User Interface & User Experience Manager
CurrentI am responsible for leading the UI and User Experience initiatives, collaborating closely with Project leads and Developers to establish a consistent community experience. In developing wireframes, I take into account Salesforce's limitations and components, as well as our brand aesthetics and standard color combinations. I also consider color psychology, Gestalt principles, and the "Ontario Design Guideline" to ensure that the design is visually appealing, user-friendly, and aligns with accessibility guidelines. I analyze user experience and journey, and document specifications using Jira for developers and testers. Additionally, I conduct research on user personas for all projects, utilizing card-sorting methods and other UX techniques in team calls. This approach ensures that our design decisions are driven by user needs and preferences. Jira & Dev Ops facilitate seamless communication with stakeholders and developers. I also conduct manual UX testing on Mac and Windows OS with recommended browsers, while assessing screen reader and keyboard functionality using built-in tools. Furthermore, I design informative icons with thin outlines and limited colors to meet AODA/accessibility guidelines.