker

Known for my approachability, diplomacy, and calm demeanor. Excellent troubleshooting and logical problem solving skills and demonstrate the ability to meet deadlines and set priorities. Creative ability to solve unusual or difficult problems when logical methods have failed, supported other team members, and facilitated in creating a stress reduced atmosphere. Trained others in the use of applications and in technical support methods and demonstrate the ability to diffuse heated customer situations.

Listed skills include Itil and Incident Management.

Current workplace

Ken Baker's current company

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PGA TOUR
Pga Tour
Technical Support Analyst at PGA TOUR
ponte vedra beach, florida, united states
Website
pgatour.com
Employees
2168
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6 roles

Ken Baker work experience

A career timeline built from the work history available for this profile.

Technical Support Analyst

Current
Pga Tour

Ponte Vedra, FL

Oct 2013 - Present

Helpdesk Support Analyst

Ing Direct

Jacksonville, Florida Area

  • Provide professional and passionate customer support for the end user.
  • Installed and configured Avaya for Call Center users.
  • Installed Juniper VPN on user’s laptops and troubleshoot the user’s connection issues.
  • Troubleshoot network, software and printing problems with local and international users.
  • Created and document processes relating to user training, software, and hardware rollouts.
  • Imaged PC’s using SCCM and Altiris.
Feb 2011 - Oct 2013

Desktop Support

Emtec Inc.

Jacksonville, Florida Area

  • Install and configure desktop and laptop computers for the City of Jacksonville and Duval School System.
  • Configure peripherals to run properly on the network for users using Windows XP.
  • Provide desk-side assistance to end-users in the use of existing and new technologies, hardware, and software when
  • the customer needs are not satisfied by remote technical assistance.
  • Repaired Mac laptops by replacing hard drives and downloading the operating system.
  • Installed new images on desktop and laptop PC’s using Norton Ghost software.
Jun 2010 - Feb 2011

Tech-Mentoring Program (Volunteer)

Habitat For Humanity Of Jacksonville

Jacksonville, Florida Area

  • Install and configure desktop and laptop computers for the City of Jacksonville and Duval School System.
  • Configure peripherals to run properly on the network for users using Windows XP.
  • Provide desk-side assistance to end-users in the use of existing and new technologies, hardware, and software when
  • the customer needs are not satisfied by remote technical assistance.
  • Repaired Mac laptops by replacing hard drives and downloading the operating system.
  • Installed new images on desktop and laptop PC’s using Norton Ghost software.
Feb 2009 - Apr 2010

Computer Specialist(Contract)

Ajax Communication

Jacksonville, Florida Area

  • Install and perform minor repairs to hardware, software, and peripheral equipment on Waiting Room Network System, which is running on Windows Vista.
  • Set up equipment for customer use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
  • Refer major hardware or software problems or defective products to vendors.
  • Verify ISP connectivity and download software from Netkey.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
Oct 2008 - Apr 2009

Senior Helpdesk Technician

Radiant Systems Inc.

Alpharetta, GA

  • Responded to petroleum site cases and field inquiries in a timely and effective manner by answering known questions and reproducing technical problems.
  • Used SQL commands to verify if the credit tables are populated properly in ISQL.
  • Assisted on-site technicians through the installation and configuration process of a Windows 2003 Server and Windows Workstation.During downtime, I ran manual test scripts on software upgrades.
  • Utilized tools provided and other documentation (expert on-line search tools) as necessary in resolving technical issue or reproducing problem cases.
  • Recorded the customer problem as required in the case management process, and detail the issues using a Vantive database.
  • Effectively used escalation procedures as necessary.
May 1999 - Aug 2008
Team & coworkers

Colleagues at PGA TOUR

Other employees you can reach at pgatour.com. View company contacts for 2168 employees →

MC Maria Carletta Maria Carletta Colleague at Pga Tour Ponte Vedra Beach, Florida, United States, United States View → MS Molly Scheffler Molly Scheffler Colleague at Pga Tour Ponte Vedra Beach, Florida, United States, United States View → VP Venette Peralte Venette Peralte Colleague at Pga Tour West Palm Beach, Florida, United States, United States View → AM Andrew Miller Andrew Miller Colleague at Pga Tour Nashville, Tennessee, United States, United States View → NS Neera Shetty Neera Shetty Colleague at Pga Tour Ponte Vedra Beach, Florida, United States, United States View → NT Noah Todd Noah Todd Colleague at Pga Tour Ponte Vedra Beach, Florida, United States, United States View → TK Tim Kirkpatrick Tim Kirkpatrick Colleague at Pga Tour St Augustine, Florida, United States, United States View → EB Ericson Balcita Ericson Balcita Colleague at Pga Tour Ponte Vedra Beach, Florida, United States, United States View → AK Alice Kang Alice Kang Colleague at Pga Tour South Burlington, Vermont, United States, United States View → JK Jon Krakower Jon Krakower Colleague at Pga Tour Ponte Vedra Beach, Florida, United States, United States View →
2 education records

Ken Baker education

FAQ

Frequently asked questions about Ken Baker

Quick answers generated from the profile data available on this page.

What company does Ken Baker work for?

Ken Baker works for PGA TOUR.

What is Ken Baker's role at PGA TOUR?

Ken Baker is listed as Technical Support Analyst at PGA TOUR at PGA TOUR.

What is Ken Baker's email address?

AeroLeads has found 1 work email signal at @ymail.com for Ken Baker at PGA TOUR.

What is Ken Baker's phone number?

AeroLeads has found 3 phone signal(s) with area code 404, 904, 561 for Ken Baker at PGA TOUR.

Where is Ken Baker based?

Ken Baker is based in Jacksonville, Florida, United States while working with PGA TOUR.

What companies has Ken Baker worked for?

Ken Baker has worked for Pga Tour, Ing Direct, Emtec Inc., Habitat For Humanity Of Jacksonville, and Ajax Communication.

Who are Ken Baker's colleagues at PGA TOUR?

Ken Baker's colleagues at PGA TOUR include Maria Carletta, Molly Scheffler, Venette Peralte, Andrew Miller, and Neera Shetty.

How can I contact Ken Baker?

You can use AeroLeads to view verified contact signals for Ken Baker at PGA TOUR, including work email, phone, and LinkedIn data when available.

What schools did Ken Baker attend?

Ken Baker holds Computer And Information Sciences And Support Services from Georgia State University.

What skills is Ken Baker known for?

Ken Baker is listed with skills including Itil and Incident Management.

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