Strategic Customer Success Manager
Backerkit
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Lafia Morrow Email & Phone Number
Strategic Customer Success Manager
at
BackerKit
1 work email found
@backerkit.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Current company
Role
Strategic Customer Success Manager
Location
Emeryville, California, United States
Who is Lafia Morrow? Overview
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Quick answer
Lafia Morrow is listed as Strategic Customer Success Manager at BackerKit, based in Emeryville, California, United States. AeroLeads shows a work email signal at backerkit.com and a matched LinkedIn profile for Lafia Morrow.
Lafia Morrow previously worked as Independent Crisis Strategy Support for Creators at Independent and BackerKit Customer Success Manager at Backerkit.
Company email context
Email format at BackerKit
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{first}@backerkit.com
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AeroLeads found 1 current-domain work email signal for Lafia Morrow. Compare company email patterns before reaching out.
Profile bio
About Lafia Morrow
Lafia Morrow is a Strategic Customer Success Manager at BackerKit. Colleagues describe them as "Lafia joined BackerKit in September 2019 on the Support team. She was a quick learner who was able to learn the product to do the job effectively in a short period of time. She is also very customer focused, constantly looking for ways to help improve the customer experience! When an opportunity on the Success team opened Lafia was a natural fit. Since joining the Success team she has never shied away from challenging herself to help with the most complex setups and sharing that knowledge with the rest of the team! Lafia truly is a team player and always willing to lend a hand." and "Lafia started on our Support team back in September 2019. She’s really dedicated and always been an advocate for our backers and made sure to constantly provide feedback. Back in July Lafia joined our Success team and has been growing ever since. She’s not only absorbed tons of knowledge and gained new skills but has also been consistently helping our new Support staff when they needed help. She’s a great team player and has ‘contagiously positive attitude’ as some of her fellow team members would say. She’s great at providing feedback, both positive and critical and never shies away from bringing up anything that’s on her mind. I’m so happy to be working with Lafia and am excited for her future!"
Current workplace
Lafia Morrow's current company
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10 roles
Lafia Morrow work experience
A career timeline built from the work history available for this profile.
Independent Crisis Strategy Support For Creators
Independent
Backerkit Customer Success Manager
Project & Client Management + Client Onboarding- Various responsibilities across the customer lifecycle, from pre-launch of campaigns, post campaign, survey setups, post survey management, locking & charging backers, fulfillment support and guidance for future projects.- Field creators questions- Advise creators on communication with backers- Advise creators on optimal fulfillment solutions- Assist creators with data exports and integrations- Be a good partner to Backer Support, Sales, and Dev Team.- Ride or die with the customer!
Backer Senior Support Specialist
Support Specialist for Backers, the backbone of all crowdfunded projects.
Founder
Queer by Queer Nation is a Queer Apparel company with the vision to bridge the gaps between the LGBTQ Community. To empower and lift all those who identify under the umbrella term 'Queer'. You belong to this Nation, QBQ Nation!
Freelance Graphic Designer
Happiness Team Lead
Managed, coached, mentored and developed 50+ Team Members and Associates.Fostered an environment where customers received high levels of service and agents felt motivated and supportedPoint person for escalations, handling sensitive matters, involving legal team and HR.Enforced policies, measured agent’s productivity and ensured KPIs were being met.Cross Functional Collaboration with Operations, Log Ops, Legal, HR, Engineering, Production etc.Create new policies and guidelines for Happiness Team, while enforcing current SOPsFormer Instacart shopper since July 2013
Aug 2014 - Oct 2016
Store Manager
Assisted owner in operating memorabilia gallery with $6 million dollar in annual revenue.Head of sales team - Coached and mentored sales team to improve cold call/email sales and customer loyalty Graphic designer for custom framing, brochures, catalogs, online marketing, website managementIncreased sales by 125% since 2008Vendor management of our local frame shop, suppliers of unique art pieces and collectibles, individual autograph collectors (ie. Graphers), news and radio stations, and local sports team management. Organized public autograph signings with sports figures, actors and musicians.
