Kieran Jackson

Kieran Jackson Email and Phone Number

Technical Support Engineer
Kieran Jackson's Location
Driffield, England, United Kingdom, United Kingdom
About Kieran Jackson

Previously a Systems Support Operative with Carnaby Gaming Machines, here my duties included the setting up of all technology the business operated. Unfortunately many of my positions have been contracts so I haven’t had the benefit of job security, in my current job search I am only considering a full time permanent position. I have worked in many areas of IT and believe I can benefit a business looking for a support professional that are looking for an enthusiastic and reliable technician around the East Yorkshire area. My long term plans are to progress within Cyber Security (Ethical Hacking & Network Security) over the next 5 years.

Kieran Jackson's Current Company Details

Technical Support Engineer
Kieran Jackson Work Experience Details
  • Carnaby Gaming Machines Limited
    Systems Operative
    Carnaby Gaming Machines Limited Nov 2018 - Apr 2019
    Bridlington
    6 Month Temporary ContractHere my duties included: • Setting up and maintaining the businesses technology infrastructure. • AutoCAD 3d Design and Printing.• Heavy lifting, Pallet Packing and occasional van driving• Building a ticket management system using a system called Service Now• Repair of over 400x Dell Latitude Laptops in-line with the contract
  • The Midcounties Co-Operative
    Senior Application Support Engineer
    The Midcounties Co-Operative Dec 2017 - Mar 2018
    Leeds, United Kingdom
    6 Month Temporary ContractHere my duties included:• Using RDP software on various VPNs. • Liasing with escalation teams at PayPal and Mastercard. • Monitoring servers, networks, software in 450 stores. • Supporting all of the Cooperative ‘Food’ stores in the country. • Training and Leading 6x apprentices on 1st line duties.• First point of contact for all technical queries & responding to email queries.
  • Ecsc Group Plc
    2Nd Line Support Engineer
    Ecsc Group Plc Jan 2017 - Jun 2017
    Bradford, United Kingdom
    6 Month Temporary ContractHere my duties included:• Providing 2nd line technical support to a vast number of ECSC’s clients. • Learning about Linux operating systems such as: Kali, Ubuntu, Arch & Kubuntu. • Building and deploying security systems.• Port forwarding across dreytek/netgear/tp-link technologies.
  • 2Plan Wealth Management Ltd
    Technical Support Coordinator
    2Plan Wealth Management Ltd May 2016 - Jan 2017
    Leeds, United Kingdom
    6 Month Temporary ContractHere my duties included:•Technically supporting a vast number of clients who are Financial Advisers with all Microsoft technologies used within the business.•Exchange/Office 365 admin portal maintenance – Changing of passwords, creating new email accounts, etc.•Supporting in-house agents on 5 different pieces of internal software on Microsoft windows operating systems.
  • Pc Specialist Ltd
    1St Line Support Engineer
    Pc Specialist Ltd Feb 2016 - May 2016
    Wakefield, United Kingdom
    3 Month Temporary Contract (Maternity Cover)Here my duties included:• Installing Windows 10 on custom built systems• Providing first line IT support to non-technical personnel within the business.• Managed call flow and responded to technical support needs of customers. • Resolving internal support tickets within the business.• Configuring network printers using TCP/IP.
  • Fujitsu
    Customer Service Technician
    Fujitsu Nov 2015 - Jan 2016
    Wakefield, United Kingdom
    Temporary Rolling Contract For Christmas PeriodHere my duties included:• Installed software, modified and repaired hardware and resolved technical issues.• Provided base level IT support to non-technical personnel within the business.• Managed call flow and responded to technical support needs of customers.
  • Airedale Computers
    Apprentice It Technician
    Airedale Computers Jan 2015 - Jan 2016
    Wakefield, United Kingdom
    Here my duties included: • Installed software, modified and repaired hardware and resolved technical issues.• Provided base level IT support to non-technical personnel within the business.• Evaluated and responded to incoming sales leads and requests for technical support assistance.

Kieran Jackson Education Details

Frequently Asked Questions about Kieran Jackson

What is Kieran Jackson's role at the current company?

Kieran Jackson's current role is Technical Support Engineer.

What schools did Kieran Jackson attend?

Kieran Jackson attended The Open University Business School.

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