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Khaled Hammad is a Commercial Director at NEO at NEO for Digital Growth. He possess expertise in hotel management, budgets, micros, opera, hospitality industry and 52 more skills. He is proficient in English, French and Arabic.
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Commercial DirectorNeo For Digital Growth Aug 2023 - PresentCairo, Egypt -
Commercial DirectorCowpay Feb 2023 - Jul 2023Cairo, Egypt- Develop, plan and implement commercial plans and strategies - Perform market research and analyze threats and opportunities- Implement new customer acquisition strategies- Manage existing client relationships- Collaborate with, coordinate and train diverse teams such as marketing, sales and customer service - Establish and manage long-term relationship with stakeholders- Track, measure and analyze commercial metrics using KPIs- Manage and track expenditures, financial goals and budgets- Manage and execute all Marketing activities digital, ATL and BTL- Coordinate with agencies and external stakeholders to implement Company's Marketing Strategy- Heading Strategic Partnerships with relevant stakeholders in different supporting functions to the payments industry -
Business Development ManagerHuawei Jan 2021 - Jan 2023Cairo, Egypt- Onboarding all banking and telecom applications in Egypt to HUAWEI new AppGallery store- Onboarding different accounts on Huawei Ecosystem platforms like Huawei Ads andPetal search- Managing the onboarding process from commercial and technical perspectives- Initiate and execute accounts plan pre and post onboarding on AppGallery- Managing operational resources to boost Apps performance on AppGallery- Managing and executing co-branded campaigns with Banking and Telecom accounts to push on Apps performance and boost HUAWEI devices sales- Cooperation with on boarded accounts on HUAWEI CLOUD’s different products like AppGallery, Ads, Cloud storage, Petal Maps and Petal Search- Integrating with current accounts on HUAWEI’s new operating system HARMONY OS -
Business Development & Crm Sector Senior ManagerDsquares Jan 2020 - Jan 2021Giza, Al Jizah, Egypto Responsibilities for Business Development Role:- Develop industry penetration strategy and identify gaps and opportunities - Responsible for the Sector P&L, both locally and Internationally- Creates the Quarterly BD pipeline plan, for both local and International clients and acts upon it- Initiates client leading in both local and International Markets- Aligning with his/her support teams, consisting of an Account Manager, CRM Local/International Manager, Pre-Sales Analyst, etc.) - Follow- up on new business opportunities and setting up meetings - Closing deals with target clients and achieving set KPIs - Planning and preparing presentations for specific targeted clients - Studying target Industry reports for specific target accounts prior to approach or meeting setting - Giving feedback on the development of marketing proposal templates - Working with all internal stakeholders (legal, finance, service delivery, partnerships, etc.) - Meet the business objectives and achieve the department overall targetso Responsibilities for Client Relationship Management Role:- Directly managing & overlooking the relationship of selected Dsquares clients of different industries in Egypt and regionally.- Set & execute CRM strategy that ensures achieving the different KPIs of each program. - Build & enhance clients’ relationships and addressing enhancement & growth opportunities.- Set loyalty programs’ calendar of activities based on the performance of each program.- Tracking the loyalty programs’ performance in terms of reporting and customers’ behavior analysis.- Executing reports based on the consumer and customer’ behavior to share relevant insights to clients. - Introduce relevant new initiatives & tactical promos for existing loyalty programs based on analyzing the market & program’s performance. - Collaborate with different internal teams to introduce effective enhancements & features to the loyalty & rewards programs. -
Business Development Senior ManagerDsquares Jul 2018 - Dec 2019Giza Governorate, Egypt- Develop industry penetration strategy and identify gaps and opportunities - Responsible for the Sector P&L, both locally and Internationally- Creates the Quarterly BD pipeline plan, for both local and International clients and acts upon it- Initiates client leading in both local and International Markets- Aligning with his/her support teams, consisting of an Account Manager, CRM Local/International Manager, Pre-Sales Analyst, etc.) - Follow- up on new business opportunities and setting up meetings - Closing deals with target clients and achieving set KPIs - Planning and preparing presentations for specific targeted clients - Studying target Industry reports for specific target accounts prior to approach or meeting setting - Giving feedback on the development of marketing proposal templates - Working with all internal stakeholders (legal, finance, service delivery, partnerships, etc.) - Meet the business objectives and achieve the department overall targets -