Oct 2008 - Jul 2013
Store Manger
Us Olympic Store (Xp Apparel)
Opened retail clothing store selling licensed apparel for the US Olympic team. Only 5 stores nationally.In charge of ordering and managing inventoryMonitored daily, weekly and monthly salesManaged employees to deliver excellent customer service and enthusiasm about the upcoming Olympics.
May 2007 - Oct 2008
Copy & Print Center Manager
• Handled Daily Operations for Copy & Print Center• Handled designing and printing for local business• Monitored sales from Copy & Print Center and overall impact on store's bottom line• Managing print materials and inventory• Managed outside vendors for larger print jobs and mail houses for bulk mailing• Trained employees on graphic design and print skills, as well as upselling techniques• Exceptional customer service• Project oriented with quick turn around times• Received Ambassador of the Month award
Mar 2007 - May 2008
Team & coworkers
Colleagues at BackerKit
Other employees you can reach at backerkit.com. View company contacts →
MM
Marisa Mark
Colleague at BackerkitLos Angeles, California, United States
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AM
Alex Mcguire
Colleague at BackerkitSan Francisco, California, United States
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PL
Peter Lapicola
Colleague at BackerkitDenver, Colorado, United States
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BI
Barry Ironmonger
Colleague at BackerkitBramley, England, United Kingdom
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CP
Cooper Pell
Colleague at BackerkitSan Francisco, California, United States
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CM
Cristina M.
Colleague at BackerkitFleming Island, Florida, United States
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CT
Crystal Turnau
Colleague at BackerkitSan Leandro, California, United States
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SC
Sarah Cooper
Colleague at BackerkitNew Philadelphia, Ohio, United States
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CY
Christina Yu
Colleague at BackerkitSan Francisco, California, United States
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JT
Julio Terra
Colleague at BackerkitBrooklyn, New York, United States
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Marisa Mark
Colleague at BackerkitLos Angeles, California, United States
View →
AM
Alex Mcguire
Colleague at BackerkitSan Francisco, California, United States
View →
PL
Peter Lapicola
Colleague at BackerkitDenver, Colorado, United States
View →
BI
Barry Ironmonger
Colleague at BackerkitBramley, England, United Kingdom
View →
CP
Cooper Pell
Colleague at BackerkitSan Francisco, California, United States
View →
CM
Cristina M.
Colleague at BackerkitFleming Island, Florida, United States
View →
CT
Crystal Turnau
Colleague at BackerkitSan Leandro, California, United States
View →
SC
Sarah Cooper
Colleague at BackerkitNew Philadelphia, Ohio, United States
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CY
Christina Yu
Colleague at BackerkitSan Francisco, California, United States
View →
JT
Julio Terra
Colleague at BackerkitBrooklyn, New York, United States
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FAQ
Frequently asked questions about Lafia Morrow
Quick answers generated from the profile data available on this page.
What company does Lafia Morrow work for?
Lafia Morrow works for BackerKit.
What is Lafia Morrow's role at BackerKit?
Lafia Morrow is listed as Strategic Customer Success Manager at BackerKit.
What is Lafia Morrow's email address?
AeroLeads has found 1 work email signal at @backerkit.com for Lafia Morrow at BackerKit.
Where is Lafia Morrow based?
Lafia Morrow is based in Emeryville, California, United States while working with BackerKit.
What companies has Lafia Morrow worked for?
Lafia Morrow has worked for Backerkit, Independent, Queer By Queer Nation, Self Employed, and Instacart.
Who are Lafia Morrow's colleagues at BackerKit?
Lafia Morrow's colleagues at BackerKit include Marisa Mark, Alex Mcguire, Peter Lapicola, Barry Ironmonger, and Cooper Pell.
How can I contact Lafia Morrow?
You can use AeroLeads to view verified contact signals for Lafia Morrow at BackerKit, including work email, phone, and LinkedIn data when available.
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