Kimberly Bush, M.A. Email and Phone Number

Coordinated non-medical care of seriously wounded, ill, and injured Sailors, Coast Guardsmen, by providing resources and support. Provided individually tailored assistance designed to optimize the success of wounded warriors' recovery, rehabilitation, and reintegration activities. Led the collaborative efforts with federal, state, and local organizations to ease wounded warriors back into their communities. Educated and assisted with applications of benefits.● Singlehandedly increased the… Show more Coordinated non-medical care of seriously wounded, ill, and injured Sailors, Coast Guardsmen, by providing resources and support. Provided individually tailored assistance designed to optimize the success of wounded warriors' recovery, rehabilitation, and reintegration activities. Led the collaborative efforts with federal, state, and local organizations to ease wounded warriors back into their communities. Educated and assisted with applications of benefits.● Singlehandedly increased the Northern Region caseload by 20%.● Collaborated with the multi-disciplinary team on the medical and administrative needs of assigned 100% servicemembers.● Managed the multi-treatment phases of assigned service members to medical and non-medical care services, including rehabilitation, education, employment-related programs, and disability benefits.● Identified gaps in non-medical services and intervened to coordinate resources, expedite outcomes, and assist with enhanced delivery of non-medical services. Show less

Leveraged expertise in federal benefits and related programs, including disability and death compensation programs, education, and VA Health Care. Analyzed, developed, and requested required evidence for claims. Conducted telephonic interviews with veterans, representatives, and advocates to obtain pertinent information utilized to tailor VA Benefits consultation with the intention of educating the veterans or dependents on application process/applicable benefits. Finalized determinations as to… Show more Leveraged expertise in federal benefits and related programs, including disability and death compensation programs, education, and VA Health Care. Analyzed, developed, and requested required evidence for claims. Conducted telephonic interviews with veterans, representatives, and advocates to obtain pertinent information utilized to tailor VA Benefits consultation with the intention of educating the veterans or dependents on application process/applicable benefits. Finalized determinations as to the eligibilities of benefits sought including adequacy of military service, and medical evidence.● Consistently processed claims with low to no error rating.● Adjudicated numerous claims accumulating awards to exceed $10K. Show less

Directed personnel recruitment, selection, training, compensation and benefits and personnel information systems. Conducted exit interviews, counseled, and processed terminations. Provided HR related guidance during weekly managerial collaboration on matters pertaining to personnel performance and productivity. Engaged with mid and upper-level management to prioritize talent needs and define strategies. Supported department with employee relations and engagement, strategic workforce planning… Show more Directed personnel recruitment, selection, training, compensation and benefits and personnel information systems. Conducted exit interviews, counseled, and processed terminations. Provided HR related guidance during weekly managerial collaboration on matters pertaining to personnel performance and productivity. Engaged with mid and upper-level management to prioritize talent needs and define strategies. Supported department with employee relations and engagement, strategic workforce planning, policy setting, training and development, succession planning, and mentoring/coaching. Developed and maintained tracking systems for employees through collaboration with functional departments and management. Facilitated reconciliation of compensation issues, medical accommodations, performance reviews/appraisals, and incentive compensation programs.● Lead investigator for conflict resolution within assigned departments Show less

Provided leadership and guidance to a department consisting of 20 Recovery Care Coordinators (RCCs) located throughout the Southwest region of California on the performance of daily operations of assignments. Managed the assignment of RCCs to wounded, ill, and injured service members through all phases of patient recovery. Directed weekly strategic planning evolutions. Collaborated with external agencies to meet the needs of recovering service members. Advocate of recovering service… Show more Provided leadership and guidance to a department consisting of 20 Recovery Care Coordinators (RCCs) located throughout the Southwest region of California on the performance of daily operations of assignments. Managed the assignment of RCCs to wounded, ill, and injured service members through all phases of patient recovery. Directed weekly strategic planning evolutions. Collaborated with external agencies to meet the needs of recovering service members. Advocate of recovering service members in the areas of legal, administration, housing, and domestic and foreign logistical requirements. Communicated and interacted with internal and external agencies to provide employment opportunities for service members and their family members. Documented the daily interaction and accomplishments of short, medium, and long-term goals set by the collaborative efforts of service members and RCC staff. with senior management to coordinate logistics and administrative necessities for department. Show less

Served as senior advisor to executive level management regarding all human resources related issues within the organization pertaining to: intake and exit interviews, employee conflict, legal matters, promotional opportunities, and adherence to organizational policies. Co-managed budget for an organization consisting of 2, 0000 diverse population of military: Enlisted, Officers and civilians. Advised functional departments on the implementation of lean process improvements. Advisor on… Show more Served as senior advisor to executive level management regarding all human resources related issues within the organization pertaining to: intake and exit interviews, employee conflict, legal matters, promotional opportunities, and adherence to organizational policies. Co-managed budget for an organization consisting of 2, 0000 diverse population of military: Enlisted, Officers and civilians. Advised functional departments on the implementation of lean process improvements. Advisor on matters pertaining to Equal Employment Opportunity (EEO), Sexual Harassment, Labor Relations, and Compensation. Provided technical expertise on the education, readiness, safety, discipline, welfare, recognition, and professional development of all staff members within the regiment. Show less