Kimberly Ingram Email & Phone Number

St Charles, Illinois, United States

Reconciling bank statement, invoicing, posting checks and credit cards and general ledger entries in Syspro database. Maintain Excel spreadsheets. Filing/maintaining files for Accounts Payable Suppliers and Accounts Receivable Customers. Payroll submission and maintenance.

Aurora, Illinois, United States

Supported clients in a web-based Quality Management software used by companies to comply with ISO and FDA quality standards. Collaborated with team members to resolve/fix issues and followed up with the clients as to the outcome.

Illinois, United States

Contractor with KO Business Solutions for Perdoceo Education Corporation/CTU. Assist students with their financial aid documents via inbound, outbound, IM and email communication to finalize their packaging status for funding for school. Explain what financial aid is and the timeframe from start to finish. Clear any flags/codes to continue with process. Team oriented with goals and individual goals to maintain.

Greater Chicago Area

Supported merchants, partners, independent software vendors, and co-workers with accounts, POS/terminals, gateways, updates, and reconciliations in a call center environment. Maintained database of more than 5K merchants’ information. Submitted requests for updates and changes for retail, commercial, and e-commerce accounts.• Increased efficiency of new processes by playing role in writing manuals and creating instructions for new tasks.• Collaborated with Processing, Risk, and Underwriting departments as well as sales team and managers for resolutions.• Researched and worked with balancing and reconciling batches and deposits. • Performed data export and import of secured stored information.

1200 E Warrenville Naperville, Il:

Worked with mortgage loan general ledger aging/outstanding items. Answered incoming calls regarding payments and line items in ledgers. Updated accounts to reflect changes.• Commended for clearing more than 10K transactions in less than four months.• Successfully completed Sarbanes-Oxley course and increased knowledge of SOX requirements.• Participated in month end close, including preparation of journal entries.

Wheaton

Reviewed loan booking documents and entered information for consumer and mortgage clients into loan system, prepared and submitted wire transfers, merged mail, and updated accounts to reflect changes.• Prepared loan subordinations by reviewing and completing paperwork and providing documents to management for review and approval.• Utilized programs, including Alltel-Host/FIS-MLS/Exceptions-Trips.

Performed banking services for external customers. Conducted research and answered incoming calls regarding merchant business account inquiries. Maintained reports, backup fiche, and CD-ROMs. Updated accounts to reflect changes.• Prepared and maintained daily and monthly general ledgers for day-to-day bookkeeping.• Collaborated with VP and supervisor on budgeting.• Participated in month end close, including preparation of journal entries.• Trained and supported sales representatives in document preparation for new merchant accounts.• Led significant improvements in junior representatives’ productivity through coaching and training.• Created reports and spreadsheets with database programs.• Processed daily bookkeeping, including account reconciliations and accounting transactions.

Lincolnshire, Illinois, United States

Played role in implementing day-to-day operations of the bookkeeping department. Answered incoming calls and resolved issues.• Executed daily operations of encoding check deposits via proof machine.• Entered data in the FiServ system.• Scrubbed and edited new account lists daily.