Lance Cunningham
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Lance Cunningham Email & Phone Number

Director, Workforce Management and Desktop Process Analytics at Nationwide
Location: Norwalk, Iowa, United States 7 work roles 3 schools
3 work emails found @nationwide.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 3 work emails

Work email c****@nationwide.com
LinkedIn Profile matched
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Current company
Nationwide
Role
Director, Workforce Management and Desktop Process Analytics
Location
Norwalk, Iowa, United States
Company size
31096 employees

Who is Lance Cunningham? Overview

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Quick answer

Lance Cunningham is listed as Director, Workforce Management and Desktop Process Analytics at Nationwide, a company with 31096 employees, based in Norwalk, Iowa, United States. AeroLeads shows a work email signal at nationwide.com and a matched LinkedIn profile for Lance Cunningham.

Lance Cunningham previously worked as Director, Workforce Management at Nationwide and Business Insights Reporting Manager at Nationwide Insurance. Lance Cunningham holds Mba, Business Administration from University Of Northern Iowa.

Company email context

Email format at Nationwide

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*@nationwide.com
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AeroLeads found 3 current-domain work email signals for Lance Cunningham. Compare company email patterns before reaching out.

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Profile bio

About Lance Cunningham

Talented Operations Leader with 17 years of success managing workforce management and reporting teams in the mortgage and insurance industries resulting in improved efficiencies. Demonstrated ability to build strong, sustainable relationships with internal and external contacts.

Listed skills include Management, Microsoft Excel, Process Improvement, Microsoft Office, and 13 others.

Current workplace

Lance Cunningham's current company

Company context helps verify the profile and gives searchers a useful next step.

Nationwide
Nationwide
Director, Workforce Management and Desktop Process Analytics
Norwalk, IA, US
Website
nationwide.com
Employees
31096
AeroLeads page
Company profile
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7 roles

Lance Cunningham work experience

A career timeline built from the work history available for this profile.

Director, Workforce Management And Desktop Process Analytics

Nationwide

Norwalk, IA, US

Director, Workforce Management

Current
Nationwide

Responsible for providing strategic direction and leadership to the P&C Workforce Management Team, which supports numerous business partners across Nationwide. Collaborate with business unit leaders by applying Workforce Management disciplines within their organization to maintain or create efficiencies and strategically plan out workload delivery.

Feb 2020 - Present

Business Insights Reporting Manager

Nationwide Insurance

Responsible for leading a team of 12 reporting analysts in managing the reporting and analytical activities for Nationwide's Call Centers, Processing Centers, and Direct Sales Center including performance reporting, call volume reporting, sales reporting, processing activity reporting and executive scorecard reporting.

Jan 2017 - Feb 2020

Workforce Management Manager

Nationwide Insurance

Des Moines, Iowa Area

Responsible for leading a team of 9 workforce management associates in managing Nationwide Sales Solutions, Nationwide Bank and Nationwide Web Support call centers totaling 700+ associates including capacity planning, call volume forecasting, associate scheduling and relationship management.

Jun 2013 - Jan 2017

Workforce Management Manager

Ocwen Loan Servicing Formerly Gmac Mortgage

Waterloo, Iowa Area

Responsible for leading a team 5 workforce management associates in managing call center staffing for domestic and offshore call centers totaling 500+ agents including capacity planning, call volume forecasting, associate scheduling and relationship management.

Oct 2012 - Jun 2013

Senior Workforce Analyst

Gmac Mortgage

Waterloo, Iowa Area

Responsible for coordinating call center staffing for domestic and offshore call centers, leading workforce projects, completing semi-annual and annual industry surveys (S&P, Fitch, & Moody's), and conducting reporting analysis for call center statistics.

Apr 2006 - Oct 2012

Customer Service Representative

Gmac Mortgage

Waterloo, Iowa Area

Responsible for handling inbound customer service calls, returning supervisor-level elevated customer calls, and mentoring new customer service representatives. Member of a team that redesigned the new hire training curriculum resulting in an improvement in new hires' learning curve.

Dec 2004 - Apr 2006
Team & coworkers

Colleagues at Nationwide

Other employees you can reach at nationwide.com. View company contacts for 31096 employees →

MC Marlena Casebolt, Cpa Marlena Casebolt, Cpa Colleague at NationwideGrove City, Ohio, United States, United States View → SB Sonya Baca Sonya Baca Colleague at NationwideGreater Phoenix Area, United States View → MN Mark Nehez Mark Nehez Colleague at NationwideWesterville, Ohio, United States, United States View → SK Sara Kapalin Sara Kapalin Colleague at NationwideDublin, Ohio, United States, United States View → ED Edward Dawson Edward Dawson Colleague at NationwideColumbus, Ohio Metropolitan Area, United States View → AW Alesia Washington Alesia Washington Colleague at NationwideUnited States, United States View → BD Bradley Dye Bradley Dye Colleague at NationwidePataskala, Ohio, United States, United States View → RJ Remonda Jordan-Williams Remonda Jordan-Williams Colleague at NationwideGainesville, Florida, United States, United States View → CL Chris Lujan Chris Lujan Colleague at NationwideDenver, Colorado, United States, United States View → JR Jon Ritts Jon Ritts Colleague at NationwideColumbus, Ohio, United States, United States View →
3 education records

Lance Cunningham education

Bachelor Of Arts Degree, Management - Business Administration

University Of Northern Iowa

Associate Of Arts Degree, Business

North Iowa Area Community College
FAQ

Frequently asked questions about Lance Cunningham

Quick answers generated from the profile data available on this page.

What company does Lance Cunningham work for?

Lance Cunningham works for Nationwide.

What is Lance Cunningham's role at Nationwide?

Lance Cunningham is listed as Director, Workforce Management and Desktop Process Analytics at Nationwide.

What is Lance Cunningham's email address?

AeroLeads has found 3 work email signals at @nationwide.com for Lance Cunningham at Nationwide.

Where is Lance Cunningham based?

Lance Cunningham is based in Norwalk, Iowa, United States while working with Nationwide.

What companies has Lance Cunningham worked for?

Lance Cunningham has worked for Nationwide, Nationwide Insurance, Ocwen Loan Servicing Formerly Gmac Mortgage, and Gmac Mortgage.

Who are Lance Cunningham's colleagues at Nationwide?

Lance Cunningham's colleagues at Nationwide include Marlena Casebolt, Cpa, Sonya Baca, Mark Nehez, Sara Kapalin, and Edward Dawson.

How can I contact Lance Cunningham?

You can use AeroLeads to view verified contact signals for Lance Cunningham at Nationwide, including work email, phone, and LinkedIn data when available.

What schools did Lance Cunningham attend?

Lance Cunningham holds Mba, Business Administration from University Of Northern Iowa.

What skills is Lance Cunningham known for?

Lance Cunningham is listed with skills including Management, Microsoft Excel, Process Improvement, Microsoft Office, Call Centers, Analysis, Strategic Planning, and Capacity Planning.

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