Kylie Duncan Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas

• Manager in Agriculture team responsible for supervising, leading and mentoring a team of three • Responsible for growing the business and support of 11+ leading Agriculture companies • Owns the development, relationship building and service satisfaction of all Ag clients • Client advisor to executive and senior leadership of both prospective and active clients

• Senior role with the Agriculture & Protein team, leading 5+ high-volume client accounts at a time; responsible for account engagement and expansion • Manage the entire client life-cycle for our team’s customers including prospecting, implementation, account maintenance and enhancements, and renewals• Focused on client relationship and rapport along with new business development and sales• Lead and mentor newer team members in a versatile, team-oriented environment• Presented weekly during client and internal meetings – often to management and executive management• Extensive travel to facilitate client face-to-face meetings, account meetings, employee training, new business development meetings and industry conferences

• Primary account manager for companies in the Utilities & Power Generation industry; responsible for account engagement and expansion• Lead and coordinate large-scale system implementations to assist clients with safety, procurement, environmental and quality assurance needs associated with contractor management• Extensive exposure to and experience with public speaking and giving presentations to employees of current and prospective client companies• Conduct prospecting and marketing efforts to expand client base in the Utilities & Power Generation industry• Continuously foster ongoing relationships with clients through pro-activity, quick response time and attention to detail• Conduct in-depth annual presentations for each account - which included data analyses, project recaps and recommendations - to identify trends and develop yearly goals

• Member of the Client Development team, focusing on managing and growing our client base in the Utilities industry• Primary account manager for several Utility and Power Generation companies in the United States; assist them in their use of ISNetworld to manage their contractors• Facilitate positive client experience by traveling to support existing accounts and meet with prospective clients• Conduct external training on ISN's web based product to clients and employees via phone, web and face-to-face meetings• New business development and sales for ISNetworld in the Utilities and Power Generation Industry

• Member of the Contractor Operations team, assisted 56,000 companies who use ISNetworld to help them meet client pre-qualification requirements• Provided professional and efficient customer service and training across all communication portals• Handle client account management functions, including collections• Proactively analyze and bring forth ideas for continuous improvement

Austin, Texas Area

Assisted Director of Marketing with research, grassroots efforts and Internet marketing strategies such as Google Adwords and Google Analytics. This also included work with social media such as Facebook, Twitter and the AFF blog and assisting with creating the weekly newsletter.

Bachelor Of Business Administration (Bba), Double Major- Marketing & Entrepreneurship

Education record

Study Abroad