Katherine H. Email & Phone Number

St Paul, Minnesota, United States

- Support rotating cohorts of medical students, Residents, and Fellows for a variety of departments and specialties. Onboard and track learners and trainees throughout the year, using multiple systems and tools, including Shared Space for Learning and RMS/New Innovations. Input and maintain trainee schedules in AMION.- Troubleshoot daily technology, logistic, and scheduling issues for trainees, faculty, and staff by utilizing internal systems, tools, and resources.- Work with partner organizations and internal administration on process improvement and program development for learner and trainee programs.- Provide administrative assistance for Chief Residents and the Associate Program Director for the Internal Medicine residency program.- Manage Medical Education office for Internal Medicine Department including maintaining inventory and ordering supplies for the office and training new Internal Medicine coordinators and chief residents. Develop and maintain process documents for both coordinator positions.- Reconcile PCard statements, check requests, and reimbursements for program expenses via the ChRIS system.- Active participant in work groups for Shared Space for Learning, Student Process Planning and IS+T.- Comply with regulatory, educational, and hospital Covid-19 protocols while assisting medical students, Residents, and Fellows in timely completion of their program requirements.- Manage responsibilities on changing platforms via Teams, Webex, and other on-line services to meet the needs of department and staff.

Greater Minneapolis-St. Paul Area

- Supported department staff and Resident physicians in the OB/GYN Residency Program.- Devised and implemented systems for the program that adapted to strategic and regulatory changes to workplace safety, patient services, and educational requirements triggered by Covid-19 pandemic.- Worked with Residents and site administration to input and maintain detailed rotation, call, and clinic schedules in a variety of scheduling software: AMION, QGenda, New Innovations/RMS, Google Calendar. Developed and maintained educational conference schedules. Oversaw and managed PTO calendars and tracking. Adapted programs to evolving internal or external requirements and staffing shortages.- Assisted with and managed all aspects of annual trainee recruitment, including organizing 100-candidate interviews each recruitment season. Planned and coordinated events such as Research Day, Graduation, Department Appreciation/Welcome Picnic, and Orientation.- Input and maintained program information in multiple systems: RMS/New Innovations, AAMC GME Tracker, ACGME Web Accreditation Database System (WebADS), Electronic Residency Application Service (ERAS), and National Residency Matching Program (NRMP). Administered trainee verification process, document retention, quality assurance and ongoing project management.- Created program newsletters and Google Sites. Point-person with institutional stakeholders for all internal and external program Letters of Agreement.- Created and processed expense reports, purchase orders, and check requests for program expenses. Worked within EFS software to manage financial forms and submissions. Set up vendors within EFS to process payments.- Managed and scheduled multiple departments' advanced medical student rotations across many sites using various platforms.- Trained and assisted in the supervision of student workers.

Des Moines, Iowa

- Provided customer service for guests in the Beauty Department and throughout the store.- Planned and executed weekly Beauty Department sampling events to highlight new products.- Researched, collected, and distributed information to team members and customers about the latest cosmetics launches and technology; utilized Target’s Product Knowledge Library for training and development.- Trained and assisted in the supervision of new hires for the Beauty Department.

Edina, Mn

- Responsible for over 500 wholesale client accounts for bath bomb manufacturer and distributor.- Processed wholesale product orders using Squarespace, Etsy, and ShipStation.- Assisted clients regarding their accounts, existing and future orders, and custom requests, online and by phone; used CRM software Insightly to record and track client information.- Trained new Customer Relations Specialists and developed and maintained process documents for the role.

Minneapolis, Mn

- Staff liaison for multiple physician-led committees; coordinated travel, logistics, budget, agenda, conference calls, meetings, and progress of action items.- Logistical support on-site at international Annual Meeting (attended by 13,000 members), regional conferences, and local member meetings.- Managed email, calendar, travel planning, and expenses for the Deputy Executive Director.

Greater Minneapolis-St. Paul Area

- Performed administrative duties utilizing Excel, SharePoint, and the Microsoft Office suite.- Created custom reports and tracked sales progress for Sales Team.- Applied for grants through a multitude of different application platforms.

Greater Minneapolis-St. Paul Area

- Supported department administrative staff, physicians, and Residents in the OB/GYN Residency Program including recruiting Residents, interviewing, providing feedback on applicants, and reporting selection to national Board.- Followed regulatory procedures to record Residents’ hours for medical licensing, program participation, and graduation requirements; handled confidential academic and personnel confidential material.- Assisted the Program Coordinator and Director to ensure Residents’ successful program completion; resolved scheduling conflicts, supported Chief Residents in achieving program goals and required reporting.- Responsible for planning, budgeting, and executing Department events for Resident cohorts such as skills-lab, social events, graduation ceremonies, award programs.- Coordinated schedules and supported speakers for Grand Round public presentations.