L Rivera
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L Rivera Email & Phone Number

Medicare Customer Support at HealthSherpa
Location: San Francisco, California, United States 17 work roles 3 schools
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Current company
Role
Medicare Customer Support
Location
San Francisco, California, United States
Company size

Who is L Rivera? Overview

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Quick answer

L Rivera is listed as Medicare Customer Support at HealthSherpa, a with 57 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for L Rivera.

L Rivera previously worked as IT Agent Support at Healthsherpa and Spanish Interpreter at Hanna Interpreting Services Llc. L Rivera holds Health Care Interpreting, Language Interpretation And Translation, B from City College Of San Francisco.

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HealthSherpa

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Profile bio

About L Rivera

With over 15 years of combined experience in editing, billing, and event coordination, I have developed a versatile skill set that enables me to deliver high-quality results in diverse settings. I am currently a Senior Editor at Stauber and Associates, where I oversee the production of engaging and informative content for various clients in the healthcare and hospitality sectors. I am also a Billing Specialist at Genext Lab Technologies Private Limited, where I manage the billing and records aspects of the laboratory services, ensuring timely and accurate payments and compliance with industry standards.In addition to my current roles, I am pursuing a certification in Health Care Interpreting in Spanish at City College of San Francisco, with the goal of expanding my career opportunities and serving the needs of the Spanish-speaking communities in the city and county. I have a strong passion for language, culture, and communication, and I believe that interpreting is a valuable and rewarding profession that can make a positive impact on people's lives. I have a Bachelor of Arts in Fine/Studio Arts from Academy of Art University and an Associate of Arts and Sciences in Liberal Arts from Pima Community College, which reflect my creativity and curiosity. I am always eager to learn new skills and take on new challenges.

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L Rivera's current company

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HealthSherpa
Healthsherpa
Medicare Customer Support
sacramento, california, united states
Employees
57
AeroLeads page
17 roles

L Rivera work experience

A career timeline built from the work history available for this profile.

Medicare Customer Support

Current

Sacramento, California, United States

Mar 2024 - Present

It Agent Support

Greater Sacramento

Aug 2023 - Feb 2024

Senior Editor

Stauber And Associates

San Francisco, California, United States

Event Coordinator

San Francisco, California, United States

Event coordinators, also known as event specialists or event planners, are responsible for every aspect of event planning. Their main duties include selecting venues, determining the cost, arranging event services, and monitoring client approval. They may work for an events company or as a contractor.Identify the client’s requirements and expectations for each event.Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.Manage all event set-up, tear down, and follow-up processes.Maintain event budgets.Book venues, entertainers, photographers, and schedule speakers.Conduct final inspections on the day of the event to ensure everything adheres to the client’s standards.Assess an event’s overall success and submit findings.

Aug 2021 - Jul 2022

Assistant Facilities Manager

San Francisco Bay Area

Under the direction and supervision of the Facility Manager, the Assistant Facility Manager is responsible for security, customer service and cleanliness of entire facility while overseeing facility operations.The facilities assistant helps oversee and manage the day-to-day operations of a building or facility. Although the responsibilities of the facilities assistant may vary depending upon the organization, there are some common duties. Nearly all facilities assistants handle building repairs (or retain a contractor to do the work) and oversee both janitorial and lawn maintenance services. The facilities assistant may handle something as simple as changing a light bulb to as complicated as installing a new heating system. They may also conduct and maintain building inventories, put together furniture and schedule the use or rental of the building or grounds.https://www.burkewilliams.com/

Sep 2019 - Sep 2020

Studio Fitness Coordinator

San Francisco Bay Area

Responsibilities:Welcome clients and visitors to the office and assist them as neededPerform various clerical tasks as needed (file papers, organize supplies, etc.)Ensure office appearance is tidy, clean and presentableAssist with day-to-day operationsAnswers phones and directs calls to the appropriate teamsOrder, receive, and stock office supplies and snacksManage, sort, and dispense incoming mail and packagesPrepare outgoing mail, and shipping packages via FedEx, USPS, UPSMaintain common areas: kitchens, meeting roomsAssist with setting appointments, meetings on company calendarSchedule Public Works gallery viewing appointmentsPicking up catering for meetingsMaintain good relationships with suppliers, vendors, and clientsManaging monthly-office maintenance tasks (air filters, water delivery, etc)Report any pertinent issues that need addressing to the Office ManagerRun any office errands for Office Manager as neededWork with IT team to resolve technical issues with server, printers, phones, etc. and coordination of office moves

Jan 2018 - May 2018

Spa Coordinator Assistant Manager

International Orange Spa, Inc.

