Kristen Baker Email and Phone Number
pittsburgh, pennsylvania, united states
Kristen Baker's Location
Pittsburgh, Pennsylvania, United States, United States
Kristen Baker's Contact Details
Kristen Baker work email
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Kristen Baker personal email
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About Kristen Baker
Kristen Baker is a Vice President, Operations at HM Insurance Group at HM Insurance Group. She possess expertise in insurance, process improvement, accounting, leadership, analysis and 21 more skills.
Kristen Baker Work Experience Details
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Vice President OperationsHm Insurance Group Mar 2021 - Present -
Director, Claims Administration At Hm Insurance GroupHm Insurance Group Aug 2019 - Mar 2021Reorganize claims department to remain competitive within an ever evolving industry as well as promote efforts to create and sustain a high performance cultureDevelop procedures and processes to ensure proper handling of aggregate and specific stop loss claims within corporate turn-around time goals and corporate financial and technical quality goalsOversee the reimbursement of monthly specific stop loss claims of approximately $42 million in accordance with the underlying plan provisions and stop loss policy provisionsOversee the procedures and processes for the evaluation of potential claim notices including case management oversightResponsible for the development of quality assurance programs for all functions within the stop loss claims, case management and cost containment areas to effectively identify error trends and training needs Establish and build relationships with HM’s Blue Partners and national TPAs while discussing claim trends and cost containment strategiesServe as an integral team member on various strategic corporate initiatives on either a planned or ad hoc basis Develop and manage project plans that include key benchmarks for successful deploymentsConsistently identify, address and execute process improvement opportunities for both system and business projects to ensure maximum productivity Provide analysis and or recommendations in resolving or enhancing workflows and processes to ensure that corporate goals are met
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Director, Billing And Producer Administration At Hm Insurance GroupHm Insurance Group Jan 2017 - Aug 2019Provide oversight to the account installation processing of new and renewal business for the Stop Loss and Davis Vision lines of business Oversee the invoicing, premium receipt and premium collection responsibilities for the Stop Loss and Davis Vision lines of businessProvide oversight for the completion of state appointments, renewals, termination and related state-required functions for producers and HM internal sales teamAnalyze reports for producers and the HM internal sales team including producer override paymentsMaintain master producer contract forms, coordinate amendments and re-distribution of contracts and work with the legal and compliance departments on complex contractual issues and special language requestsOversee the transition of commission responsibilities from the Hartford office to the Pittsburgh office
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Director, Billing, Account Installation And Administrative ServicesHm Insurance Group Feb 2011 - Dec 2016In addition to the responsibilities mentioned above related to billing and account installation:Provide oversight to the account installation processing of new and renewal business for the Workers Compensation and Voluntary Worksite lines of business Oversee the invoicing, premium receipt and premium collection responsibilities for all lines of business which include both group and individually billed productsProvide oversight to the HM mailroom, call distribution unit and Workers Compensation claim intake areas which provide timely, accurate and efficient work distribution and customer serviceBusiness sponsor for the billing system rewrite and enhancement project and the commission system replacement project which evolved over several years
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Manager, Billing And Cash ManagementHm Insurance Group Sep 2005 - Apr 2011Manage the invoicing, premium receipt and premium collection responsibilities for Stop Loss, Workers Compensation, Voluntary Worksite, TPA Services and Davis Vision lines of business which include both group and individually billed productsOversee the recording of premium receipts and accounts receivable to the general ledger and assist and resolve any exception issuesManage all cash activities which include the distribution of checks, monitoring of daily cash balances, recording to the general ledger and preparation of bank reconciliationsMaintain relationships with all financial institutions utilized by the organizationOversee the filing of unclaimed property returns for all 50 states which requires an astute understanding of the various timeline and reporting requirements unique to each stateResponsible for the management, supervision and professional development of direct and indirect team members consisting of both exempt and non exempt levels Assist in various business ventures and partnerships as they relate to billing and cash managementServe as an integral team member on various strategic corporate initiatives on either a planned or ad hoc basisUsed as a subject matter and business process expert on a number of high profile corporate and business projectsProvide analysis and or recommendations in resolving or enhancing workflows and processes to ensure that corporate goals are metIdentify and execute process improvements for both system and business projects within the divisionDevelop and manage project plans that include key benchmarks for successful deploymentsConduct audit reviews of external partnerships to ensure compliance with billing and cash management processes
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Manager, Cash ManagementHm Insurance Group May 2000 - Sep 2005In addition to the responsibilities mentioned above related to cash management functions:Responsible for the recording of investment activity to the general ledger; Responsible for the preparation of Schedule D's for STAT reportingAssisted with the development of investment strategy with the Chief Financial Officer and investment managersProvided alerts to senior management that enabled the movement of funds to gain a better return on investmentsResponsible for activities related to the recording of purchases and retirements of fixed assetsResponsible for customer year-end tax reporting in accordance with IRS Publication 15AIdentified and executed efficiencies to ensure corporate month-end reporting deadlines were met
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Senior AssociatePricewaterhousecoopers, Llp Sep 1995 - May 2000Demonstrated audit experience in various business industries including banking, insurance, healthcare, manufacturing and not-for-profitResponsible for the management, supervision and professional development of audit team membersResponsible for identifying and analyzing client internal control structures and consulting on techniques to strengthen deficienciesPrepared and analyzed corporate financial reporting packages in accordance with generally accepted accounting principlesAssisted in the preparation of filings in accordance with SEC guidelines and regulationsMaintained client relationships through extensive interaction with various levels of client personnel including top managementResearched and resolved accounting and auditing issues related to unique client situationsProvided testimony during legal disputes and maintained the utmost ethical involvement on audit engagements
Kristen Baker Skills
Insurance
Process Improvement
Accounting
Leadership
Analysis
Strategic Planning
Finance
Management
Auditing
Internal Controls
Access
Business Process Improvement
Strategy
Employee Benefits
Health Insurance
Business Process
Cash Management
Healthcare
Account Management
Brokers
Customer Service
Gaap
Business Analysis
Managed Care
Financial Reporting
Working With Brokers
Kristen Baker Education Details
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Business Administration, Accounting
Frequently Asked Questions about Kristen Baker
What company does Kristen Baker work for?
Kristen Baker works for Hm Insurance Group
What is Kristen Baker's role at the current company?
Kristen Baker's current role is Vice President, Operations at HM Insurance Group.
What is Kristen Baker's email address?
Kristen Baker's email address is kr****@****oup.com
What schools did Kristen Baker attend?
Kristen Baker attended Robert Morris University.
What skills is Kristen Baker known for?
Kristen Baker has skills like Insurance, Process Improvement, Accounting, Leadership, Analysis, Strategic Planning, Finance, Management, Auditing, Internal Controls, Access, Business Process Improvement.
Who are Kristen Baker's colleagues?
Kristen Baker's colleagues are Kathleen Barth, Faith Edesa, Debbi Walker, Paula Reese, Jennifer Goodell, Debbie Groba, Chris Foltz.
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Kristen Baker
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Kristen Baker
Human Resources Business Partner At Indiana University School Of MedicineIndianapolis, In4musc.edu, target.com, cookmedical.com, indiana.edu2 (812) 3XXXXXXX
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