Kushal Chavan Email & Phone Number

New York, NY, US

Plano, TX, US

New York, NY, US

• In this position, I led major strategic initiatives by leveraging leadership skills in overseeing several R&D teams. I create project proposals, budgets, and resource allocation plans, as well as product visions. I.
• Significant reduction in SaaS orders provisioning time by taking the initiative and steering the technical team to develop a provisioning platform to handle complex orders, resulting in faster revenue recognition, cost.
• Led design of a new status page service, speed up the publishing of application health events for customers, and improved major incident management processes to ensure optimized operational efficiency.
• Introduced a project to transition a monolithic application to micro-services, resulting in decreasing hosting costs, improved uptime, and smooth continuous delivery.
• Built systems with improved availability, scalability, expandability, and maintainability using a server-less architecture.

New York, NY, US

• In this position, I have monitored the team's daily operations, including requirement gathering, design, development, testing, build, deployment, hosting, and customer support. To track progress, I conducted.
• Reduced outages by constantly improving health monitoring, discovering bottlenecks, reorganizing services, reducing technological debt, and coaching staff.
• Supervised the development of new products on the cloud platform and designed foundational services for support teams.
• Established a high-performing cross-functional development team across many geographic areas, as well as designed and developed high-quality products from conception to completion.
• Led and upskilled team in adopting agile approach, improving internal procedures, test automation coverage and deployment methodologies, and automating the CI/CD pipeline to reduce new feature delivery time from months.

New York, NY, US

• During this tenure, as a full-stack development engineer, I have contributed to multiple product developments focused on CRM (Sales & Service), Workforce Management, and Marketing. Architected campaign execution engine.
• Promoted to the position of Principle Software Engineer for showcasing exceptional technical leadership skills.
• Developed and implemented an asynchronous event processing framework to deploy admin services on thousands of EC2 servers, resulting in increased security, operational efficiency, and reduction in cost.
• Successfully created a marketing product from the ground up.
• Developed REST API guidelines for the company's product portfolio to standardize provisioning and data refresh automation to improve consistency, centralized tooling, decreased redundancy, and increased operational.
• Designed and implemented job processing framework to manage load of recurring Cron type jobs to enable application teams to manage/throttle self-service automation and business-specific background jobs to optimize.