Kimberly Taylor Email & Phone Number

Austell, Ga, Us

Austell, Ga, Us

Atlanta, Georgia, United States

My role as a client services representative is to Streamline communication between dealership partners, dealer reps, and Client Success Management team, leading to a total of 50 dealerships set up a day. Review and analyze 7 dealer agreements a day to ensure documents are correct and update dealership information in Aimbridge (AE). Record and track all dealer and lender interactions using Microsoft Customer Relationship Management (CRM) System. Initiate a daily review process of the CRM queue that involved prioritizing and assigning tickets to teams. Resolve 50+ client issues per week through in-depth troubleshooting and providing tailored solutionsReview and process new dealership partner documents. Provide timely client support related to resetting passwords, creating new user profiles, and updating relevant account information. Log all dealer and lender interactions using Microsoft Customer Relationship Management (CRM) System. Ensure that the assigned CRM queue does not contain old and unresolved items. Submit mapping requests to DealerTrack and Route one.

As a Loan Processor I, I verified the accuracy of auto loan packages received for funding in the designated period. Make consistent and sound decisions involving the verification of documents. Communicated with fellow processors and underwriters to ensure consistency on compliance documents. Answered inbound calls to answer questions that dealers and lenders have.

Taylor Admin Services LLC provides customer and client focused mobile notarial services for businesses, organizations and individuals, by a trained, commissioned Georgia Notary Public. We are available to travel throughout the state of Georgia to meet customer and client needs. Taylor Admin Services is also available to serve as an independent contractor to conduct on-site inspections, business verifications and documentation processing. We support our customers and clients with flexible appointment scheduling, by participating in regular training and maintaining the latest industry software, technology and best practices in order to efficiently complete assignments.

As an online proctor, I checked in and verified the online students, delivered and collected the online exam, and assisted in the event that there are technical difficulties during the exam.

Assisted with maintaining copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes. Performed clerical duties such as, filing, photocopying, and collating. Collected timekeeping information and issue pay and pay-related information to employees. Managed sales, expenses, and transactions using QuickBooks.

Greater Atlanta Area

With 10+ years of experience as a Child Care Provider, I have developed expertise in supervising and providing general care for children ranging from ages 2-13 for various families.

Mableton

My role as a Regular Educator Paraprofessional granted me the responsibility of assisting with the supervision of students and student assessment including, grading work, collecting data on student progress, and routine record keeping. I supported the lead teacher with preparation of materials for class instruction and ensured that students developed comprehension of lessons and completed all assignments.

Mableton, Georgia

As a Program Assistant, I instructed and supervised daily planning activities for elementary students in the after-school program. To motivate and instill enthusiasm for learning in approximately 40 students, I provided individualized teaching to best serve each students' specific learning needs. Additionally, I maintained accurate records and followed daily time schedule under the direction of the After School Program Director, while sustaining daily communication with parents on students’ behavior and performance.

United States

As a receptionist I was the front-line of communication between visitors of the facility, staff and residents. I welcomed and directed visitors while issuing visitor badges to appropriate vendors and guests and maintained a detailed visitor log for facility security. Additionally, I collected monies from occupants and provided necessary information to accounting for billing purposes, retrieved and forwarded messages from voicemail mailboxes to appropriate personnel and delivered messages or transferred calls to voice mail when appropriate personnel were unavailable. I also was tasked with the handling of personnel and resident information where I had to manage and maintain the privacy of confidential, sensitive files.

Powder Springs, Ga

My experience as a receptionist equipped me with the ability to perform various administrative tasks. I answered incoming telephone calls and forwarded calls to appropriate personnel or department as necessary, I answered general questions about the community and referred callers’ specific questions to appropriate staff, and I maintained copy and fax machines, assisted users, sent faxes, and retrieved and routed incoming faxes. Furthermore, I assisted the accounting department by collecting rent checks from residents and family, while providing pertinent information to bookkeeping for billing.

Bachelor Of Science - Bs, Criminal Justice And Corrections

Activities and Societies: National Society of Leadership and Success

Associate Of Arts - Aa, Early Childhood Education And Teaching

Associate Of Science - As, Criminal Justice And Corrections