-- Analyzed data and trends related to student experience within Student Affairs using tools like Excel, Access, SAS Enterprise, SAP Crystal Reports, and Oracle SQL Developer.-- Developed and recommended process improvements for service delivery and efficiency based on data analysis.-- Supported financial management of auxiliary services (parking, bookstore, dining) using relevant data tools.-- Collaborated with diverse stakeholders across campus departments and external partners leveraging data insights.-- Provided data-driven insights to support decision-making through reports, dashboards, and presentations.

-- Analyze and present data from various systems, including parking management, transportation ridership data, bike share statistics, and others-- Analyze and report financial data, refining dashboards, and other decision support tools for decision-makers in the division of Student Affairs-- Prepare daily credit card deposits for Paring Services and update records to be used in monthly reconciliation

-- Enhanced sales performance by identifying high-potential markets in domestic and Southeast Asian education and executing targeted sales campaigns that increased revenue by 20%.-- Provided mentorship and support to high school students, improving their academic performance by 15% through personalized counseling and mentorship.-- Demonstrated strong analytical skills by leveraging data analytics to optimize sales strategies and ensure compliance with regulations. Successfully managed a budget of $1600 per month with 98% accuracy.

-- Led a selective group comprised of 8 well-grounded officers and conducted weekly meetings and industry-related activities for 30+ members-- Successfully planned and executed Marketing Week, Resume, and LinkedIn Workshop with 45+ participants-- Conducted Fall 2019 Executive Board interviews according to Constitutions established to ensure the decision for potential members

-- Worked in a team of 11 Resident Assistants and 1 Resident Director to serve as a liaison and link between campus resources and students-- Executed creative and educational programs among 230+ residents to facilitate a safe and friendly community for student development by building fun programs and using mentoring techniques-- Implemented and enforced University and On-Campus Housing policies and manage a budget of $175 per semester

-- Provided student assistance with professional development during walk-in hours by drafting and improving resumes and cover letters-- Assisted with data management, job postings, and reports to assist student-clients, alumni, and employers-- Organized career-oriented events such as Internship & Career Fair, Part-time Job Fest, Graduate & Professional School Fair, and career-related workshops

-- Hosted group and one-on-one appointments with current SUNY Plattsburgh students to assist 25% of tutees to earn A in Accounting, Economics, Mathematics, and Management coursework-- Recognized as a Master Certified Tutor, level III from College Reading & Learning Association (CRLA) with the International Tutor Training Program Certification and awarded Certification of Appreciation and the Learning Center Spirit Award

-- Served as an ambassador for students in the School of Business and Economics (SBE)-- Provided advisement to SBE Dean on academic and industry-related issues-- Acted as a representative and resource for distinguished students, visitors, and guests-- Coordinated the Annual SBE Leadership Summit

-- Assisted with classroom instruction, grading homework, exam preparation for two class sessions with 60+ students-- Obtained materials and prepared presentations for independent lectures and held 5+ office hours per week

-- Promoted game attendance and organized community outreach efforts by coordinating local events-- Developed and implemented marketing strategies to help expand the marketing channels such as Facebook, Instagram, and Twitter by 150%

-- Assisted and implemented an orientation consists of 120+ new students from 65+ countries and their families to SUNY Plattsburgh each semester-- Led workshops, presentations, and discussions to provide information and perspectives on campus life-- Served as a resource and representative of SUNY Plattsburgh to incoming students and their families

-- Promoted and spread the words about the new club with campus students and faculty members through social media sites, bulletin boards, and word of mouth-- Assisted the president and led a selective group comprised of 5 well-grounded officers and conducted weekly meetings/events for 20+ members-- Initiated and executed the first signature event College Experience Showcase in October 2018 with 80+ participants and 9 speaking performers

-- Provided consistent and effective leadership to 180+ high school students in the college residence halls by enforcing the importance of respect for others, community improvement, and healthy self-esteem -- Developed and implemented grade-appropriate extracurricular activities/events for the students, including sports training and visual arts-- Collaborated with co-workers to create a safe and friendly environment for the children

-- Facilitated the day-to-day operations at Bailey Avenue Elementary School-- Assisted with snack preparation, sign in/out monitoring, group/grade level coverage, and ensuring the general safety and well-being of all program participants

-- Managed Instagram and Twitter accounts by keeping news and events updated with 10+ posts per week-- Achieved attention from 800+ followers on Twitter and Instagram, and exceeded requirements by 200%