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John Agapin is listed as Customer Success Manager at FieldPulse, a company with 28 employees, based in Silay City, Western Visayas, Philippines. AeroLeads shows a work email signal at upwork.com and a matched LinkedIn profile for John Agapin.
John Agapin previously worked as Mediation Specialist at Upwork and Talent Sourcer at Upwork. John Agapin holds Bachelor’S Degree, Nursing Science from University Of Saint La Salle.
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AeroLeads found 1 current-domain work email signal for John Agapin. Compare company email patterns before reaching out.
Dedicated customer service representative/manager with 9 years of experience seeking to increase the number of satisfied and repeat customers and decrease the number of complains through proven skills of problem solving, root cause analysis, customer support, coaching and mentoring.
Listed skills include Customer Service, Team Leadership, Customer Satisfaction, Management, and 4 others.
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A career timeline built from the work history available for this profile.
Collingwood, Victoria, Australia
To ensure that customers achieve their desired outcomes using a company's products or services. Guide onboarding, provide training, address concerns, and maintain strong relationships. My goal is to enhance customer satisfaction, drive retention, and foster long-term, mutually beneficial relationships.
United States
- Work with Client and Freelancers to prevent and resolve problems and maintain relationships in the work environment.- Conduct analysis of and recommend solutions to specific individual problems or cases- Provide accurate information to parties in dispute to ensure they are aware of all applicable complaint procedures- Help Freelancer and Client come to a.
Mountain View, California
- Evaluate job post and provide tips for an effective job posting- Search and invite freelancer that is fit to client’s job post- Identify and report scam jobs- Sending invitation template
Lake Forest, California
- Assist customer via phone chat and email regarding technical issues with their phone - Create ticket for escalation if issues are not resolved by first level Tech team- Answers Customer’s enquiry regarding the product we offer- Investigate, diagnose and troubleshoot- Remotes customers computer to check firewall settings that blocks VOIP services
722 Metropolis Tower, Mandalagan, Bacolod City
- Process sale orders that reach the company by telephone, letter, e-mail or website.- Process orders generated by sales representatives or telesales staff- Handle amendments and post-sale request- Contact customers to resolve any queries or obtain any information that are missing- Create weekly and monthly report related to sales- Handling client.
Circumferential Road Corner Burgos Extension Bacolod City, Philippines
- Help employees address and resolve a wide variety of concerns and complaints.- Address performance problems through corrective action and dismissal.- Developing staff mentoring, and providing career coaching; motivating staff, individually and as a group; understanding and supporting diversity; and establishing an effective team.- Setting goals and.
Other employees you can reach at fieldpulse.com. View company contacts for 28 employees →
Tyler Markle
Colleague at Fieldpulse
Dallas, Texas, United States, United States
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RD
Roman Dubina
Colleague at Fieldpulse
Poltava, Poltava, Ukraine, Ukraine
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RG
René Gabriel Galindo López
Colleague at Fieldpulse
Puebla, Puebla, Mexico, Mexico
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JL
Jonathan Luce
Colleague at Fieldpulse
Dallas, Texas, United States, United States
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AJ
Andrew Jones
Colleague at Fieldpulse
Plano, Texas, United States, United States
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MS
Madeline Scribner
Colleague at Fieldpulse
Dallas, Texas, United States, United States
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HS
Hannah Simmons
Colleague at Fieldpulse
Dallas, Texas, United States, United States
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BD
Bethany Dor
Colleague at Fieldpulse
Dallas, Texas, United States, United States
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IM
Ian Michael Hechanova
Colleague at Fieldpulse
Bacolod, Western Visayas, Philippines, Philippines
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AS
Alexey Stolyarenko
Colleague at Fieldpulse
Germany, Germany
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Quick answers generated from the profile data available on this page.
John Agapin works for FieldPulse.
John Agapin is listed as Customer Success Manager at FieldPulse.
AeroLeads has found 1 work email signal at @upwork.com for John Agapin at FieldPulse.
John Agapin is based in Silay City, Western Visayas, Philippines while working with FieldPulse.
John Agapin has worked for Fieldpulse, Upwork, Therapy24X7 Llc, Voipo.Com, and Alliance Call Centre.
John Agapin's colleagues at FieldPulse include Tyler Markle, Roman Dubina, René Gabriel Galindo López, Jonathan Luce, and Andrew Jones.
You can use AeroLeads to view verified contact signals for John Agapin at FieldPulse, including work email, phone, and LinkedIn data when available.
John Agapin holds Bachelor’S Degree, Nursing Science from University Of Saint La Salle.
John Agapin is listed with skills including Customer Service, Team Leadership, Customer Satisfaction, Management, Coaching, Technical Recruiting, Technical Support, and Administrative Assistance.
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