Specializing in streamlining user experiences within the data-rich realm of healthcare, I focus on optimizing pharmacy-related cloud applications. Notably, one application I designed achieved a remarkable 67% reduction in user errors and a 40% increase in labor efficiency, resulting in $3.5M annual cost avoidance.Key responsibilities include:• Designing user flows, low-fidelity wireframes, and functional prototypes• Establishing and maintaining a design system within Figma… Show more Specializing in streamlining user experiences within the data-rich realm of healthcare, I focus on optimizing pharmacy-related cloud applications. Notably, one application I designed achieved a remarkable 67% reduction in user errors and a 40% increase in labor efficiency, resulting in $3.5M annual cost avoidance.Key responsibilities include:• Designing user flows, low-fidelity wireframes, and functional prototypes• Establishing and maintaining a design system within Figma to ensure consistency and reusability• Collaborating closely with end users, capability, operations, engineering, and UX teams• Holistically address the user journey, including opportunities for system intelligence and automation• Conducting comprehensive research using diverse methods such as surveys, observation, think-out-loud sessions, scenario-based usability testing, A/B testing, affinity mapping, and eye movement analysis. Show less