Kyle Martinez Email & Phone Number

California, United States

San Diego, Ca, Us

San Mateo, California, United States

Alviso. Ca

- Provided remote end-user support to 600+ employees to maintain the everyday tasks of doctors, nurses, and medical assistants- Installed operating systems, antivirus, VPNs, network printers, network drives, and other needed software to provide optimal performance for the user's everyday work- Assisted on the transition of Electronic Health Record Systems from NextGen to EPIC

- Collaborated with fellow leadership mentors to organize an 8-week leadership process cultivating professional and personal growth to 37 potential members- Conducted interviews and professional development events to strengthen their business soft skills- Coordinated and hosted comradeship related workshops to educate potential members of the fraternity’s values

San Diego, California, United States

- Created bonding events to help foster a relationship between the current members and Alumni- Organized weekly presentations and one social mixer for an organization of 100+ members, to encourage new and ongoing Alumni involvement- Facilitated communication between current members and Alumni to develop relationships between academics and industry professionals

San Diego, California, United States

- Maintained and closed payroll by overseeing and monitoring hour usage- Administered hours to employees of 20 individuals based on the sales of the store- A daily routine of Opening/Closing of registers, monitoring petty cash amounts of $1000, completing nightly deposits of $10k, running change orders, and handling bank account inquiries- Resolved customer questions and complaints to provide exceptional customer service while complying with company standards and policies- Trained new team members on the POS system, customer service strategies, and on sales goals

- Experience in cash handling to ensure accuracy in monetary amounts for every transaction- Developed customer loyalty through completing transactions, locating items, and advocating enrollment in the rewards credit card program to maximize consumer shopping experience

Business Administration Information Systems, Junior

Activities and Societies: Alpha Kappa Psi - Mu Sigma

Business Administration