Kevin White Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

Provide Taxa consumers with access to our products by establishing and maintaining a network of aligned dealer partners and strategic partnerships-Utilize market data and state's registration records to prospect and sign potential dealer partners in key and untapped BTAs-Analyze SSI Data to understand a market's potential for opening order revenue, ability.

Houston, Texas, United States

-served as resident Taxa product expert-provided detailed technical and use case data to prospective buyers in effort to get them to commit to buying a habitat-held scheduled calls and maintained regular email communication with prospective buyers-answered inbound chat questions and requests from our website-managed the Dealer deposit process by updating.

Houston, Texas

Houston, Texas

-Developed and maintained relationships with distributors, vendors, and owners-Implemented processes within the CRM to create service level agreements for all inbound phone calls, emails, online form submissions, parts orders, warranty requests, and technical questions-Utilized CRM to set up reporting processes and provided metrics to identify business.

Houston, Texas

-Developed and maintained excellent client relationships-Exceeded client service level agreements with CRM tickets generated from all inbound requests-Advised/educated clients within procedural guidelines to ensure a complete solution to their technical or service questions-Created custom reports and wrote database update scripts for clients using.

Chantilly, VA (Based In Houston, TX)

-Responsible for test case creation and execution against all products in the Ticketmaster Advanced Products suite and services -Collaborated with product teams and software development engineers with regard to technical implementation and product improvement-Strong knowledge of QA methodology and tools such as DevOps, Agile, Scrum, Kanban, Level 1-4 test.

Houston, Texas Area

-Responsible for daily product and software support -Communicated product updates, new features and functionality to clients-Provided clients with training of new features and functionality-Served as a consultant to clients to evaluate needs and long-term business goals-Prioritized and effectively communicated project escalation-Facilitated product.

Houston, Texas Area

-Created and executed the sales, service plan, and strategic communications program (2,500 Club Seat and Suite accounts)-Coordinated pricing, packaging and administering all single game suite and club seat products-Supervised the operation and administration (including staff and budget) of the stadium Club areas at all Texans home games-Assisted with.

Houston, Texas Area

-Served as the direct contact with season ticket holders-Managed and maintained season ticket accounts -Managed customer service issues and game day ticket takers -Developed service plans, strategies, goals, and team building approaches for the Ticket Office staff

Ba Liberal Arts-Mass Communication, Advertising And Marketing

Activities and Societies: Worked for the school paper selling display ads, and also worked as a student worker in the Public Relations.

General Studies

Activities and Societies: Attended school on a scholarship to play on the drum line in the university's marching band.