Kimberly Kim Email & Phone Number

Duluth, Georgia, United States

Lawrencville Georgia

Greater Atlanta Area

Technical/Team Lead -Coordinated and managed work-flow for multiple customer focus teams as well as interfaced with customers and vendors for new product development. * Directed work flow for up to nine people resulting in delivery of quality products to multiple customers.* Conducted individual and group training & mentoring to build confidence & technical skills of US & International teams with increased employee retention. * Planned and implemented roll-out of new technology with leadership team resulting in increased productivity & client satisfaction.* Interviewed & participated in hiring new employees, coordinated employee orientation & provided feedback for performance appraisals for team.* Authored test plans, test cases, test matrices for new product development.

Claims expert in property damage and bodily injury claims management.* Conducted detailed medical review of first and third party auto injury claims for legal staff and adjuster resulting in appropriate & timely settlement of claims.* Led numerous staff development training programs & seminars. Conducted educational programs on broad range of topics including ICD-9, DRG & CPT codes & process, MVA related injury & expected treatment & outcomes.* Prepared files for litigation and participated in arbitration & mediation resulting in claim settlement savings. * Successfully negotiated medical bill disputes with providers .

Syracuse, New York Area

ICU RN in Level 1 Trauma Center. Delivered compassionate care to critically ill adult patients & their families in the areas of trauma, medical-surgical crisis, organ transplant, ESRD/peritoneal dialysis.* Managed all phases of care for critically ill adults. Held additional responsibilities as prn charge nurse on night shift overseeing patient care, staff assignments, emergency response & management of family crisis.* Resolved patient problems & needs by utilizing multidisciplinary team strategies.* Assured quality of care by adhering to therapeutic standards; measured health outcomes against patient care goals & standards; made or recommended adjustments to care as needed; followed hospital & nursing philosophies & standards of care set by the State Board of Nursing, Nurse Practice Act & other governing agencies.* Maintained a cooperative relationship among health care teams by communicating information;responding to requests; building rapport & participating in team problem solving methods.* Assisted with orientation of new employees as requested by nurse manager.