- Global training coordinator, taking user feature requirements and developing web based solutions using Google Apps. Traveled to global locations as training liaison.- Led a successful migration of 400+ user accounts, from a multiple Microsoft Exchange E-mail environment to Google Apps.- Mapped current and future state processes and worked with functional areas in determining communication requirements across the enterprise as a process improvement, resulting in hard and soft cost reductions; utilized the Google App’s platform.- Trained three additional hires for the Client Services Specialist role to fulfill growing companies support needs.- Provide value added client, server and customer support, to 6 globally distributed locations, and 400+ user accounts.- Manage and create real-time, proactive reporting for global enterprise, helping to fuel financial growth, using SQL server and Business Objects.- Define, implement and maintain application, hardware, collaboration and communication requirements, providing a 24/7 operating environment for 6 international locations.- Perform software installations and upgrades to Windows Server and client based operating systems and layered software packages; maintaining them in accordance with procedures and service levels.- Implemented a Global Enterprise solution, connecting audio and video conferencing for corporate monthly meetings.- E-mail Administrator; Manage User accounts, MX Record files, E-mail routing, Spam and Quarantine using McAfee MX Logic and Google/Postini services.- Manage Blackberry Enterprise Server using BESX and Google Apps connector for BES, and PBX Phone system, keeping internal customers connected to our customers and suppliers 24/7.- Manage, troubleshoot, maintain and update internal and external applications, locally, remotely and through a Citrix environment.

- Supervised and trained kitting personnel. Helped streamline material flow via information systems to provide accuracy in a real-time inventory environment.- Created and improved work procedures and material methods.- Defined workflow requirements and facilitated training for new and existing procedures.- Oversaw and maintained inventory accuracy.- Ensured material transactions were coded to the appropriate cost accounts.- Managed daily cycle counts.- Managed invoicing and maintenance of stock levels for consignment programs.- Conducted in-process inspection for kitting jobs.- Worked with Materials Coordinators to reduce on hand inventory and improve general inventory control.- Organized inventory on shelves and pulled the appropriate parts required for assembly.- Manually counted and used counting scale to check inventory.- Documented production work, control orders and part ordering paperwork.- Ensured Bills of Material were maintained with the orders.- Worked with quality personnel and identified non-conforming parts.- Researched and tracked missing parts, updated parts information and locations.- Performed problem solving for lost or damaged parts; recommended alternative parts.- Documented production work orders and work-in-process.

- Conducted inspections at First Article, In-Process and Final Inspection.- Performed receiving inspections of materials.- Independently completed Final Inspections, with full understanding of product defects.- Completed Certificate of Compliance's.- Conducted various tests and quality checks on finished products.- Insured that all products were tested and fall within Aviation Industry standards, measured to specifications and quality requirements.- Performed product identification and traceability activities.- Audited and monitored quality requirements in accordance with the company quality assurance policies and customer specifications.- Performed product “test” and “burn-in” procedures.- Documented and reported inspection findings and results.- Monitored corrective actions.- Performed product identification and traceability activities.- Documented information in various databases and other internal programs.- Logged assembly non-conformity's and generated reports (NCR).