Kieran Mccarthy Email & Phone Number

Bray, County Wicklow, Ireland

22 2Nd Rd, Linbro Park, Sandton, 2090

Birch House, Avenues North Office Park, 06 Mellis Rd, Rivonia, 2128

We offer a variety of software & hardware services, such as: Personal Computers, Laptops, Printers. Networking Solutions, WIFI Solutions, CCTV Cameras Installations, Access Control Systems & Sales. Complementing your existing services by providing onsite and remote support for a wide-range of IT demands.Our product offering includes sales, implementation, maintenance and support services, hardware and software. Remote technical support can save you time and money by allowing us to… Show more We offer a variety of software & hardware services, such as: Personal Computers, Laptops, Printers. Networking Solutions, WIFI Solutions, CCTV Cameras Installations, Access Control Systems & Sales. Complementing your existing services by providing onsite and remote support for a wide-range of IT demands.Our product offering includes sales, implementation, maintenance and support services, hardware and software. Remote technical support can save you time and money by allowing us to troubleshoot software problems without an on-site visit.Home UsersAre you all tied up and have a home full of little solutions, or not sure what you must use? Are they a pain to manage? Our team are here to help you and your loved ones with friendly advise to help you find the right solutions that will meet your budget.Our team can assist you remotely or at your home.Business UsersWe understand what is important to you, so while you focus on your business, we will focus on your IT requirements. We are dedicated to ensuring that our clients are provided with peace of mind with networking, Internet and Hardware issues or solutions. Show less

2 Avocet Cl, Bromhof, Randburg, 2194

I provideed technical support to various clients from Service Level Agreements, Small Medium Enterprises and Ad Hoc home clients. My primary work consists of being a Road technician and providing telephonic remote support. I travel onsite to clients to assist with troubleshooting and resolving issues such as laptop, desktops, printers, peripheral devices, network cameras, servers, network switches, virtual machines, hosts, sophos firewalls, mac os support, windows, cell phones and tablets. I… Show more I provideed technical support to various clients from Service Level Agreements, Small Medium Enterprises and Ad Hoc home clients. My primary work consists of being a Road technician and providing telephonic remote support. I travel onsite to clients to assist with troubleshooting and resolving issues such as laptop, desktops, printers, peripheral devices, network cameras, servers, network switches, virtual machines, hosts, sophos firewalls, mac os support, windows, cell phones and tablets. I do backup rotations for clients, using Altaro backup to an external then to our cloud server. I have experience on opening, replacing and building desktops and laptops. Also have experience in Office 365 support, Windows OS and some Server Support. I can assist with creating users, applying policies and reauthentication users on Windows Servers. I have some knowledge on with Mikrotiks, routers and switches. But I am eager to learn more about them and work with them. Show less

Johannesburg Area, South Africa

IT Field technician and helpdesk, providing technical support to home clients, small medium business and SLA clients. My roles include:• Setting up workstations with computers and necessary peripheral devices printers, telephones, routers.• Checking computer hardware desktops, laptops, printers, keyboards, mice to ensure functionality • Installing and configure appropriate software and functions according to specifications• Troubleshooting local networks in ways that… Show more IT Field technician and helpdesk, providing technical support to home clients, small medium business and SLA clients. My roles include:• Setting up workstations with computers and necessary peripheral devices printers, telephones, routers.• Checking computer hardware desktops, laptops, printers, keyboards, mice to ensure functionality • Installing and configure appropriate software and functions according to specifications• Troubleshooting local networks in ways that optimize performance • Ensure security and privacy of networks and computer systems • Providing orientation and guidance to users on how to operate new software and computer equipment. • Organizing and scheduling upgrades and maintenance without deterring users from completing their work • Perform troubleshooting to diagnose and resolve problems, repairing or replacing parts, and system maintenance. • I also provide remote support to clients. Show less

