Kim Nelson Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Leads the annual benefits renewal process and the implementation of new plans, vendor changes, and carrier feed updates in Bounteous' benefits portal/payroll software.
• Troubleshoots technical issues related to vendor portals and carrier feeds.
• Provides service and support to a rapidly growing number of constituents, including walking employees through qualifying events and escalated claims issues.
• Organizes and implements educational webinars including annual benefits review and company lunch & learns.
• Reviews, edits, processes, and implements company policies.

Chicago

• Acted as primary payroll administration contact for U.S.-based employees, including reporting of hourly pay for contractors, applying for state tax IDs, and overseeing tax and workers comp payment processes.
• Faciliated review and approval process of expense reimbursements.
• Served as the liaison to the Talent & Culture team to implement benefits changes into payroll, including setup and implementation of the annual Open Enrollment period and processing midyear change.
• Integrated acquisitions into Bounteous' payroll and benefits platforms.
• Acted as primary contact for Bounteous' 401K plan, handled reporting and routine auditing, provided customer service for Bounteous employees, and troubleshot plan issues.

Chicago, Illinois, United States

• Oversaw all facets of facility operations for two locations, including purchasing, security, maintenance, supply inventory, and events.
• Provided administrative support to company founders and executives.
• Oversaw budgets for catering and supplies.
• Provided on-site support for IT and HR departments by assisting with new hire onboarding and setting up equipment.

Chicago, Illinois, United States

• Has written pieces for online and print media outlets including Chicago Magazine, Roadtrippers, InStyle, The Billfold, and Role Reboot.

Chicago, IL

• Reported directly to CEO on all matters including Marketing, Customer Service, and Team Support.
• Contributed to the company blog and manages the editorial calendar.
• Formatted and edited monthly newsletter, blog, and e-blasts, as well as social media accounts via Hootsuite.
• Performed multi-faceted general office support including responding and following up on new client inquiries, renewing packages, confirming services, pulling Google Analytics reports, and setting up meetings.
• Maintained accuracy of client records.

Chicago, IL

• Handled all workplace management for the Chicago office by overseeing vendor management (catering program, snack program, janitorial, first aid, plants, appliances), maintenance, and improvements to the work space.
• Created PO setup and invoice management while balancing the workplace budget.
• Coordinated all onsite events in aspects of catering, security, setup, and visitor registration.
• Acted as the onsite contact for all HR and security issues.

Chicago, IL

• Maintained and updated the webpages for the Forum on Air & Space Law, Forum on Affordable Housing, Forum on Communications Law, Forum on the Construction Industry, Forum on Entertainment & Sports, and Forum on.
• Responsible for supporting the entities' activities using ABA technology medium, including web forums, email discussion groups, electronic marketing tools, and mobile apps.
• Created, updated, and maintained content on meeting attendee webpages.
• Built, distributed, and analyzed surveys and meeting evaluations.
• Responsible for email blasts, email brochures, e-newsletters, and other marketing fliers, maintaining a calendar for the six Forums for tracking and success/failure reports.
• Provided support for for all Forum social media sites.

Greater Chicago Area

• Provided administrative and meeting planning support to the Forum on Affordable Housing, Forum on Air & Space Law, and Forum on Franchising, including on-site assistance for 4 conferences per year for 100-750 attendees.
• Assisted in all aspects of on-site meeting activity including reviewing of banquet event orders, coordinating speakers, and acting as point person for hotel staff.
• Served as the preliminary telephone and email contact for members.
• Managed the registration process for Continuing Legal Education meetings and teleconferences.
• Updated Forum email discussion group rosters, leadership databases, and filing systems/historical records.
• Assisted with various projects including membership directories, regional programs, and meeting brochures.

Greater Chicago Area

• Was responsible for overseeing all media content for the Windy City Rollers, a Chicago-based sports organization, including but not limited to the website, press releases, email blasts, social media, and communications.
• Wrote full game recaps for seasons 2005-2008 which were published on the league's official website and included in email blasts to a mailing list of more than 5,000 subscribers.
• Copy-edited and fact-checked all game recaps for the Windy City Rollers website and DerbyNewsNetwork.com.
• Oversaw the media lists for all home bouts at the UIC Pavilion.
• Sought out new ways to promote the league and expand coverage in the local and national press.
• Maintained a regular schedule for new website content, press releases, and promotional email blasts.

Niles, IL

• Assisted a high-continuity concept team in all aspects of idea generating, obtaining licensing rights, and creating literature for new and backend issues.
• Created titles for ongoing series products.
• Supported new concept brainstorming sessions and researched various sources in order to support proposed product concepts.
• Wrote kit notes for all new and backend issues and created series titles.
• Managed team's monthly budgeted expenses and prepared financial reports for senior management.
• Reviewed quality control samples and acted as a direct liaison with production in Asia.

Greater Chicago Area

• Directly reported to and worked with the President of Networks to help implement and control the areas of administration, bookkeeping management, and operations.
• Performed ad placement of all spots to be aired on affiliate radio stations.
• Responsible for the accurate implementation of procedures and practices in the areas of accounts payable, accounts receivable, data entry of time and expenses, collections, and invoicing.
• Responsible for the organization of the front desk reception area including telephone coverage, sending and receiving packages, ordering of office supplies, making travel arrangements for staff, and other.

Greater Chicago Area

• Performed preliminary job interviews over the phone for clients including Fortune 500 companies in a call center environment.
• Evaluated job candidates and recorded data in PeopleSoft.

Bachelor'S Degree, Theatre/Theater

Activities and Societies: theater, sketch comedy, improv, solo performance

Film/Cinema/Video Studies

Comedy Writing