Khaled Hammad Email & Phone Number

Cairo, Egypt

Cairo, Egypt

- Develop, plan and implement commercial plans and strategies - Perform market research and analyze threats and opportunities- Implement new customer acquisition strategies- Manage existing client relationships- Collaborate with, coordinate and train diverse teams such as marketing, sales and customer service - Establish and manage long-term relationship with stakeholders- Track, measure and analyze commercial metrics using KPIs- Manage and track expenditures, financial goals and budgets- Manage and execute all Marketing activities digital, ATL and BTL- Coordinate with agencies and external stakeholders to implement Company's Marketing Strategy- Heading Strategic Partnerships with relevant stakeholders in different supporting functions to the payments industry

Cairo, Egypt

- Onboarding all banking and telecom applications in Egypt to HUAWEI new AppGallery store- Onboarding different accounts on Huawei Ecosystem platforms like Huawei Ads andPetal search- Managing the onboarding process from commercial and technical perspectives- Initiate and execute accounts plan pre and post onboarding on AppGallery- Managing operational resources to boost Apps performance on AppGallery- Managing and executing co-branded campaigns with Banking and Telecom accounts to push on Apps performance and boost HUAWEI devices sales- Cooperation with on boarded accounts on HUAWEI CLOUD’s different products like AppGallery, Ads, Cloud storage, Petal Maps and Petal Search- Integrating with current accounts on HUAWEI’s new operating system HARMONY OS

Giza, Al Jizah, Egypt

o Responsibilities for Business Development Role:- Develop industry penetration strategy and identify gaps and opportunities - Responsible for the Sector P&L, both locally and Internationally- Creates the Quarterly BD pipeline plan, for both local and International clients and acts upon it- Initiates client leading in both local and International Markets- Aligning with his/her support teams, consisting of an Account Manager, CRM Local/International Manager, Pre-Sales Analyst, etc.) - Follow- up on new business opportunities and setting up meetings - Closing deals with target clients and achieving set KPIs - Planning and preparing presentations for specific targeted clients - Studying target Industry reports for specific target accounts prior to approach or meeting setting - Giving feedback on the development of marketing proposal templates - Working with all internal stakeholders (legal, finance, service delivery, partnerships, etc.) - Meet the business objectives and achieve the department overall targetso Responsibilities for Client Relationship Management Role:- Directly managing & overlooking the relationship of selected Dsquares clients of different industries in Egypt and regionally.- Set & execute CRM strategy that ensures achieving the different KPIs of each program. - Build & enhance clients’ relationships and addressing enhancement & growth opportunities.- Set loyalty programs’ calendar of activities based on the performance of each program.- Tracking the loyalty programs’ performance in terms of reporting and customers’ behavior analysis.- Executing reports based on the consumer and customer’ behavior to share relevant insights to clients. - Introduce relevant new initiatives & tactical promos for existing loyalty programs based on analyzing the market & program’s performance. - Collaborate with different internal teams to introduce effective enhancements & features to the loyalty & rewards programs.

Giza Governorate, Egypt

- Develop industry penetration strategy and identify gaps and opportunities - Responsible for the Sector P&L, both locally and Internationally- Creates the Quarterly BD pipeline plan, for both local and International clients and acts upon it- Initiates client leading in both local and International Markets- Aligning with his/her support teams, consisting of an Account Manager, CRM Local/International Manager, Pre-Sales Analyst, etc.) - Follow- up on new business opportunities and setting up meetings - Closing deals with target clients and achieving set KPIs - Planning and preparing presentations for specific targeted clients - Studying target Industry reports for specific target accounts prior to approach or meeting setting - Giving feedback on the development of marketing proposal templates - Working with all internal stakeholders (legal, finance, service delivery, partnerships, etc.) - Meet the business objectives and achieve the department overall targets

Smart Village

- Develop industry penetration strategy and identify gaps and opportunities - Responsible for the Sector P&L, both locally- Creates the Quarterly BD pipeline plan, for both local and International clients and acts upon it- Initiates client leading in local Markets- Aligning with his/her support teams, consisting of an Account Manager, CRM Local/International Manager, Pre-Sales Analyst, etc.) - Follow- up on new business opportunities and setting up meetings - Closing deals with target clients and achieving set KPIs - Planning and preparing presentations for specific targeted clients - Studying target Industry reports for specific target accounts prior to approach or meeting setting - Giving feedback on the development of marketing proposal templates - Working with all internal stakeholders (legal, finance, service delivery, partnerships, etc.) - Meet the business objectives and achieve the department overall targets

Four Seasons First Residence

- Direct receipt, qualification and coordination of event & group requests - Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.- Ensure the ideal and most effective utilisation of the meeting and conference rooms.- Carry out site inspections with potential MICE clients in coordination with the Field Sales department.- Realise up sell possibilities to meet and surpass Group & Event budget goals.- Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.- Create activities to ensure ongoing maintenance of bookings.- Generate proper proposals and contracts.- Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.- Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection.- Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Group & Event Coordinator). - Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.- Ensure a proper handover of the converted business to the Event Manager / Group & Event Coordinator with all relevant information forwarded.- Introduction of the Event Manager / Group & Event Coordinator to the client.- Conduct exit interview with important customer after their event – asking for future business.- Conduct regular competition checks.- Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.- Further administrative tasks and other possible assigned duties.- Performs any other duties as assigned to them by management.

- Oversee and supervise entire Hotel operation during the Night shift- Meet and greet VIP arrivals- Meet with all Night Shift Department Heads to update with current hotel activities and distribute duties- Prepare next day VIP arrivals- Prepare same day and next day figures (Arrivals, departures, average room rate, occupancy, rev par, hotel revenue, forecast and budget)- Meet with hotel General Manager to brief about the Night Shift- Meet with the Hotel Management including the General Manager to brief about the day highlights

Education record

American Diploma, Arts

Education record

Education record