260 Surrey Avenue, Ferndale, Randburg, Gauteng, South Africa.

Tier 1 remote support technician and desktop engineer. I provide remote desktop support. To all home and SLA business clients, we use a dial a nerd remote tool to assist in troubleshooting issues from printers, computer systems, IMAP, pop3 and exchange email and MS office programs and operating systems. We log out tickets on Auto task ticket system and manage the expectations of clients of clients issues. We also make use of an IRIS system which we used to monitor out client networks with… Show more Tier 1 remote support technician and desktop engineer. I provide remote desktop support. To all home and SLA business clients, we use a dial a nerd remote tool to assist in troubleshooting issues from printers, computer systems, IMAP, pop3 and exchange email and MS office programs and operating systems. We log out tickets on Auto task ticket system and manage the expectations of clients of clients issues. We also make use of an IRIS system which we used to monitor out client networks with regards to Turrito and make sure they are up. If the primary and secondary links are down, we contact Internet solutions or Vodacom business to determine what the issue, resolve and establish a connection again for our client’s sites. We provide them the necessary information and troubleshooting to assist in resolving the broken link. We document and upload our information to IT glue, where we manage the client’s sites information from all the devices on the network. This helps in troubleshooting the clients occurring issues. Show less

I was employed for CubedRoot1 contracted for Redefine Properties as a Service desk technician, my responsibilities remain the same, such as setting up laptops and desktops for users and providing service desk support. The only difference is that I conduct more active directory work, be creating users, adding permissions to security groups and creating email accounts in exchange. As well as checking quarantine mails and releasing them if safe to do so using Fortimail. Entire CubeRoot1… Show more I was employed for CubedRoot1 contracted for Redefine Properties as a Service desk technician, my responsibilities remain the same, such as setting up laptops and desktops for users and providing service desk support. The only difference is that I conduct more active directory work, be creating users, adding permissions to security groups and creating email accounts in exchange. As well as checking quarantine mails and releasing them if safe to do so using Fortimail. Entire CubeRoot1 contract to Redefine ends on the 31st of August 2016 all of us were Retrenched. Currently looking for new employment. Show less

29 Scott St, Johannesburg, 2090

Gained incredible experience and obtained wonderful knowledge within the Sasfin Bank IT group. I learned about various systems the Bank used as Service Desk Analyst. Remote support assistanceDesktop support (Setting up laptops and desktops, setting IPT phones troubleshooting and resolving computer related issues).Service Desk Analyst (Issues that occurred would logged into the Heat Logacall system, Identifying the issue and attempting to resolve issues, specific business IT… Show more Gained incredible experience and obtained wonderful knowledge within the Sasfin Bank IT group. I learned about various systems the Bank used as Service Desk Analyst. Remote support assistanceDesktop support (Setting up laptops and desktops, setting IPT phones troubleshooting and resolving computer related issues).Service Desk Analyst (Issues that occurred would logged into the Heat Logacall system, Identifying the issue and attempting to resolve issues, specific business IT issues assignments would be created, for specialized technical support and resolution made to fix the problem) Show less

Desktop supportService desk Analyst

Fancourt Office Park Cnr Northumberland & Felstead Road North Riding

We develop long term relationships with our clients. We aim to reduce their need for ad hoc I.T support and ensure the maximize their up-time with high quality I.T maintenance. We can tailor a package of I.T maintenance to suit your individual needs that offers many benefits - from priority response to secure data backups and much more. We're determined to make your I.T solutions as consistent and reliable as possible - as countering the all too lack of professionalism in the I.T support… Show more We develop long term relationships with our clients. We aim to reduce their need for ad hoc I.T support and ensure the maximize their up-time with high quality I.T maintenance. We can tailor a package of I.T maintenance to suit your individual needs that offers many benefits - from priority response to secure data backups and much more. We're determined to make your I.T solutions as consistent and reliable as possible - as countering the all too lack of professionalism in the I.T support industry. Your Problems aren't any inconvenience to us, we won't brush you off with scripted replies - we take I.T support for you and your business very seriously. We identify each problem before finding a comprehensive solution. Show less

Diploma In Networking Management, Varsity College

Education record