Kislay Singh
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Kislay Singh Email & Phone Number

Tech Lead, Escalations at Druva at Druva
Location: Pune, Maharashtra, India 9 work roles 2 schools
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Current company
Druva
Role
Tech Lead, Escalations at Druva
Location
Pune, Maharashtra, India
Company size
792 employees

Who is Kislay Singh? Overview

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Quick answer

Kislay Singh is listed as Tech Lead, Escalations at Druva at Druva, a with 792 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Kislay Singh.

Kislay Singh previously worked as Tech Lead at Druva and Senior Escalation Engineer at Druva. Kislay Singh holds Bachelor Of Technology (B.Tech.), Computer Science from Lovely Professional University.

Company email context

Email format at Druva

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Druva

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Profile bio

About Kislay Singh

Passionate, value-driven engineer with experience collaborating with cross-functional teams to plan, build, launch and manage world-class SaaS innovations.Experience in managing SAAS based products for data management in enterprises to solve backup, governance use cases via cloud platforms like AWS, Azure etc. Well versed in Agile methodologies having 10 years of experience.

Current workplace

Kislay Singh's current company

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Druva
Druva
Tech Lead, Escalations at Druva
sunnyvale, california, united states
Website
druva.com
Employees
792
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9 roles

Kislay Singh work experience

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Tech Lead

Current
Druva

Pune, Maharashtra, India

Managing customer escalations for both product lines (inSync & Phoenix) & gathering feedback from customer on areas of improvement & then passing on the feedback to the Product management team wherever applicable ensure the voice of the customer is present and considered while preparing roadmap.Analyzing Customer satisfaction level & implementing improvement initiatives. Helps PM in understanding customer needs, perform detailed technical, market research & design product use cases to drive data protection product features. Work with the UX team to develop delightful user experiences for identified product use cases.Helps Product Management team in executing beta programs with customers to get product or feature feedback.

Aug 2023 - Present

Senior Escalation Engineer

Druva

Pune, Maharashtra, India

Apr 2022 - Jul 2023

Escalation Engineer

Druva

Pune, Maharashtra, India

Apr 2021 - Mar 2022

Senior Technical Support Engineer

Druva

Pune, Maharashtra, India

Apr 2020 - Mar 2021

Technical Support Engineer

Druva

Pune, Maharashtra, India

Jul 2018 - Mar 2020

Senior Specialist

Hcl Technologies

Noida, Uttar Pradesh, India

Managing Global region account with more than 250 master servers and 30000 clients server which include File system & Database backups. Providing level 2 support for any issue in NetbackupAttending the CRT’s (Critical Response Team) and Root Cause Analysis (RCA) Meetings.Meeting the Service Level Agreement (SLA) of 98%.Ensuring all the calls/tickets are closed within SLA.Providing trainings to peers.

Jan 2017 - Jun 2018

Senior Analyst

Hcl Technologies

Noida, Uttar Pradesh, India

Jan 2015 - Jun 2016

Graduate Engineering Trainee

Hcl Technologies

Noida, Uttar Pradesh, India

Aug 2013 - Dec 2015
Team & coworkers

Colleagues at Druva

Other employees you can reach at druva.com. View company contacts for 792 employees →

KH Karen Huang Karen Huang Colleague at DruvaRedwood City, California, United States View → TB Tanushree Bobde Tanushree Bobde Colleague at DruvaPune, Maharashtra, India View → AY Akash Yadav Akash Yadav Colleague at DruvaDelhi, India View → CB Clay Bradley Clay Bradley Colleague at DruvaSeattle, Washington, United States View → AR Ashish Rathod Ashish Rathod Colleague at DruvaPune, Maharashtra, India View → AZ Amruta Zende Amruta Zende Colleague at DruvaPune, Maharashtra, India View → JS Jack Shanahan Jack Shanahan Colleague at DruvaChicago, Illinois, United States View → RA Ravi Awate Ravi Awate Colleague at DruvaPune, Maharashtra, India View → AB Asheesh Bhardwaj Asheesh Bhardwaj Colleague at DruvaIndia View → TA Tejas Adhav Tejas Adhav Colleague at DruvaPune, Maharashtra, India View →
2 education records

Kislay Singh education

High School, High School/Secondary Diplomas And Certificates

Sunbeam Academy
FAQ

Frequently asked questions about Kislay Singh

Quick answers generated from the profile data available on this page.

What company does Kislay Singh work for?

Kislay Singh works for Druva.

What is Kislay Singh's role at Druva?

Kislay Singh is listed as Tech Lead, Escalations at Druva at Druva.

Where is Kislay Singh based?

Kislay Singh is based in Pune, Maharashtra, India while working with Druva.

What companies has Kislay Singh worked for?

Kislay Singh has worked for Druva and Hcl Technologies.

Who are Kislay Singh's colleagues at Druva?

Kislay Singh's colleagues at Druva include Karen Huang, Tanushree Bobde, Akash Yadav, Clay Bradley, and Ashish Rathod.

How can I contact Kislay Singh?

You can use AeroLeads to view verified contact signals for Kislay Singh at Druva, including work email, phone, and LinkedIn data when available.

What schools did Kislay Singh attend?

Kislay Singh holds Bachelor Of Technology (B.Tech.), Computer Science from Lovely Professional University.

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