Kyle Shipley Email & Phone Number

Dallas, Texas, United States

Work with clients press release and edit them to fit the needs of the client.Maintain strict content release schedule, multimedia benefits, and anticipate client needs.Facilitate upsell of various products and services that benefit the client and the company.Maintain proper paper trail of edits, notes, figures, and various other media for records and.

Mansfield, Texas, United States

Generates new and repeat business through customer service initiatives.Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.Provides information regarding availability of in.

Dallas, Texas, United States

Provide excellent customer support to various clients around the country.Work with various departments to ensure accuracy for a wide array of issues.Facilitate booking, rescheduling, canceling, taking payments, processing refunds, communicating with clinicians and clinics.Proper record keeping and management to allow others to work to their utmost.

Dallas, Texas, United States

Manage and maintain accurate and high demand call flow. Be aware of various rules and regulations passed by ERCOT, PUC, and various other state level entities. Be flexible and accommodating to different types of people with different needs. Be aware of trends, weather patterns, outages, and various other factors that impact power usage and outages.

Dallas, Texas, United States

Accurately entering the first notice of loss information, identifying those claims that require immediate adjuster or supervisor attention.Responding to status and inquiry calls from customers regarding policy and coverage information within authority Appropriately transferring calls without inconveniencing the customer. Perform data entry of electronic.

Arlington, Texas

Dallas, Texas

Helped Process and Maintain national orders from around the nation.

 Work closely with Community Team to facilitate proper functions of Community and Youth Development and act as a point person when challenges appear.  Submit weekly audits involving CACFP/Third Party forms to Program Directors pertaining to State Funding for community programs. Create and maintain various spreadsheets and tracking documents to.

Palo Alto

Maintained fourteen conference rooms, shuffling around a very tight schedule. Worked with catering and other outside facilities to hold large events sometimes encompassing over 100 guests. Maintained office cleanliness, supplied and managed four kitchens for large office. Assisted Receptionist in her duties and provided coverage where needed. Often stayed.

San Jose, California

This was a temporary position. Worked as a document specialist and maintained the various online databases for the tax departments, making sure signatures and forms were properly filled out before submitting them to the IRS.

Administrative Assistant for the University's Housing and Residence Life Department. Managed thousands of keys worth tens of thousands of dollars, thousands of residence mail, multi-line phone with eight managers, handled close confidential information for the University and the residents and maintained excellent customer service skills.

Internship with UC Merced and Angel's Camp Museum. Processed and maintained mid 19th century documents pertaining to the life of Angel's Camp California and Mark Twain. Processed documents into computer, cleaned them up with Photoshop, published them to the State Archives and produced database pertaining to the documents.

Walt Disney World College Program internship. Worked in Animal Kingdom, Wilderness Lodge, Port Orleans, and the Magic Kingdom Parks in various roles and services. Trained in the "Disney Way" of efficiency and customer service.

Ba, History, Political Science

Activities and Societies: UCM Pre-Law, UCM National Residency Hall Honorary, Transportation and Parking Services Advisory Committee on.

Ba, History

Activities and Societies: Pre-Law Association, Honorary Resident Housing Association