Lance Farris Email & Phone Number

Missouri, United States

As Vice President of Information Technology, I'm at the helm of merging data analytics with our enterprise goals, ensuring every decision is informed and impactful. I've lead our data integration solutions and strategies for the Enterprise Data Warehouse, I've upgraded our population health IT systems, bringing more stability and better features. Proud to have led Centene's journey in meeting the Centers for Medicare & Medicaid Services' interoperability demands, making health info more accessible for patients. My role involves transforming our tech from old school to cutting edge, fostering a DevOps culture, and steering the strategic path for 16 dynamic teams.My Key Contributions for this role:● Earned multiple promotions from Lead Software Engineer to Vice President of Information Technology by delivering innovative solutions that enhanced organizational efficiency and progress.● Reduced employee attrition by 50% while overseeing $50M capital budget and team of 235+ employees and contractors.● Led migration of 10K+ ETL jobs to Informatica’s Cloud Solution (IDMC).● Introduce the concept of Data Reliability Engineering (DRE) to Centene and through these practices we have been able to improve observability across the organization and have been able to reduce data latency and data quality issues by 10% in year one.● Supporting the modernization of Centene’s EDW data model and technology to a cloud native solution.● Elevated employee satisfaction by 15% by promoting culture of transparency, collaboration, and accountability while directing IT team, with “mission-first” mentality.● Led engineering teams responsible for building Centene’s Cloud Native Care Management Platform, Care Assignment Application and Offline Assessment tool used by over 500 Care Managers.● Increased hospital connections from 50 to 579 in 2021, leveraging provider relationships and machine learning technologies; generated $750K+ in operational efficiencies.

In my time as Staff Vice President of Information Technology at Centene, I championed a vital strategy: integrating site reliability engineers into our app development squads. The goal? Reduce system breakdowns and operational hiccups. It's all about seamless performance!My Key Contributions for this role:• Reduced staff attrition by 25% and enhanced team productivity by allocating $28M capital budget and managing team of 200 employees and contractors.• Achieved 50% reduction in critical incidents by stabilizing Centene's population health systems, used by 15K daily users.

As Senior Director of Information Technology, I led the charge in nurturing a high-achieving team of software gurus, developers, and scrum masters. We successfully revamped and economically implemented our clinical systems platform. My leadership in software design and development with multi-disciplinary teams aimed at surpassing client expectations within the project's scope was a highlight of my tenure.My Key Contributions for this role:• Increased customer satisfaction and team productivity by improving software delivery speed and quality through development and implementation of objective key results with clear success metrics.• Boosted employee engagement through creation and implementation of personalized development and training plans.• Innovated rapid prototyping of new data processing methods, confirming seamless integration into updated systems with minimal user disruption and increasing system efficiency and user adoption rates.• Initiated agile transformation within medical management information technology organization, forming team of agile leaders that fostered adoption of agile best practices, culminating in improved project delivery times.

Greater St. Louis Area

In my role as Director of Information Technology at Centene, I was all about strategizing for our diverse product lines, like Medicare and marketplace. I led an IT team that was laser-focused on smoothing out the open enrollment process and making sure our product goals and plans were crystal clear.My Key Contributions for this role:• Led migration of Trillium Community Health Plan's data center, systems, and processes to Centene's framework, integrating 200K new members as of 1/1/2016, which broadened customer base and strengthened system robustness.• Introduced and integrated eight cutting-edge IT applications and 10 new business processes, contributing to budget-conscious execution of Medicare 2017 open enrollment.• Successfully led Centene IT teams through a CMS audit, significantly bolstering the organization's reputation for diligence and compliance with regulatory standards.

As the Manager of Information Technology, I oversaw the entire lifecycle of Centene's Enrollment and Membership (UMV) application and team. This involved everything from release and change management to leading infrastructure and application projects. I designed Centene's member enrollment system, building a strong technical foundation for efficient management and planning. My role also involved tackling complex tech issues and boosting the application's design, scalability, and reliability in production.My Key Contributions for this role:• Pioneered implementation of Centene's largest in-house built application, steering migration of 14 health plans with minimal user impact.• Transitioned UMV database platform from SQL Server MDS to MongoDB, resulting in enhanced database performance and scalability, setting new standard for data management within organization.