Ryan King Email & Phone Number

• Oversee deployment program to ensure international nurses are well prepared and transition smoothly upon arriving in the US• Direct multiple teams that book flights, source and secure housing, meet and support nurses in the field, and provide administrative support from offshore.• Develop partnerships with client hospitals to ensure smooth handoffs as nurses transition to work.• Consult with immigration and credentialling to ensure appropriate scheduling of nurse arrivals.• Map processes and implement initiatives and strategies in partnership with project managers and senior leadership.• Report on KPIs and overall department metrics.• Cultivate partnerships with outside vendors to improve processes by cutting costs/time and providing value to stakeholders.

Cincinnati, Ohio, United States

• Increased request productivity by 77% from pre-pandemic levels with fewer team members. • Drove 64% increase in number of assignments accepted after interaction with my team during 2021.• Developed native CRM form utilized by 100+ employees leading to streamlined/standardized requests in addition to new data. Was asked to help develop similar process for two additional departments due to its success.• Impact player award winner in 2021, chosen by leadership.• Designed intranet page for department, leading to on-demand information and fewer inquiries regarding FAQs.• Consulted organizational leaders on lodging strategies for new business opportunities.• Consulted with other departments on lodging strategies for new business opportunities.• Collaborated with organizational leaders to impliment mutually beneficial initiatives impacting multiple departments.• Managed travel expenses for all domestic nurses via Concur Expense.

Cincinnati, Oh

• First point of escalation for any domestic travel arrangement issues• Conducted training for Travel & Housing coordinators and nurse recruiters • Organized housing and travel arrangements for RN’s traveling on temporary work assignments• Negotiated long term corporate rates with housing vendors• Managed travel expenses for all domestic nurses• Created a comprehensive training guide for the department • Researched best housing solutions in locations across the country, including alternative vendors, furniture solutions, etc.• Provided recommendations to nurses and their recruiters based on many factors such as budget, regional factors, and personal preferences• Performed corporate travel booking/management• Engaged in process development in a rapidly growing company

Cincinnati, Oh

• Lead a cross-functional team of Travel and Housing Specialists for for all Health Carousel brands while manager was absent on maternity leave.• Monitor travel policy compliance within the team and provide feedback on how to increase compliance without sacrificing customer service.• Negotiate hotel and apartment discounts based on volume.• Execute process improvements and deployment of best practice policies in alignment with company goals.• Monitor and report on KPIs and SLAs for the Travel and Housing Specialists (team and individual performance).• Manage travel vendor relationships and programs (agency, air, hotel, car rental, executive sedan, and other travel related services ensuring compliance to service level agreements).• Design, implement, and lead travel training (meetings, classes, and webinars) for travelers and Travel and Housing Specialists.

Cincinnati, Oh

• Organized housing and travel arrangements for RN’s traveling on temporary work assignments• Negotiated long term corporate rates with housing vendors• Managed travel expenses during course of each nurse’s assignment • Researched best housing solutions in locations across the country, including alternative vendors, furniture solutions, etc.• Provided recommendations to nurses and their recruiters based on many factors such as budget, regional factors, and personal preferences• Assisted with corporate travel booking/management• Engaged in process development in a rapidly growing company• Utilized creative problem solving to address any issues and/or concerns brought up by clients.

Cincinnati, Oh

• Responsible for recruitment of Registered Nurses for short term assignments• Developed and maintained relationships in order to fill hospital’s critical staffing needs • Created business by cold calling, networking, referrals, and utilizing marketing leads• Negotiated contractual agreements with RN’s• Provided 24/7 support for RN’s while on assignment