Lalit Kumar Email & Phone Number

Responsible for sustaining and growing the city's revenues with P&L responsibilities. Responsible for creating the roadmap for New Account Acquisition, Business Plan & Strategies for the city and ensuring its execution to improve overall business profitability. Responsible for Strategizing and executing all account-related initiatives from operational troubleshooting to activation. Responsible for leading the operations team in delivering the best Customer experience while having a 360-degree view. Responsible for building processes on which teams would be working to increase overall efficiency and reliability. Responsible for Stakeholder management, Growth, Profitability, and Operational Service to build scalable process levels at every level. In collaboration with the Sales team for initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners In collaboration with all other relevant functional teams to set annual sales targets and annual incentives and review progress Responsible for managing the City team from hiring and training recruits to assigning targets and formulating incentive plans and career planning for each team member.