2044 Fillmore 2Nd Floor

Spa coordinators are responsible for interacting with guests and giving them a positive impression of the spa. They manage the flow of communication by answering phones, routing and screening calls, greeting visitors, coordinating incoming and outbound mail, responding to inquiries and providing information about the spa. In addition, spa coordinators contribute to the security of the spa facility by monitoring the access of guests and escorting them to treatment areas.Spa coordinators possess exceptional guest relations and communication skills. Spa coordinators orient guests to the spa, show them the location and proper use of locker rooms and escort them to treatment areas. At more upscale spas, spa coordinators may also offer and provide guests with a beverage or light snack upon their arrival. They maintain a working knowledge of all spa services, answer questions about the spa and its amenities and manage the spa schedule throughout the day.Spa coordinators maintain the cleanliness of the spa’s guest-facing areas, including the reception area, treatment rooms, locker rooms and lounge areas. They dispose of trash; bring dirty linens to the proper area for laundering; and stock towels, linens, supplies and amenities in the locker room and lounge areas.

Jun 2017 - May 2018

Front Desk Agent

San Francisco, California

May 2017 - Jan 2018

Food Server

2066 Chestnut St, San Francisco, Ca 94123

As Bistro Server I am responsible for preparing food orders and serving meals or beverages to patrons and coordinating kitchen activities by performing various duties. Presents menu, answers questions and takes food and beverage orders. Cooks or otherwise prepares food according to recipe. Help with busing tables and sitting customers. Knowledgeable of changes of menus due to seasonal dishes. Bakery Clerk I helped in preparing, baking, packaging, pricing, and merchandising cakes, pies, rolls, muffins, breads and other baked goods. I informed customers about our bakery products and services and often ask customers to try samples of bakery products as a way to increase sales.Also as a Barista my job responsibilities: Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

Dec 2016 - Nov 2017

Professional Healthcare Representative

San Francisco Bay Area

Medical representatives are the key point of contact between pharmaceutical and medical companies and healthcare professionals, promoting product awareness, answering queries, providing advice and introducing new products.Welcome customer / patients as they arrive at the CSR counter and inquire into how they would like to be assistedProvide necessary information regarding the facility’s services and doctors’ availabilityObtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded. Contact insurance companies to verify coverage and benefits and provide doctors with feedback on coverage and copays Assist patients in understanding how their insurance coverage works and calculate and present copays Execute medical equipment and supplies orders from vendors and suppliers and ensure that they are expedited Follow-up with doctors and nurses to obtain necessary information to complete patients’ records Process payments for services rendered and assist with the billing procedure Provide feedback and information to coding and billing personnel in a bid to streamline accounting processes Respond to queries from customers / patients / family members and insurance companies over the telephone and through emails Monitor call status for responses from various departments to ensure that call returns are done in a timely manner Follow-up with callers within a specified period of time (24 hours usually) to ensure customer satisfaction

Nov 2015 - Apr 2016

Spa Manager

Spa Radiance Medical

San Francisco, California

Spa mangers are responsible for the day-to-day operations of health or beauty spas. They manage a spa's finances, employees and services. Spas can differ greatly in size, from small privately owned boutiques to large health spas located in resorts and hotels.In many smaller spas, managers often perform business tasks, as well as working directly with customers providing select spa services. In large spas, a manager's duties are often concentrated on the business itself and may have assistants that deal with employees and customers.Duties of a spa manager vary according to the services provided by the spa. Many of the tasks are business-related and can include recordkeeping, conducting promotional campaigns, maintaining stock inventories and payroll management.Employee-related responsibilities of a spa manager typically include the hiring, training and supervision of staff. Mangers typically create weekly work schedules, train new employees and arrange staff workshops on new techniques and procedures.

Nov 2014 - Nov 2015

Salon Manager

Tease Salon Sf

San Francisco Bay Area

A beauty salon manager oversees cosmetology-related services and ensures that the salon is clean, organized and well-staffed. As the manager, you may also perform services like cutting, coloring and styling hair if you have credentials to do so. Unless you own the salon, you'll likely be expected to report to the owner information such as revenue, budget needs, staffing changes, clientele satisfaction, inventory issues and salon upkeep. As salon manager I wore many hats, but the job responsibilities are often fun and rewarding.

