Kyle Payne Email & Phone Number

Wisconsin, United States

Wisconsin, Illinois, North Dakota, Indiana

Director of Operations (Wisconsin)-Plan, direct, and coordinate the operations of district.-Formulating policies, managing daily operational activities, and planning use of materials and human resources toward maximum productivity.- Determining needs, reducing costs and analyzing areas requiring improvement by directing and coordinating financial and budget processes.- Establish and implement departmental goals, procedures and policies- Determining staffing requirements, interviewing, hiring and training new employees-Participate in sales activities, including developing a product or service mix, setting pricing and determining customer demand through data analysis-Direct store staff to ensure maximum execution of company initiatives. -Audit and develop store staff to promote operational excellence of state and corporate expectations/guidelines.-Develop and promote a team atmosphere.

Eau Claire, Wisconsin Area

Provided the leadership to ensure that all stores in your assigned territory meet all operating objectives, sales and financial goals; follow all company policies and procedures; and deliver exceptional customer service.Ensured that store employees are properly motivated and trained.Performed frequent complete operational and financial reviews of all stores in my territoryInstructed Store Managers on areas that need attention and improvement.Traveled frequently within my assigned territory to drive a profitable business.

Greater Minneapolis-St. Paul Area

Achieve company objectives for district sales and profit performance; assist center managers with developing and monitoring budgets for each center within the districtProvide leadership for each manager in the district to ensure a positive customer experienceMonitor, manage and direct supervision of center managers to include responsibility for selection, hiring, development and new hire orientation procedures; may also participate in the selection of center team members as advisor to center managers as neededEnsure Assistant Manager and Center Manager bench planning in order to achieve and maintain district operational requirementsManage payroll, productivity and staffing in district against established performance standards and objectivesEnsure compliance with Standard Operating Procedures (SOP)Ensure execution on all people related initiatives (i.e., training, compensation approvals, climate survey follow up)Ensure execution of performance management process for all managers in the district to include annual performance appraisals, rewards and recognition as well as disciplinary procedures, up to and including termination of employmentParticipate in the Complaint Review process as immediate supervisor of assigned managersEnsure the maintenance of fiscal reporting procedures within managed centers including: accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policiesEnsure execution on monthly expectations and standards, strategies and action itemsMonitor installation and removal of equipment and machinery required for efficient production operations and for monitoring inventory levels of supplies and materialsEnsure Federal/State Law safety, OFCCP and AAP requirements are established within assigned District.