Kristen Y. Email & Phone Number

- Manages and maintains complex calendars, coordinates travel, and prepares documentation for the CMO and Core leadership.- Organizes and executes cross-functional projects involving multiple departments, fostering cohesive communication and collaboration across the organization.- Leads and coordinates end-to-end management of key marketing projects.- Optimizes internal processes to streamline workflows and enhance operational efficiency within the marketing division.- Provides comprehensive administrative support to facilitate the implementation of marketing campaigns and ensure alignment with company objectives.- Serves as the primary liaison between Marketing and other departments.- Supports the onboarding process for new hires in the Marketing team, ensuring smooth integration and knowledge transfer.- Manages inventory of marketing assets, including promotional materials and technology tools, to support campaign execution.- Collaborates on company-wide projects, including DEIB initiatives, to foster a positive and inclusive workplace culture.- Demonstrates meticulous attention to detail and a proactive approach in maintaining organizational effectiveness and supporting overall company success.

I successfully led internal administrative processes, operations, facilities, projects, and resources for a rapidly growing technology company. I developed, wrote, communicated, and implemented internal policies and procedures. During Covid-19, I planned and executed 10 large-scale national virtual events with strategic partners and clients, and managed our participation in over 80 education and tech conferences. As project manager, I oversaw a successful company rebrand, office relocation initiatives, and numerous special projects. I created and produced over 20 promotional and highlight videos for marketing and sales purposes. Additionally, I provided essential human resources management, including recruitment, hiring, onboarding, training, mediation, and offboarding procedures. I was responsible for fostering employee engagement and nurturing internal culture through executing company meetings, retreats, happy hours, virtual events, and contests. Furthermore, I efficiently managed all staff travel arrangements and logistics, procurement, purchasing, office facilities, supplies, equipment, electronics, and inventory

Www.Kristenworks.Com

As a freelance nonprofit consultant, I provided strategic insight for businesses and nonprofits in designing and implementing short-term projects and goals, as well as long-term strategic plans. I collaborated with board members, administrators, clients and staff of local and international organizations to create and implement holistic strategic plans, marketing materials, or to provide insight on goals and initiatives. I facilitated the process by performing extensive research and program evaluations.

Charleston, South Carolina Area

Working for Mayor John Tecklenburg, I was responsible for managing the daily operations as well as the strategic long-term goals of the administration. This included coordinating and managing dozens of executive level meetings and special events per week, helping to prepare talking points supporting documents for the mayor, his advisors, and departmental leaders. I provided daily briefings to the mayor, managed his personal calendar and coordinated all of his public engagements and musical performances. I frequently and successfully managed critical, time-sensitive situations with an emphasis on diplomacy.I also attended and participated in special executive meetings, summits, charrettes, and events on behalf of the executive office. I acted as a resource for City of Charleston staff, council members, business organizations, nonprofit partners, other municipalities and the general public regarding a multitude of important issues and projects, focusing on policy and procedure. I also composed and prepared confidential correspondence, presentations, reports, databases and other complex documents. This involved the preparation of memorandums outlining and explaining administrative procedures and policies to supervisory workers, and monitoring compliance.I was the direct supervisor for two administrative assistants and a rotating intern position in this office, so I was also frequently involved in hiring, training and delegating tasks or projects for those staff members as appropriate.

Charleston, South Carolina Area

The duties for this position consisted of managing several critical aspects of department administration within the greater university. My primary responsibilities included acting as a resource for faculty, post-doctoral scholars, and students on administrative policies and department events. I successfully coordinated 60+ annual seminar and colloquium lectures by planning the events, managing travel and hospitality issues for visiting scientists, and hosting frequent department luncheons and receptions. I also directed human resources for 150+ employees including hiring, performance management, tenure and promotion, and faculty contract review. I additionally managed the Chair’s publication and grant submission schedules, as well as his work and travel schedules.

Ouaouizerght, Morocco

For Community and Creativity Development: Morocco Inc., a non-profit organization in rural Morocco, I co-founded the 501-(c)-3 organization performed a variety of duties from arranging and conducting international board meetings to performing administrative decision making. I assisted in developing a curriculum for basic health and critical thinking education, helped to secure a facility and supplies, and coordinated with other non-profits both in Morocco and the United States to provide needed resources for the people of Ouaouizerth. I also assisted in securing grant funding and maintained collaborations and compliance with local Moroccan government offices.

Charleston, Sc

As the summer intern for Charleston Moves Battery2Beach Route initiative, I collaborated with administration from five municipalities in the Charleston area to implement a bike route network. I coordinated all task force and committee meetings, performed extensive record keeping and file handling. I also engaged in independent research initiatives through performing an environmental impact study and sponsoring package; and acted as a representative for Battery2Beach by frequently attending public events and town hall meetings.As a development assistant for Charleston Moves, I was responsible for updating and maintaining an extensive donor database, as well as conducting regular communication and mailings with potential donors. I researched and reported critical best practices information concerning alternative transportation methods and presented it to important stakeholders to extend and strengthen the support network for the organization. I also assisted in planning and executing important donor and community awareness events, and frequently represented Charleston Moves in interacting with community members.

Charleston, South Carolina Area

Coordinated and improved processing of 2,000+ applicant and student records for the Graduate School using Cognos and Sunguard Banner. I conducted student events with an emphasis on customer service. I was also a speaker for the Graduate School at various conferences, panels, and orientation events.In the Graduate School Office I performed a number of duties that positively contributed to student experiences, as well as to the greater efficiency of the department. I was directly involved in every step of student services ranging from recruitment and applications, to registering for classes, and graduation as well as alumni relations. This included processing applicant and student forms, improving form-handling processes, and engaging in strategic directives. I also handled front desk reception activities with an emphasis on customer service, and responded to inquiries regarding application and records from students, faculty, and staff across campus. I supplemented my role by representing the Graduate School in student activities. This included engaging prospective and current students, and forming relationships with College departments and community organizations to improve student experiences. I wrote guest articles for the Graduate School blog, and presented my work at multiple conferences, panel discussions and orientations.

Augusta, Georgia Area

At the Augusta Country Club, I managed reception, provided general office duties and catered to special member requests for a private golf club of 1,500+ members. I also regularly updated databases for accounts payable, and received and processed all member dues payments. I created weekly newsletters tailored to club member audience and acted as a liaison to sponsors for special events and club marketing. Other responsibilities including managing reservations for two in-club restaurants, as well as holidays, weddings, and golf tournaments.

Augusta, Georgia Area

Conducted in-clinic interviews and counseling services with each visiting patient, and recorded responses into monthly reports, entered in lab results and maintained medical information for 2,000 patients. I also collaborated with physicians and staff to determine best treatment support methods for each individual and acted as a resource for patient inquiries concerning financial assistance, medical coverage, and transportation.

Bachelor Of Arts (B.A.), Sociology, 3.6 / 4.0

Activities and Societies: Women's Studies Student Association, Sociology Club, Social Work Club, LAMBDA Alliance

Master Of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management, 3.9 / 4.0

Activities and Societies: Graduate Student Association, Master of Public Administration Student Association