Marcia K Szarlej Email & Phone Number

The Hague, South Holland, Netherlands

Streamline operations and support efficient project management for the Core Communications team. Responsibilities include executing operations processes, tracking billable hours, and managing project codes. I provide essential project management support for communications services, external vendor relations, and handle financial processing tasks. Additionally, I manage contracts renewal, assist in fiscal year-end close, and offer biweekly timesheet guidance to the team. For administrative and executive support, I manage calendars, schedule meetings, coordinate events, and support internal communications. Thriving on seamless coordination, I contribute significantly to WRI's communication success. #ProjectCoordinator #Communications #OperationsManagement

Leiden, South Holland, Netherlands

I assisted with the review of the Top100 Good Practice Stories to ensure they met sustainability standards. My tasks included handling administrative duties, supporting ongoing projects, and collaborating with a global team. I also played a role in effective communication efforts to share important information. I was dedicated to promoting sustainability and making a positive impact through thorough reviews and teamwork.

Colorado, United States

As the manager overseeing the front desk and housekeeping departments in my previous role, I was dedicated to ensuring guest satisfaction, maintaining property aesthetics, and managing day-to-day operations. I handled budget management, inventory oversight, scheduling coordination, and invoice handling to ensure operational efficiency. My focus was on creating a welcoming environment, delivering a seamless experience for guests.

Greater Denver Area

Supported accounts with G6 Hospitality LLC and Choice Hotels Worldwide, working directly with corporate managers and franchisees across the United States to maintain client brand standards among all properties. Transitioned into the travel industry, collecting data, generating reports and offering field-based insight benchmarked against key client requirements for United Airlines Inc. Assisted US Customs Border Protection collecting customer service satisfaction data.

Greater Denver Area

Oversaw employee management, mentorship, and training to cultivate a high-performing team. I efficiently handled diverse administrative tasks, including scheduling, payroll management, ordering, and invoicing with accuracy. Collaborating seamlessly with fellow managers, I played a vital role in achieving collective organizational goals. Additionally, I took pride in enhancing customer service and ensuring guest satisfaction as integral aspects of my responsibilities. This commitment extended to maintaining the cleanliness of rooms and public spaces, consistently meeting and surpassing hotel standards.

Hotel Monaco-Denver

Took charge of the opening and closing procedures for the housekeeping department. In addition, efficiently handling lost and found items, conducting meticulous inspections of both rooms and public spaces, and adeptly managing a team of employees. My responsibilities ensured the seamless daily operation of the housekeeping department and contributed to maintaining high standards of cleanliness and guest satisfaction.

Master Of Arts - Ma, Tourism Destination Management

- Conducted field-based research in: Melbourne Australia (February 2020) with a focus on creating a possible future in context of tourism.

Bachelor Of Science - Bs, Hotel And Lodging Management

Activities and Societies: A member of the World Trade Centers Association 2011-present Completed two concentrations: Entrepreneurship.