Lawrence Daniels Email & Phone Number

Naples, FL, US

Naples, Florida, United States

Estero, Florida, United States

• Lead, train and develop associates to ensure customers receive excellent service and can easily find the merchandise they need.
• Coordinate activities by scheduling work assignments, setting priorities and directing the work of subordinates.
• Evaluate and verify employee performance through the review of completed work assignments and work techniques.
• Provide input into merchandising decisions.
• Monitor use of store power equipment.

Estero, Florida, United States

• Maintained department to store standards by setting up and monitoring accurate ad signage and correct merchandising placement.
• Coordinated the procurement and delivery of high-volume consumables such as mulch, soil, decorative stone, block and pavers.
• Provided resources and tools to support those directly helping customers provide the best service.
• Coached employees on safe behaviors and lifting techniques.
• Contributed to the goals and sales… Show more
• Contributed to the goals and sales target of the store. Show less

Estero, Florida, United States

• Managed back-end operations team and oversaw their daily activities including receiving, deliveries, RTM, facilities equipment.
• Prepared shipping documents, work orders, keeping tabs on employee records and inventory management.
• Ensured that the regulatory procedures and company policies are complied with.
• Enforced safety policies and procedures.
• Ensured good relationship with merchants to achieve price actions.

Estero, Florida, United States

• Supervised the unload, pack-out, and pack-down processes with a focus on driving productivity.
• Executed bay directed pack-down quality walks to ensure associates were completing the process correctly.
• Safeguarded all freight making sure it was packed out or placed in top stock quickly and efficiently.
• Ensured that all trash was cleaned up and the store was Grand Opening ready at the end of the shift.

Naples, Florida, United States

• Delivered a superior client experience by accurately assessing customer needs and swiftly creating a final quote/proposal.
• Captured accurate measurements, confirmed client product selections, reviewed next steps, and gained a scheduled commitment (i.e., confirmed date and time) for follow-up.
• Collaborated with general contractors and/or installers to quote, sell, and produce accurate jobs.
• Listened to and responded knowledgeably and promptly to customer… Show more
• Listened to and responded knowledgeably and promptly to customer and employee questions by walking them through projects when necessary. Show less

Fort Myers, Florida Area

• Million Dollar Club- 2015, 2016
• Senior President’s Council- 2015, 2016
• Determined call center sales operational strategies by conducting pre-shift meetings, one-on- one coaching, performance reviews, and provided feedback to the call center licensed agents.
• Accomplished human resource objectives by providing assistance in the recruitment, selection, orientation, training, assignment, coaching, counseling and the disciplining of… Show more
• Accomplished human resource objectives by providing assistance in the recruitment, selection, orientation, training, assignment, coaching, counseling and the disciplining of employees, administered scheduling systems.
• Handled the most complex customer complaints and inquiries. Show less

Fort Myers, Florida Area

• Provided a customer friendly service experience for customers with questions regarding health care, health insurance (benefits, claims, premium payments, and enrollment) as well as other related topics.
• Responded to telephone and web-based inquiries and initiated telephonic follow-up when appropriate.
• Used web-based tools and other aids to facilitate and teach customers to use resources, tools, information on their health care and… Show more
• Used web-based tools and other aids to facilitate and teach customers to use resources, tools, information on their health care and health care costs most effectively.
• Ensured that customers understood their products, benefits, tools and how to use them. Show less

Florida

• Provided Agents/brokers with game-changing healthcare products and services for both for- profit and not-for profit organizations as a Reseller/Wholesaler.
• Partnered with leading providers, including Call A Doctor Plus, a resource platform which offers a full suite of telehealth services for medical needs including mental health, health advocacy, musculoskeletal, discount.
• Educated and motivated the end… Show more
• Educated and motivated the end user to register and ultimately use the program either telephonically or through video. Show less

Ft. Myers, FL

• Sold and promoted VESIcare (Solifenesin Succinate), Flomax (Tamsulosin Hydrochloride), and Valtrex (Valacyclovir Hydrochloride) to Urologists and Primary Care Physicians.
• Effectively implemented action plan to increase both market share and market volume while moving customers up the brand-bonding ladder.
• Ranked 10th in nation for Flomax Q1 –Q3 of 2008, Ranked #1 in region Q1-Q3 2008 & 2009
• Strategically sold through pre-call planning,… Show more
• Strategically sold through pre-call planning, analyzing and reviewing data and branding. Show less

Fort Myers, Florida Area

• Nationally ranked 32 out of 575 for Total Sales Volume and Market Share Growth.
• Responsible for the sales and promotion of Avodart (Dutasteride), Advair Diskus (Fluticasone Propionate/Salmeterol), and Requip (Ropinirole) to primary-care and specialty physicians.
• Regularly met with client representatives to discuss territory planning and share best practices. Attained the highest training score average in product training class.

Fort Myers, Florida Area

• Nationally ranked 28 out of 540 for Total Sales Volume and Market Share Growth.
• Established consultative relationships with cardiologists and primary care physicians by providing them with in depth product information and clinicals on Crestor (Rosuvastatin Calcium), Atacand (Candesartan.
• Facilitated skilled nursing CME programs on… Show more
• Facilitated skilled nursing CME programs on Cardiovascular Disease at LTC facilities.
• Conducted managed care seminars for front office personnel with AstraZeneca MCAM. Show less

Hartford, Connecticut, United States

• Coordinated and completed multi-million dollar commercial and industrial mechanical construction projects on time, on budget and within scope.
• Set deadlines, assigned responsibilities, and monitored and summarized progress of project.
• Reviewed job estimates and prepared project budgets.
• Estimated and negotiated change orders.
• Prepared/reviewed submittals.