Business Development ManagerDsquares Dec 2016 - Jun 2018Smart Village- Develop industry penetration strategy and identify gaps and opportunities - Responsible for the Sector P&L, both locally- Creates the Quarterly BD pipeline plan, for both local and International clients and acts upon it- Initiates client leading in local Markets- Aligning with his/her support teams, consisting of an Account Manager, CRM Local/International Manager, Pre-Sales Analyst, etc.) - Follow- up on new business opportunities and setting up meetings - Closing deals with target clients and achieving set KPIs - Planning and preparing presentations for specific targeted clients - Studying target Industry reports for specific target accounts prior to approach or meeting setting - Giving feedback on the development of marketing proposal templates - Working with all internal stakeholders (legal, finance, service delivery, partnerships, etc.) - Meet the business objectives and achieve the department overall targets -
Catering Sales ManagerFour Seasons Hotels And Resorts Feb 2016 - Nov 2016Four Seasons First Residence -
Corporate Events Sales ManagerKempinski Hotels Mar 2015 - Feb 2016- Direct receipt, qualification and coordination of event & group requests - Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.- Ensure the ideal and most effective utilisation of the meeting and conference rooms.- Carry out site inspections with potential MICE clients in coordination with the Field Sales department.- Realise up sell possibilities to meet and surpass Group & Event budget goals.- Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.- Create activities to ensure ongoing maintenance of bookings.- Generate proper proposals and contracts.- Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.- Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection.- Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Group & Event Coordinator). - Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.- Ensure a proper handover of the converted business to the Event Manager / Group & Event Coordinator with all relevant information forwarded.- Introduction of the Event Manager / Group & Event Coordinator to the client.- Conduct exit interview with important customer after their event – asking for future business.- Conduct regular competition checks.- Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.- Further administrative tasks and other possible assigned duties.- Performs any other duties as assigned to them by management. -
Catering Sales Manager For Social EventsFour Seasons Hotels And Resorts Mar 2014 - Feb 2015 -
Night ManagerFour Seasons Hotels And Resorts Mar 2012 - Mar 2014- Oversee and supervise entire Hotel operation during the Night shift- Meet and greet VIP arrivals- Meet with all Night Shift Department Heads to update with current hotel activities and distribute duties- Prepare next day VIP arrivals- Prepare same day and next day figures (Arrivals, departures, average room rate, occupancy, rev par, hotel revenue, forecast and budget)- Meet with hotel General Manager to brief about the Night Shift- Meet with the Hotel Management including the General Manager to brief about the day highlights -
Assistant Front Office ManagerFour Seasons Hotels And Resorts Mar 2010 - Feb 2012 -
Front Desk SupervisorFour Seasons Hotels And Resorts Feb 2008 - Feb 2010
Khaled Hammad Skills
Khaled Hammad Education Details
Frequently Asked Questions about Khaled Hammad
What company does Khaled Hammad work for?
Khaled Hammad works for Neo For Digital Growth
What is Khaled Hammad's role at the current company?
Khaled Hammad's current role is Commercial Director at NEO.
What is Khaled Hammad's email address?
Khaled Hammad's email address is kh****@****res.com
What is Khaled Hammad's direct phone number?
Khaled Hammad's direct phone number is 20 2 353*****
What schools did Khaled Hammad attend?
Khaled Hammad attended Lebanese International University, The International School Of Choueifat - Koura, Collège Notre-Dame De Jamhour, Collège De La Sainte Famille.
What skills is Khaled Hammad known for?
Khaled Hammad has skills like Hotel Management, Budgets, Micros, Opera, Hospitality Industry, Hospitality Management, Front Office, Training, Pre Opening, Rooms Division, Hospitality, Microsoft Office.
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Khaled Hammad
Head Of Treasury Sales At Cib | Board Member And Chairman Of The Audit Committee At Egyptalum | Leading Strategic Growth In Financial Services And Industrial Sectors | Driving Innovation In Fx And Capital MarketsNew Cairo
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