Jan 2013 - Oct 2014

Census Enumerator

Tucson, Arizona Area

Enumerators, also known as census takers, conduct research on behalf of the U.S. Census Bureau. They collect household and demographic information by canvassing their assigned areas. Enumerators must appropriately document and report the results they find.The U.S. Census Bureau conducts surveys about the U.S. population, economy, governments and communities. Depending on the type of census, it may be completed every five or ten years. Some surveys are conducted annually. Enumerators typically work for the population and housing census, which occurs every ten years.Enumerators complete their research in specific areas. They typically begin by reviewing their assigned field and preparing an efficient route. Once a route is planned, census takers travel to designated households and conduct interviews with residents. They must identify themselves and help individuals complete a census form. They may need to assist residents by reading forms and answering questions about the census.Census takers are also responsible for verifying household addresses and ensuring that all maps and address lists are correct. They correct any discrepancies they encounter in existing census data. For example, they may be sent to a unit that is vacant or no longer considered a household. Enumerators must also leave a notice of their visit at households that are occupied but vacant at the time of their visit. All collected census information, as well as documentation of hours, miles and expenses encountered by the census taker, are reported to a U.S. Census Bureau crew leader.

Feb 2012 - Jul 2012

Insurance Verification Rep

Tucson, Arizona Area

Accountable for operation tasks to ensure timely completion of clinical information in a secure and confidential manner. Ongoing communication with medical staff, patients, customers, employees, and others in order to ensure and provide the security in relaying confidential medical record information to clients. Provides help to department operations support to management as assigned.Accountable for the follow-up activity of insurance claims and patient accounts after the initial billing: responsible for ongoing interface and frequent communication with insurance companies, patients, internal, and external customers to facilitate payment of claims. Initiate appeals and reviews to maximize reimbursement on low insurance payments. Review accounts for timely and accurate reimbursement.Responsible for the identification, application, and refund process of all incoming cash in the billing and accounts receivable departments. Verifies researches, validates payments, adjustments, and refunds to patients accounts. Ensures all cash, adjustments, and refunds balance to the bank deposited cash and/or system criteria.

Sep 2006 - Feb 2012

Bilingual Medical Assistant

Adobe Gastroenterology

2585 N Wyatt Drive. Tucson Az

Served as administrative support coordinator assisting clients and staff with communications, problems, and administrative inquiries, related to medical services. Assisted with patient set-up, ambulatory patients, and assisting for patient interpretation with English and Spanish. Responsible for general accounting (billing and coding), and discharge transition activity.http://www.adobegastroenterology.com/

Aug 2004 - Aug 2006
Team & coworkers

Colleagues at HealthSherpa

Other employees you can reach at healthsherpa.com. View company contacts for 57 employees →

3 education records

L Rivera education

Associate Of Arts And Sciences (A.A.S.), Liberal Arts And Sciences/Liberal Studies, 3.7

Activities and Societies: School of NursingTruly committed to the idea of a liberal arts education through which students think and learn.

FAQ

Frequently asked questions about L Rivera

Quick answers generated from the profile data available on this page.

What company does L Rivera work for?

L Rivera works for HealthSherpa.

What is L Rivera's role at HealthSherpa?

L Rivera is listed as Medicare Customer Support at HealthSherpa.

Where is L Rivera based?

L Rivera is based in San Francisco, California, United States while working with HealthSherpa.

What companies has L Rivera worked for?

L Rivera has worked for Healthsherpa, Hanna Interpreting Services Llc, Stauber And Associates, Genext Lab Technologies Private Limited, and The Bar Association Of San Francisco.

Who are L Rivera's colleagues at HealthSherpa?

L Rivera's colleagues at HealthSherpa include Victor C., Aiyannah Sanders, Amy Duarte, Meagan Apolinario, and Jess Perkins.

How can I contact L Rivera?

You can use AeroLeads to view verified contact signals for L Rivera at HealthSherpa, including work email, phone, and LinkedIn data when available.

What schools did L Rivera attend?

L Rivera holds Health Care Interpreting, Language Interpretation And Translation, B from City College Of San Francisco.

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